Disappointing.

Norwegian Jewel Cruise Review to Alaska - Gulf of Alaska

Cruises: 7+ cruises
Review: 1
Helpful Votes: 32

Overall rating:

3.4 out of 5
Verified Review
Norwegian Jewel

7 Night Alaska Glacier Bay Northbound (Vancouver To Seward)

Sail date: June 03, 2019

Ship: Norwegian Jewel

Cabin type: Inside

Cabin number: 5532

Traveled as: Family (young children)

Reviewed: 2 years ago

Review summary

Choose another Cruise. We have been on Disney, Princess, Royal Caribbean, and yes even Carnival. You will fare much better.

Embarkation

3 out of 5
After Embarkation, we had the usual "What to do in case of Emergency" drill. Only problem is instead of going to our stations, we were ushered into one of the public areas and given a short demonstration. ?????? Not sure what the purpose of that was.

Ship experiences

Food and Dining

1 out of 5
Awful. Felt like a cheap buffet. Food was not good. Even their main dinning rooms, Azura and Tsars was not good at all. Worst food on any cruise line. And we have been on many. Trip to Alaska and 1/3 of the offerings were Thai/Asian Cuisine. 1/3 hamburgers, hot dogs, pizza, etc. The other third was awful. I don't know what recipes they are using, but they need a new recipe book/chef. From entree to desserts it was terrible. My grandson had hair in his food twice, one of the times at Tsars. Yes we have a photo. We won't be back.

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

5 out of 5
The staff was wonderful. From front desk to room steward to the Washi Washi.

Ship Quality

4 out of 5
Ship was kept very clean. They put a lot of effort in maintaining a clean and healthy ship. Ship design was ok. Atrium smaller and less noteworthy than other cruise lines.

Cabin / Stateroom

3 out of 5
Smaller than other cruise lines for well designed.

Ship tip

If you book, stick to salads and fruit.

Ports of call

Vancouver (Canada Place), British Columbia

5 out of 5
Will be back to Vancouver. Loved it.

Cruise Inside Passage, Alaska

4 out of 5

Ketchikan, Alaska

3 out of 5
Lumberjack show. Okay for the little ones but a little cheesey.

Juneau, Alaska

4 out of 5
Whale Watching.

Skagway, Alaska

5 out of 5
Kroschel Wildlife. Wonderful experience.

Cruise Glacier Bay

4 out of 5

Cruise Hubbard Glacier

4 out of 5

Seward (Anchorage), Alaska

2 out of 5
Unless you make a prior reservation with a bus service, good luck. We felt strong-armed by a Taxi company and ended up paying $750.00 for 2 taxis to Anchorage. Driver was quick to tell us he was the only option and if we didn't decide right away, he would take someone else and we would be stranded. No rental cars available. Not much help in Seward with problem. I feel this needs to be made clear to passengers once cruise is booked. Last cruise on a different cruise line was much better handled.

Disembarkation

2 out of 5
Till we discovered there was no choice on transportation unless you had made prior arrangements.
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