Really disappointed with Celebrity Equinox 9 night Barcelona to Rome cruise

Celebrity Equinox Cruise Review to Europe - Western Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 12

Overall rating:

3.2 out of 5
Verified Review
Celebrity Equinox

9 Night Italian Riviera & France (Barcelona To Rome)

Sail date: June 13, 2024

Ship: Celebrity Equinox

Cabin number: 7275

Traveled as: Large Group

Reviewed: 5 months ago

Review summary

This was our first cruise on Celebrity and we were very disappointed in the food and entertainment on the Equinox. Will not sail on Celebrity again. Princess was so much better in every respect.

Embarkation

5 out of 5
Quick and easy

Ship experiences

Food and Dining

1 out of 5
Silhouette Main Dining room and buffet's meats were consistently overdone-everything including chicken, fishes, pork, beef, ham, prime rib, ribs, brisket. Never went back for seconds on anything. Even the escargot was underwhelming. First night French onion soup- was all bread and cheese, no onions. Soups throughout cruise were uninspiring. Shrimp cocktail was small, not jumbo shrimp. Even lobster was half of a small lobster including in Murano specialty dining restaurant. Sushi on 5 was expensive for what was offered (Tiny pieces of unagi on sushi). Tuscan Grill and Murano was good but we shouldn't have to pay extra for a decent meal on a cruise ship. Napkin sets in buffet only had a knife and fork so I had to look all over for spoons whenever I needed one. No tartar sauce with fish entrees. Even the first time cruisers in our group were very, very disappointed in all of the food offerings in the buffet and MDR. Totally disappointed in the food on the Celebrity Equinox

Onboard Activities

3 out of 5
Fitness center was nice but you were only limited to 21 minutes on the treadmill. Nice rubberized outdoor jogging track but the smoking area next to the track was not a good idea.

Entertainment

2 out of 5
Stage shows were extremely loud and performers were enthusiastic but none of the shows made any sense or theme. Went on first 3 nights, then never returned.

Service and Staff

5 out of 5
The room steward, guest relations, and waitstaff were very good. No issues

Ship Quality

4 out of 5
Ship was very clean throughout but no trash cans anywhere. Furniture in the cabin was old and worn but clean. A/C worked very well. Only one toilet by the Specialty restaurants and there was always a waiting line in the men's room to use the toilet. Big fail there!

Cabin / Stateroom

4 out of 5
Balcony cabin- few drawers in room, only 2 sockets by a tiny desk, none by the bed. Large sofa in the room that took up a lot of space where a love seat would be more than adequate. Limited selection of movies on TV, no free choices like on Princess. Lots of hot water in the shower.

Ship tip

Avoid this cruise ship and Celebrity. Choose Princess instead

Ports of call

Barcelona, Spain Did not visit port

Been there previously

Marseille (Provence), France

4 out of 5
Notre Dame du Garde was excellent. Took a La Petite train and it was only 10 euros. There was some demonstration in port so the ship dropped us off a long way from Old Port.

Villefranche-Sur-Mer, France

3 out of 5
Ironman triathalon in Nice so we didn't get to go there.Very disappointing. Pretty port though

Santa Margherita Ligure, Italy

4 out of 5
Hiked to Portofino (1.5 hours) and rode the ferry back but this was a beautiful area.

Livorno (Florence & Pisa), Italy

1 out of 5
Ugh. We were supposed to spend 2 days in La Spezia when we booked this cruise as we all looked forward to hiking the Cinque Terre but Celebrity changed the port to 2 days in Livorno on us without informing us of the change. If we had known of the change we would have cancelled this booking but by the time we learned of the change we had already purchased our plane and train tickets. I am very, very angry about this and Celebrity said there wasn't anything they could do about it- no compensation, no onboard credits, etc.

Naples, Italy Did not visit port

Been there before

Civitavecchia (Rome), Italy Did not visit port

Been there before

Disembarkation

3 out of 5
We had to be out of our cabins by 0800 but there was a big crowd on deck 5 just waiting to be called for disembarkation
Was this review helpful? 12

12 Comments

Cruisers4Lyfe     3 months ago

Thanks for sharing

vickisharp     4 months ago

Hubby and I spent last year cruising various lines, and have chosen Celebrity as our main go to. We also love Princess, but the smoking in the casino creates wafts of cigarette smoke throughout other areas of the ship. We love that Celebrity does not allow smoking in the casino, so we can actually enjoy those activities as well. We do miss having a self service laundry like on Princess, but otherwise, our cruises on Celebrity have been awesome! Did back to back on 2 ships with NCL a couple of months ago, and we will NEVER do that again! So, Celebrity is our choice. I hope you give them another chance.

Ruby13     4 months ago

So sorry to read the comments on the equinox. We will be sailing September 24 out of Barcelona and read wonderful reviews about the ship.

PanamaDee     5 months ago

We got off the Equinox November 30, 2023 after 19 days & had a wonderful experience. The ship was beautiful, food & service great. We decided that for the extra money you pay for Celebrity, we would stick to Royal Caribbean & Princess, but still thought Celebrity & this ship was great (you can read my review). I am sorry you didn’t have the same experience. Hope your next cruise is better. 😎

Niavlys     5 months ago

Really...I have been on both and Celebrity was by far the best...

jpmato16     5 months ago

I did Equinox before the pandemic, and it was a fantastic time. Food, service, entertainment, etc. all excellent. Did Equinox again after pandemic, and it was a 180 degrees turn. The food was abysmal, like I was on another cruise line. After day 4, we stopped going to MDR because there wasn’t anything palatable. Did the buffet, where at least we didn’t have to wait to receive an awful dish. You could just get something else quickly. I completely understand your point of view. Did Celebrity Apex last year, and it was definitely better than Equinox but still not great.

javawoody     5 months ago

Appreciate the post

karlgrgurich     5 months ago

Sorry for your experience

Shh813     5 months ago

I have never been on Equinox but I’ve been on other Celebrity ships. I find it very hard to believe this review. No other cruises or pictures listed even though they said they’ve been on Princess. Celebrity has always been 5 stars in everything. Ships are beautiful, food is delicious, staff friendly and helpful, ports great. So I think this is a fake review.

cruising2004     5 months ago

Sorry you were disappointed with your cruise. Thank you for your detailed review.

AuntPinkie     5 months ago

Nice itinerary. Appreciate your feedback. Sorry this cruise didn’t meet your expectations.

HeavySeas     5 months ago

Thanks for sharing your cruise experience