Norwegian Star Cruise Reviews - Reviews

NCL is a good cruise line with excellent food, beverage, entertainment and balcony staterooms. There are insufficient areas to relax, outside of your private balcony, without constant loud music and "activities" The customer service representatives on the NCL Star need better training and everything you're told should be verified before you leave the counter or you will have to spend another 45 minutes (on aveege) in line to re-do what you were told to do previously.

Not worth it. I was cheated. Spent lots of money in an uncomfortable cabin with a bathroom not suitable for normal people. Additionally, it had no balcony. That certainly was a new one for a suite. The internet or lack of it was the worst I have ever encounterd on a cruise ship. The quality at the main dining sites Versailles and Aqua was lower than previously experienced in other Norwgian cruises. They eliminated the NY steaks and sirloins from the menu. Unless one buys the specialty dinners you will not be pleased They were serviong smaller portions and of whic

We were extremely fortunate that cruising the straits of Magellan and the Drake passage we had a very smooth ocean and with great sunny weather for all but one day when cruising by Deception and Elephant Island. Only mishap was we were not allowed to tender at Stanly (Falkland Islands), most of understand that safety is most important.

The cruise was not what we had expected especially with no stops in the Antarctic, nor getting close enough to shore to photograph anything. Should have had a high-powered, long-range lens in order to see anything. A couple of the shows were good and the rest no-so-good.

Nice cruise, lots of tendering. Shows we're great.

We liked the itinerary that’s why we booked it. But overall cruise experience fell short for us. We have hire expectations for food and overall service. When we saw the size of the doorway and entrance to the room I went right to guest services only to be told there was nothing that could be done. We should check back in a few days to see if another room became available. So we endured the cruise with the wheelchair blocking the doorway. A dangerous fire hazard. The cabin stewerd was very concerned that we could not get out fast if there was an emergency but no alternatives were given.

The itinerary was great, Patagonian mountains and glaciers were spectacular, and the stops were very interesting, but the food choice for us, vegetarians, was very poor, and the entertainment was rather mediocre.

The only thing that wasn't a pleasant experience was the travel. If I take a cruise in the future, I will absolutely arrange my own airfare. Otherwise, it was a wonderful experience and a very fun honeymoon!

Loved the ship. Not so much the ports of call. I don’t think I would do this itinerary again but I would cruise on the Star again.

The cruise company was disorganized as a whole. We booked excursions separately from the ship as they were much cheaper and as a result the crew didn’t know where to send us and give us bad information. The passport pick up was a total disaster. Poor planning and organizing skills.

If you’re a family traveling with children of any age I would avoid this cruise. Population is mainly a retired older demographic. The ship is also smaller with less activities and things to do. The shows were a bit provocative for kids but still entertaining. The buffet food wasn’t good.

Overall a 4.0 out of 5 cruise. Would recommend it overall.

The NCL Star is one of their oldest ships but has been nicely renovated. Missing some amenities from their larger ships but we had a good experience overall. One issue needing immediate attention is that the Satellite TV (i.e. CNBC, BBC, etc.) was horrendous (reception was extremely spotty) and the internet is not worth any additional cost. We had 280 free internet minutes but with the slowness of the system, it was more like 100 minutes at best.

A great way to see a lot of Europe in a short period of time

It was a pleasant cruise but nothing outstanding. We picked it for the itinerary since it stopped at many ports. The ship was very clean and security was very good. Happy that everyone had to be vaccinated or tested before being allowed on board. The food and entertainment were disappointing.

I really enjoyed this cruise as I hit a couple of bucket list locations for myself. This is my 2nd Norwegian cruise so I knew kind of what to expect. I wish they added more excursions than just bus or walking tours of different ports.

I was extremely UNHAPPY with our "Deluxe Owner Suite-12500" experience. Responses I got from NCL customer resolution desk made it worse. They were very DISHONEST in their responseS!! Actual cabin did NOT match the website description at all.

We have been cruising on NCL's Spirit/Jade/Getaway/Jewel. This trip with Star was very disappointing. Food quality and variety was significantly worse and lower. Terrible food at Garden Cafe. I can see why food waste is high! MDR might occasionally surprise us with acceptable cooking. The menu and actual dishes not matching with ingredients...the chefs did a poor job preparing. Several occasions staff failed to record the dishes order and mess up with special instruction provided. We either accepted what arrived or in some serious cases had the kitchen redo. Our Club Balcony Suite shows wear and tear in the bathroom/toilet. Sofa Bed is broken in poor condition, being able to sit or sleep comfortably. Luckily we bought Thermal Spa Pass for everyone so that we use the bathroom as little as possible. Our steward worked hard but often cut corners, and didn't want to put away the sofa bed to save time which made the suite extra tight. We have to address him with this. The Thermal Spa pool and hot tub have a terrible Climb/Stair non-ergo friendly design. We watched several seniors having a hard time get in and out. We hope to upgrade to Suites! The Upgrade Team contacted me 36 hours before sailing indicating they are working on our bids (some with 2x of mini.) asking me to cancel if no longer interested this raises our hope not to unpack after onboard. I didn't cancel all four bids. I checked with Dario at Guest Services that he indicated there's no possibility as there are over 2000 people on board. (It's an irresponsible lie as my FB & CC's said only 1500) Bad news arrived by emails from the Upgrade team at 6pm an hour after the ship sailed. There are several itineraries we are interested in that STAR only makes us worry and uneasy with crew/chef/staff on the Star again.

Spending $851 a day (7311.69 + 1200 cabin upgrade to #11610) was not worth sailing with N. Star. It was a major mistake sailing with NCL where I could have sailed with other cruise lines for a much better value for what I had spent.

Overall good cruise. Ship needs to be updated, especially internet. Also, the discounts applied to prepaid shore excursions need to be available for the ship guest services so that they can view the prepayments and discounts. System needs to be updated for the guest services to see the full bill (prepaid and paid on ship) for accurate statements.