Post Oceania's acquisition by Norwegian, quality is slipping
Riviera Cruise Review to Caribbean
14 Night Sunny Getaways (Miami Roundtrip)
Sail date: March 20, 2016
Ship: Riviera
Cabin type: Balcony
Cabin number: 8041
Traveled as: Couple
Reviewed: 8 years ago
Review summary
Good itinerary and friendly, very hard working cabin/dining staff offset by: Deteriorating dining service quality (frequent Oceania cruisers blame this on reduced staffing levels as Norwegian cuts costs); and a CHRONIC problem with noro-virus (3rd serious outbreak in 4 months; only cruise ship in CDC's data base showing more than one occurrence of this sickness during past 15 months). As a result of noro-virus, ship denied entry into Aruba and intense, needed focus on cleanliness throughout the ship negatively affected the ambiance of the entire cruise.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Avoid it until they find out what is causing the repeated occurrence of noro-virus.