Quantum of the Seas Cruise Reviews - Reviews

Amazing if you never have to deal with their guest services. Dining staff and room attendants are exceptional

The cruise was great. It was a rainy, which isn't unusual for Alaska in May. The cruise ship could have had some more activities, especially for At Sea days. Most ports were great. Icy Strait Point was a little underwhelming.

Loved the cruise! Only complaint was the DJ wasn't good, boaring he doesnt play a diverse playlist, same stuff all the time, cardi B, Nicki Minaj, and to much Latin music, we stopped going to the dances. Allso very dissapointing that north star isn't working

Loved this cruise.. 6 wonderful days at sea and cruising around Hawaii the first 4 days. Suite class absolutely amazing, as was coastal kitchen, the specialty restaurants and spa

This is our 50th cruise and our third on Royal Caribbean. We prefer the design and layout of Princess ships with a central atrium which resembles a palace or a Roman colosseum which makes you feel special. However on Quantum we felt like we were spending our days in a shopping arcade where you couldn’t see the water. The younger age groups use the pools, rock climbing walls etc but we never use these facilities. There were 5000 passengers on the ship and the buffet always seemed full and hectic. We prefer small ships with less than 2000 passengers. There were no dress standards with some wearing tank tops and thongs in the main dining rooms. No one got dressed up for formal nights so don’t bother taking a suit and tie. The food in the dining room was very good but lunch in the buffet was hit and miss especially the stir fry and stews. Have to commend the staff who were always smiling, polite and helpful. The production shows were very theatrical and very different from other ships. Guest entertainers were very good and the West Indian band playing poolside were fabulous.

Dreadful experience from start to finish. Complaints after the cruise got only words (meaning less) and some future cruise vouchers for RC only. Can’t even use them on Sliversea or Celebrity (RC company as well). Such a disgraceful company with utter contempt for its guests.

We would cruise this ship again to another itinerary in hopes of having better entertainment

We would have no hesitation to going on this cruise again. It was very nice even with the cabin issue.

Great Cruise. Everything went smoothly. The crew was great from our room steward to the wait staff. Food and entertainment was good, could have had more variety of shows. Plenty of opportunities to shop and activities to choose from. All around a great vacation and cruise. Would highly recommended Royal Caribbean and for their service and quality.

Overall a good cruise, the weather was bad the first 3.5 days but it got much better as we got closer to the islands.

Great trip, saw lots of beautiful scenery, ship was wonderful.

I went with my young children and had an excellent experience, very comfortable . The food was amazing, the shows were the best shows I've seen on a cruise (we went to a show every night). The staff was incredibly friendly! I would definitely repeat this cruise again.

The ship was spectacular. We should have researched the excursions better and picked ones we would have enjoyed more.

Great experience. Only complaint was that it rained every day, all day! Other than the weather it was a nice trip to Alaska and the staff on Royal Caribbean are amazing.

The doctor got neg Covid on my first visit. On second I was positive for Covid. He gave me Tamaflu which isn’t the drug prescribed for Covid. I’m still very sick. The. Room service menu is horrid. I paid for good food everyday but didn’t get it. I paid to be entertained everyday but Covid killed that.I think I should be reimbursed for three days at least.

Weather poor. Boat was rocking first night awful. Food good nothing amazing. Entertainment good. Staff in main dining room a little lost..new? Overall we had a nice time.

All the food was great! Even the buffet was delicious! I loved Jamie’s Italian and Chops grille. The ship was perfect for my tween boys who enjoyed seaplex with Xbox, bumper cars and basketball and ping pong/table tennis. Arcade wasn’t great. Not worth pre-purchasing arcade credits. Ship was clean. Service was good. Balcony room was amazing! Loved my experience with Quantum class ship as always! This is my favorite Royal Caribbean class of ships!! Highly recommend for families. North Star not working, unfortunately. I’m glad we’ve done it before on previous ship though because they had to cancel our reservation due to North Star not working. Oh, I love the schooner bar!! And bionic bar is so cool!

Great, relaxing cruise! I would do Alaska again! The North Star was out of commission which was a huge disappointment as it’s a very highlighted feature for the Quantum class ships. Unfortunately, we both tested positive for Covid the day we debarked, but this didn’t ruin our overall experience. RCCL always does a great cruise!

Great ship, food outstanding on ship, crew are so friendly its amazing. Maintenance of Elevators and cabin such as drapes and shower door disappointing. Mandatory $16 per person per day gratuity whether you use services is inappropriate and paying $16 per day per person for Soda is not appropriate either.

I was NOT a Royal Caribbean from an awful experience I had on a formal cruise on the Allure some years back. I have since changed my mind about the company. You have definitely improved in customer service because your company rated way below average in that department in my book.