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4.9 out of 5

Great Experience!! by joantichy

Verified Review
/ Sail Date: / Traveled As: Couple

Great food and service except they gave our table away after the first two days using a BS excuse. Late got our table back for the last 2 days. Wine service could have been much better. I like a glass of wine BEFORE I begin eating.

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3.9 out of 5

Plusses and Minuses by psk262

Verified Review
/ Sail Date: / Traveled As: Couple

We have cruised on the Celebrity before, but found this particular cruise a bit disappointing. It gets hot in the Caribbean in July! While we enjoyed spending time at the pool and on deck, we would have liked more onboard activities at times when the ship was not in port. Also the food has declined on Celebrity in recent years. Some of the staff members who helped us were terrific, but others were clueless (like the guy at the customer relations desk who was reluctant to let us to fill out a comment card with feedback solicited about the ship because it was the wrong day!). These type of incidents occurred frequently enough to make us question whether we would want to take this cruise again. On the other hand, the Eclipse is a beautiful ship with lovely staterooms and a nice itinerary.

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2 Comments
4.9 out of 5

Wonderful by sunnye79

Verified Review
/ Sail Date: / Traveled As: Couple

Wonderful This was our first cruise it was awesome! Vacation Outlet was terrific. We had such a great time we booked a cruise for next year!

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2 Comments
4.6 out of 5

Awesome cruise and awesome staff! by alabukm9

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/ Sail Date: / Traveled As: Family (older children)

Loved the cruise. Nice relaxing trip. Staff on this boat is amazing!

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4.7 out of 5

Best Cruise we have ever been on!! by chieff13

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/ Sail Date: / Traveled As: Couple

One of our favorite ships that we have cruised on before. Not overly crowded and very clean.

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Was this review helpful? 5
1 Comment
4.9 out of 5

THE BEST CRUISE EVER by javidanr

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/ Sail Date: / Traveled As: Family (older children)

every thing was great we had a pleasant time inside the ship as well as ports too we enjoyed all the time the food was great too all the staffs were very polite and friendly as well too

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1 Comment
4.3 out of 5

good cruise by phillou

Verified Review
/ Sail Date: / Traveled As: Couple

good cruise, not great, Miami is terrible xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

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8 Comments
4.4 out of 5

A wonderful Caribbean cruise aboard celebrity! by breven72

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/ Sail Date: / Traveled As: Couple

Overall we really enjoyed cruising with celebrity and will sail with them again. We ended up spending a lot of time up in the lawn club area because there was never enough seating by the pool, but we actually enjoyed that more for relaxing and reading.

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5 out of 5

Cruise was Awesome !! by stevek4369

Verified Review
/ Sail Date: / Traveled As: Couple

100% satisfied !! A+++++++ service was Impeccable rooms were absolutely spotless

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4 Comments
5 out of 5

Perfect cruise getaway by thechatroom

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/ Sail Date: / Traveled As: Couple

This was our first cruise and it was much better than expected. Highly recommend this to anyone. Great staff

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4.2 out of 5

This trip was relaxing, but the Costa Maya port could have been skipped. by BIG40

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/ Sail Date: / Traveled As: Singles/Friends

Aqua class was an excellent choice. It allowed you several choices on board the ship.

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1 Comment
4.5 out of 5

Fantastic Cruise with Great friends by midnight1212

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/ Sail Date: / Traveled As: Singles/Friends

We had a wonderful time on this ship. The food, service, drinks, shows were wonderful. The staff were very attentive & they were all so good to us. I have sailed before, but this was the best cruise I have ever taken.

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5 out of 5

Wonderful & Relaxing by cblaustein

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/ Sail Date: / Traveled As: Couple

great time very relaxing this is our third time cruising with Ce;lebrity and we love the food and staff!

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4 Comments
4.4 out of 5

A wonderful cruise with a less than satisfactory conclusion by pmai951

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/ Sail Date: / Traveled As: Family (older children)

The cruise itself, though most of its duration, was excellent! It was primarily in the disembarkation process that things went downhill—the process was poorly organized and matter of cruise credit usage was a mess.

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3 Comments
4.9 out of 5

Great Cruise for newly disabled person by hallmansmith

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/ Sail Date: / Traveled As: Couple

Use the luggage valet program - well worth it - practically skip customs & immigration

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Was this review helpful? 5
7 Comments
4.9 out of 5

Awesome food. Comfortable Room. Nice Staff. by BoatyBoatFace

Verified Review
/ Sail Date: / Traveled As: Family (young children)

The food was great. I actually preferred the Ocean View Cafe over the Silhouette dining room. All meals and entries we tried were very good and there was great variety. The other free restaurants were great and Sushi on 5 is very affordable and high quality. There was enough comfortable seating in most areas of the ship. The main pool gets pretty crazy during the middle of the day but that's expected. The ship is in pretty good condition but might need a refurb pretty soon. The stateroom bed was comfortable and the room was actually fairly roomy for our family of 4. The neighbors were loud until 12 every night but I'm not sure if it was because they were so loud or because the walls were too thin. Overall the room was great. The Staff was very friendly for the most part. The port embarkation was very fast - only a few minutes both ways. Overall - extremely happy with this cruise.

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3 Comments
5 out of 5

My trip was Marvelous, I loved it and will do it again real soon. Thank you for the memories by ggfae

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

I only have one problem, the disembarkment. needs to be fixed. Maybe more colored coded, Everybodies bags can be in a certain color coded area and we can just go down to our color, get our bags and get out of there, I went down at my appointed time, however couldn't find my bags for an hour, that is way to longgggggggggg. So if you fix that you have got a perfect ship. Thank you for letting me sail with you, i plan on sailing with you again

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4 Comments
4.3 out of 5

Great Way to Experience Eastern Caribbean by DosBadfingers

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/ Sail Date: / Traveled As: Couple

Overall a great way to experience the Eastern Caribbean. Service was standout, accommodations were nice, and ports were beautiful (despite remains of hurricane devastation.)

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Was this review helpful? 5
2 Comments
4 out of 5

Need improvement at check in by gary49

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/ Sail Date: / Traveled As: Couple

Nice cruise for a couple. Older clients mixed with middle aged. Not many kids.

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Was this review helpful? 5
3 Comments
4.6 out of 5

Overall a great ship. Be careful of excursions, though. by rebarlow

Verified Review
/ Sail Date: / Traveled As: Large Group

Celebrity Equinox is a first class ship with excellent, helpful and cheerful staff. The food was quite good. The buffet is the best I've seen on cruise ships. The only downside was the excursion from Cozumel to Tulum. This is our 25th cruise and this was without a doubt the worst excursion we experienced. The guide was terrible. He spoke English well, but failed to tell us much about the ruins at all, mostly spending time on tangents. I won't go into too many details about him here. This was an 8.5 hour excursion. We wasted a lot of time getting to the ruins, including 30 minutes at a Tequila shop. When we got to the ruins, we spent a half hour on the field next to them looking at rocks in the ground that were foundations of homes that no longer exist. He then told us we could go look at the ruins, but be back at the bus (a 15-20 minute walk) in a half hour, then left us to find our way back to the bus which was confusing as we left by a different gate than we entered. It was inexcusable to abandon us at the ruins rather than staying to show us the way back. All together, this was 8.5 hours in the heat and a poorly air conditioned bus (that reeked of urine) for less than 15 minutes of actually seeing the ruins. When I complained to the Excursions Manager, he told me he would refund 10% of the excursion price. After our group wasted a cruise day on this excursion, he tossed us $10 and basically said "go away," making sure I understood that this was a contracted tour company. It was always my impression that Cruise Lines stood behind their excursions.

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