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Amazing Magellan Straights

Norwegian Star Cruise Review to South America

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 71

Overall rating:

2.8 out of 5
Verified Review
Norwegian Star

14 Night South America (San Antonio To Buenos Aires)

Sail date: January 01, 2023

Ship: Norwegian Star

Cabin type: Suite

Cabin number: 11688

Traveled as: Couple

Reviewed: 1 year ago

Review summary

We liked the itinerary that’s why we booked it. But overall cruise experience fell short for us. We have hire expectations for food and overall service. When we saw the size of the doorway and entrance to the room I went right to guest services only to be told there was nothing that could be done. We should check back in a few days to see if another room became available. So we endured the cruise with the wheelchair blocking the doorway. A dangerous fire hazard. The cabin stewerd was very concerned that we could not get out fast if there was an emergency but no alternatives were given.

Embarkation

5 out of 5
Took too long walked to far then on a bus to ship

Ship experiences

Food and Dining

2 out of 5
Nothing notable! Slow ding room service. Average at best tasting food. Good service in Le Bistro and Cagneys.

Onboard Activities

2 out of 5
We were at the pool one of the three sunny days fifty present of the guest were outside. No entertainment no music playing. Ghostlike.

Entertainment

3 out of 5
We say three dancing performances that were very good. The comedian was raunchy. Who talks about their fathers penis? Not funny at all.

Children's Programs

1 out of 5

Service and Staff

3 out of 5
Our cabin Stewart was very nice. Very young but eager. One assistant Maitra D was very helpful. Everyone else seemed very young and pre occupied.

Ship Quality

3 out of 5
Classic OLD ship. The renovations look new but not well thought out. Chairs in new whiskey bar are not comfortable.

Cabin / Stateroom

3 out of 5
The room was clean, furnished nicely but it was so narrow. You could Barely walk by the front of the bed. No room for the wheelchair to get in. Had to fold it every time.

Ship tip

This is not a good ship for anyone needing a mobility device. It is very narrow and hard to get by. Rooms that are not ADA rooms are not suitable for a wheelchair. Thermal suite is very small.

Thumbs up

Ports of call

San Antonio, Chile

4 out of 5

Puerto Montt, Chile

3 out of 5

Puerto Chacabuco, Chile

4 out of 5

Punta Arenas, Chile

4 out of 5

Ushuaia, Tierra Del Fuego, Argentina

4 out of 5

Cruise Cape Horn

4 out of 5

Port Stanley, Falkland Islands

1 out of 5

Puerto Madryn, Argentina

1 out of 5

Montevideo, Uruguay

4 out of 5

Buenos Aires, Argentina

4 out of 5

Disembarkation

1 out of 5
We booked a tour with airport transfers. We were to meet in the star lounge. We could not get off the ship in the front because there were stairs. Husband in wheelchair. Elevators were very slow. By the time we got to deck four midship the tour is left. Very stressful.
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5 Comments

Gwbigdog    1 year ago

Thanks for sharing
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javawoody    1 year ago

Thanks for the review
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willwork4cruz    1 year ago

Did you book an ADA room? If not, why would you expect a cruise cabin to accommodate a wheel chair?
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RetiredRay    1 year ago

As Artie said, ‘very interesting, but……’
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4tanya    1 year ago

Sounds like you should have booked a ADA room .
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