Oceania Passp[ort service WARNING

Riviera Cruise Review to Caribbean

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 40

Overall rating:

5 out of 5
Riviera

14 Night Sunny Getaways (Miami Roundtrip)

Sail date: March 20, 2016

Ship: Riviera

Cabin type: Oceanview

Traveled as: Couple

Reviewed: 7 years ago

Review summary

First this applies to all future cruises.

First let me say I love cruising with Oceania! Now let me warn you. We are traveling throughout Asia and was offered assistance through Oceania and CIBT to obtain a Chinese visa. Oceania charged us $399 each which I felt was a little high but ok. We then were referred to CIBT and contacted them. I thought all was paid for! They provided a questionnaire and said they would fill out the forms necessary. Toward the end of our transactions they mentioned that they needed a credit card for the visa. Not realizing this was an additional charge of $299 each, I gave it to them and discovered they had signed me up for their concierge package which I thought was  the normal Oceania service. Now we have paid a total of $1396. I feel this is excessive for two Chinese Visas which I could have gotten myself in Houston with just a little effort. I have been to Beijing in 2005 and had no trouble at all getting a Visa in Washington DC. Never again Oceania. First time shame on me.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Get your own Visa

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