Overview

Riviera is a medium ship, carrying 1250 passengers and 800 crew, and sails from Barcelona, Spain and Miami, Florida.

Sails from: Piraeus (Athens), Greece, Venice, Italy, Barcelona, Spain

Cruises to: Europe - Western Mediterranean, Europe - Mediterranean, Europe - Eastern Mediterranean

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5 out of 5

An excellent overall experience by nx7u

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Sail Date: / Traveled As: Couple
First cruise for my partner. Her comment: "every day is like two days. First you go out and visit a place, then you come back and party all night". We will sail Oceania again, but it will probably be a few years. Our objective was to see several Italian spots we hadn't been too, and Greece/Monte Carlo were bonuses. But our general style is to go someplace for 10 days and live there.

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3 out of 5

Interesting itinerary, disappointing on-board experience by kevsuec

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Sail Date: / Traveled As: Couple
I don't know if it is just this particular sailing, but this ship is not for the under 55 crowd. I knew from the passenger profile, that it wasn't for the young, but was surprised to see how elderly most people were. No interesting on-board activities or entertainment. The staff in general, did not seem too eager to please. Had better experience in other cruise ships, so it is not likely that my husband and I will return to Oceania.

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2 out of 5

Disappointing by TCruiser01

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Sail Date: / Traveled As: Couple

We have cruised with Crystal, Silver sea, Seabourn and many others looking to promote "luxury cruises".  Oceania promotes itself as the "foodie cruise".

The ship was very nice and well done, but that is the easy part isnt it.

The service and attention to detail is where a cruise line can do well to separate itself from the others.... Oceania does not!  Although the dinner options and the food served there IS better than standard cruise lines like Royal Carb. It is only slightly above the quality of those such as Azamara and Seabourn. But that is only concerning dinner.  The Lunch, and Breakfast offerings are Par with Royal Carb at best, and the room service and offerings ( none ) between meal times is far "below" par!!  I have not cruised with a higher end line before and had such poor room service, or options available .

Nor on any other line have we been Pushed out of dining areas during afternoon hours.  I have never written a review before, but felt the value of this cruise was poor enough that I would provide this one. For the cost of the Oceania option, spend the same with Silver Sea or Crystal and enjoy far better service and higher quality cruise over all.     

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Was this review helpful? 8
4 out of 5

10 days filled with unforgetable memories! by AnastassiaP

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Sail Date: / Traveled As: Large Group

The ship is beautiful and very very well maintained.  The food and the restaurant staff are all incredible. Overall we had a very nice vacation.

However, because of the numerous customer service issues we encountered, I would not sail on the Rivera again. I don't need to be dealing with incompetence on my vacation - a theme which was consistent between many of the guests we met during the cruise.  I feel the customer service management on this ship needs to improve significantly.  A few tips from Marina would help!

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Was this review helpful? 8
5 out of 5

Perfect Cruise for High Expections by belair333

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Sail Date: / Traveled As: Couple

This Med cruise was wonderful.  Our AA cruise specialist, Jeremy, was very attentive and guided our selections for a beautiful on board experience.  Notifications and reminders were helpful.  Embarkation went smoothly and ahead of schedule.  On board, the Oceania crew and staff were fabulous.  Rooms were clean and comfortable and we enjoyed our large balcony.  Committment to excellence was very apparent... from the housekeeping personnel, to the venue servers, to an outstanding evening in La Reserve, a seven course dinner with wine pairings... which was overseen personally by the senior executive chef... and was our favorite evening.  Gourmet food, informative cooking classes and wine tastings aboard were excellent.  The only downside were the Oceania cruise excursions.  2 of 3 were sub par due to audio issues... couldn't hear half of what was said.  The excursions we booked on our own via the Internet were 100% better in quality and price.

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Was this review helpful? 7
  • Price: $$$$

  • Size: M

  • Total Passengers: 1250

  • Total Crew: 800

  • Crew to Passenger Ratio: 1.56

  • Built: Jan 2012

  • Number of Decks: 11

  • Total Cabins: 0

  • Cabin Categories: 17

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Riviera Cruises and Itineraries

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What's on board?

Explore all 30 on board features and amenities on Riviera.

greta351 says ...
Aug 08, 2015

Enjoy dinner sitting on the deck of the Terrace Cafe during beautiful sail away from Montenegro!

PAULCPRETTYMANJ says ...
Feb 26, 2015

BREAKFAST ON THE STERN TERRACE

scolei96 says ...
Jul 04, 2014

Afternoon tea at 4pm has some great finger food!

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