Norwegian Jewel Cruise Reviews - Reviews

Our third time on the ship. Always a happy crew. I think this is because of exceptional leadership from the senior staff. The next cruise team and the super shopper Richard are among the best in NCL, Carnival, and Royal Caribbean.

Food was good and liked ability to dine anywhere within constraints of restaurants with extra charges ("nominal fees" for these were not particularly nominal). Liked the ports of call and cruising route. Wheelchair assistance when required was very good. Entertainment could be improved - I like to participate in daytime events rather than evening ones and these were lacking.

We had a fabulous time on our Alaska vacation, and enjoyed the Jewel tremendously. Our balcony cabin was basically as expected, with sufficient storage and surface space. I was pleasantly surprised to find USB ports in the bedside light fixtures, makes charging your phone and using it as an alarm much simpler! The entertainment on the ship was fantastic, Anna and Vlad were fantastic acrobats, and Larry Omaha was quite funny! Food was as expected, tasty but nothing exceptional except in the specialty restaurants. We have no complaints about service, every crew member we encountered was super friendly and helpful.

We had a great time on this cruise. I picked Norwegian because it is supposed to be very kid friendly. I did not feel like there was much to offer for my kids. They were most excited about the arcade and the sports court. The basketballs were all damaged, the golf clubs were all for left-handed golfer’s, shuffleboard equipment was damaged and not usable, the sports court had a net over it which is about 4 feet above the hoop so it was always hitting a nap and people were very frustrated with that and the sport court was not accessible. We had a great time on this cruise. I picked Norwegian because it is supposed to be very kid friendly. I did not feel like there was much to offer for my kids. They were most excited about the arcade and the sports court. The basketballs were all damaged, the golf clubs were all for left-handed golfers, shuffleboard equipment was damaged and not usable, the sports court had a net over it which is about 4 feet above the hoop so it was always hitting the nap and people were very frustrated with that and the sports court was not accessible. There were two tiny hot tubs and one pool. Hot tubs were always so busy that you didn’t even want to sit in there because they were overcrowded. Just wasn’t a whole lot to offer on the ship for children unless you want to throw them in the splash Academy all day and not spend any time with them. I have cruised a lot and this is the first time I have used Norwegian. I did love their main dining at any time. That was very convenient. Overall I wasn’t. Impressed with them.

I live adventure cruising - using the ship as a "floating hotel" while exploring the beautiful Alaska rain forests. NCL departed on a Monday which worked perfectly into our schedule as we attended a wedding in Alaska before the cruise and sailed back to Vancouver on our way home to the east coast.

We could not have asked for a better experience! We looked forward to this for over a year and it exceeded our expectations. We will definitely cruise with Norwegian again.

The cruise was definitely a Bucket List experience.

This is a smaller ship than others we have sailed on. The service was excellent, shows superb. Food was good, drinks plentiful. Ports were awesome. Thanks NCL.

The itinerary was fantastic. The quality of the food and bar staff on the ship was below par. We have done more than 100 days cruising with various cruise lines and will not cruise with Norwegian again.

Choose another Cruise. We have been on Disney, Princess, Royal Caribbean, and yes even Carnival. You will fare much better.

This was our first ever cruise. Service was wonderful, but I felt everyone in sales was too pushy. Otherwise crew was great to us. I was most disappointed with the mid and late day meals. Meats were served too tough and cold.

I am thinking seriously about looking into trying another cruise line next. The last four have been Norwegian and it seems to be going downhill. I also hate the way we are charged the gratuities and they do not go to the people we intend to have them. I also do not understand why we are charged some set gratuities on drinks when we could be charged the correct amount. I bet I had 10 or less drinks yet paid well over $100 of gratuities on them. Talk about unjust gains on the part of Norwegian. What is even worse, the bartenders & wait staff do not get the tips. Wrong!!!!

Wonderful cruise experience. This was our first time on a cruise and we were apprehensive as to how we would like it. It was a lot of fun and would definitely consider going to future scenic cruises as such. There were so many on-board activities, definitely something for everyone.

Wonderful cruise! Can't wait to take it again. You could take it multiple times and see and do different things each time!

Indian food definitely needs improvement. It was bland and did not taste like Indian food. Need more vegetarian/vegan choices besides salads and fruits.

We were Haven class, which helped a lot. The Butler, house cleaning staff, attendants were fantastic. The concierge was somewhat disappointing. The stops were all very nice but Russia was disappointing due to lack of interaction with locals.

A very easy way to get a taste and the flavor of South East Asia.

All in All a good cruise. EXCEPT for Cambodia, the country is not ready for tourist.

I had a wonderful time. Your staff represent some of the nicest people all over the world. I travel alone but never felt lonely. Thank you all.

Fun trip and happy we did the itinerary. Would stay away from the premium internet as it’s an unneeded expense from my stand point.