We were Haven class, which helped a lot. The Butler, house cleaning staff, attendants were fantastic. The concierge was somewhat disappointing.
The stops were all very nice but Russia was disappointing due to lack of interaction with locals.
Embarkation
4 out of 5
Good - Haven class boarded early
Ship experiences
Food and Dining
4 out of 5
Food and drink were good
Onboard Activities
4 out of 5
Activities were nice: Whiskey/beer pairing, margarita tasting, Spa, etc
Entertainment
4 out of 5
Very good and professional casts
Children's Programs
No children
Service and Staff
4 out of 5
Staff was fantastic, except the concierge. The concierge was average. We saw the concierge for almost 2 weeks, yet on disembarkation, he look at us like he didn't know wh we were. Very strange. Info from the concierge on ports was confusing, especially Russia, and Canada. He took away from a 5 star rating.
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