Riviera Cruise Review to Caribbean

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

Post Oceania's acquisition by Norwegian, quality is slipping

Sail Date: March 20, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

Cabin: 8041

Good itinerary and friendly, very hard working cabin/dining staff offset by: Deteriorating dining service quality (frequent Oceania cruisers blame this on reduced staffing levels as Norwegian cuts costs); and a CHRONIC problem with noro-virus (3rd serious outbreak in 4 months; only cruise ship in CDC's data base showing more than one occurrence of this sickness during past 15 months). As a result of noro-virus, ship denied entry into Aruba and intense, needed focus on cleanliness throughout the ship negatively affected the ambiance of the entire cruise. 

Cabin / Stateroom
Cabine needed some renewal
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining


Avoid it until they find out what is causing the repeated occurrence of noro-virus.

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