Post Oceania's acquisition by Norwegian, quality is slipping

Riviera Cruise Review to Caribbean


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 5

Overall Rating:

3.0 out of 5
14 Night Sunny Getaways (Miami Roundtrip)
Sail Date: March 20, 2016
Ship: Riviera
Cabin Type: Balcony
Cabin Number: 8041
Traveled As: Couple
Reviewed: 1 year ago

Good itinerary and friendly, very hard working cabin/dining staff offset by: Deteriorating dining service quality (frequent Oceania cruisers blame this on reduced staffing levels as Norwegian cuts costs); and a CHRONIC problem with noro-virus (3rd serious outbreak in 4 months; only cruise ship in CDC's data base showing more than one occurrence of this sickness during past 15 months). As a result of noro-virus, ship denied entry into Aruba and intense, needed focus on cleanliness throughout the ship negatively affected the ambiance of the entire cruise. 

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Cabine needed some renewal

Ship Tip

Avoid it until they find out what is causing the repeated occurrence of noro-virus.

5 out of 5
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