Norwegian Pearl Cruise Reviews - Reviews

Food and drink were great Internet no good for VPN - good for everything else, if you are willing to pay. We paid about $800 for premium internet for 5 people, because the "free" was garbage. Shows were horrible. Absolute crap. Maybe 1 good one on the entire 1 week cruise. customer service at the front desk was not great. Going to Bar Harbor on a cruise that was supposed to go only to Bermuda when we booked it felt like a bait and switch. Nobody from NCL would give us the reason for the itinerary change.

Brought friends and family and was somewhat embarrassed by the overall cruise. We left Bermuda a day early and they added Bar Harbor Me (who whats Maine in April) Captain never told us about the change, heard by rumor or in the daily paper. Poor!!! The lack of shows or even one really great one was a big disappointment. Is NCL dumming down their cruises?

My cruise on the NCL Pearl was filled with problems. They were annoying and mostly minor but there were so many stupid things over and over again it was enough to ruin a vacation for sure!

Brought friends and family and was somewhat embarrassed by the overall cruise. We left Bermuda a day early and they added Bar Harbor Me (who whats Maine in April) Captain never told us about the change, heard by rumor or in the daily paper. Poor!!! The lack of shows or even one really great one was a big disappointment. Is NCL dumming down their cruises?

Wonderful cruise. Clean ship. Staff was attentive and fun.

Wish they had been more transparent about exchanging one day in Bermuda for Bar Harbor Maine. This was disappointing.

We've had such a good time we put down deposits for another cruise.

Terrible Cruise- this was a “Guinea Pig” cruise to give the port of Boston a run in! 30% of the passengers were contractors or travel agents. I feel that it should have been shared with us of this cruises status. The whole thing felt like a bait and switch cash grab. I will most likely NEVER cruise NCL again. Horrible to families! And an utter shXt show!

Bermuda charges were not justified. Why did they charge $40? Nothing to do at St. George where the Ncl boat took us.

Why did I have to do a search after the cruise to find a ship that was Kid appropriate? Why didn't a travel agent warn me? Why did I pay all this money for a hassle. This was not a vacation! NY/NY an extra hour drive for me, for so much more fun on either the Norweigan Getaway or the Carnival Magic or even a Royal Caribbean ANYTHING! This is why I book through you guys and don't try and find it myself! FAIL! I was clear on the phone that my kids and I needed this break, not a cry fest, they honestly said they would of rather gone to school. UGH!

From the minute we got there we had problems. 2of 3 of us were flagged by Bermuda TA when all of our information was from the same place and submitted all together. It took almost 3hrs to straighten it out with only 2 people working. advertised open bar however I was charged for every drink, even club soda (false advertising! See picture) we were notified 7 days prior we would have to leave Bermuda a day early to go to Bar Harbor, Maine with no compensation or credit. Seriously….why would you reroute a ship in 75degree weather to 45 degrees and only 26percent of the town open. Highly disappointed!!!

Quick, fun cruise for Spring Break...Haven class cabin was excellent as was the staff. Ship activities and entertainment were OK; nothing great. Speciality dining was excellent!!!

Our cruise on the Norwegian Pearl was absolutely fantastic! Although we were hesitant due to COVID, our experience was amazing. The staff was incredible and the food was really good. Met some great people and had a wonderful time. Can't wait to sail again sometime soon.

poor communication from BJ's travel staff after the initial cancellation created issues with our large group. The health and safety of the older members of presented constant challenges regarding refunds and FCC's. I'll book directly with cruise line next time.

We went on this cruise for sunshine and relaxation. We got that and good food, entertainment and a very lovely staff.

We have cruised many times before and there was something magical about the ports we visited. My husband is so picky and to see how happy he was made my heart smile

This was our first NCL cruise but had cruised with other carriers five or more times. We did not take full advantage of the entertainment activities on board and feel that our cruise would have been more enjoyable if we had participated in the offered activities. As usual on every cruise ship, the passengers quickly lay claim to seating by the pool for the entire day. My wife and I were left sitting on towels on the deck or sharing one chair on two separate occasions. The food was excellent and the beverage package and specialty dining was a tremendous bonus. Thanks for a good cruise.

Everything about this cruise was excellent. Very clean, very comfortable, not too large.

Relaxing and delicious. It was nice to sit back and enjoy the wonderful food and amazing sights.

From Booking, I was allowed to select a room category that gave me one Free at Sea. I selected Beverage Package on the website, but when it came down to checking my payments, said the room category was NOT eligible for Free at Sea--but it was NCL's issue that I was able to select the option initially. Of course, NCL said it was 's error. Ended up paying $300 more plus increased travel insurance. Just done with PL.