Wish they had been more transparent about exchanging one day in Bermuda for Bar Harbor Maine. This was disappointing.
Embarkation
1 out of 5
Painfully slow, not organized- it was cold and there was no communication regarding slow embarkation. Lot's of elderly standing in line for hours without offering water or additional assistance. Our luggage was broken and no aknowledgement. Getting documents for Bermuda and COVID was a little stressful and felt unclear but I believe you can get tested at port for a fee.
Ship experiences
Food and Dining
3 out of 5
Food and drinks were good- nothing spectacular but no major complaints. Food was salty at buffet at times and under seasoned at the dining areas. The food itself seemed okay quality but preparation could be better. O'Sheehans was pretty greasy, especially the wings. Lots of food waste. Drinks were fine, some could've been a little stronger.
Onboard Activities
3 out of 5
Spa was nice but accoustics made it noisy at times and would have enjoyed unisex steam/sauna as I was travelling with mixed company. The spa has daily specials to be on the lookout for. Onboard activities were okay, standard cruise activity like bingo was fun. Too cold for a lot of outdoor activities, but they looked like it could be fun if it was warmer. Gym was nice, never crowded when I was there. Wanted to go bowling, but schedule seemed to always conflict with dinner or other activities.
Entertainment
5 out of 5
Not many shows, one comedian and one mentalist. Smaller numbers provided by dancers. Felt like DJ played a lot of same music. Wanted to hear some island vibe music but missed it if it was played.
Children's Programs
I didn't have kids, but a passenger reported they cancelled kids club and gave their child a $100 video game credit.
Service and Staff
5 out of 5
Really nice staff- hard working and accomodating.
Ship Quality
4 out of 5
Everything was clean and well maintained- they allow cigarette smoking in casino (gross) Design of ship was fine- can be confusing.
Cabin / Stateroom
1 out of 5
Small but fine- toilet layout was weird and difficult to use if you are tall. Everything was clean and cleaned daily.
Ship tip
Be patient and kind- remember it's a vacation and cruise industry getting back into swing.
It was fine- able to get ferry and buses there. The museum was fun, the shopping meh. Would have liked to have the additional time there, but instead the had us go to Bar Harbor without notice (yes, Bar Harbor Maine- it was weird).
I was on the same ship at the end of April and we only found out about the itinerary change a couple weeks before sailing. We lost time in Bermuda for a day in Maine. We were originally leaving Bermuda on Wednesday at 7:00 AM and not Tuesday like some people are commenting. The worst thing is that a lot of shop owners in Maine told us they knew we were coming months before NCL made it known of the itinerary change or even published the day in Maine as part of the itinerary.
The addition of Bar Harbor was made months ago and did not replace a day in Bermuda but replaced a sea day. The cruise has always docked in Bermuda on Sunday and departed on Tuesday
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