Very nice Cruise

Norwegian Jewel Cruise Review to Transpacific

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 24

Overall rating:

4.4 out of 5
Verified Review
Norwegian Jewel

Transpacific from Tokyo (Yokohama)

Sail date: May 05, 2019

Ship: Norwegian Jewel

Cabin type: Suite

Cabin number: 14506

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

We were Haven class, which helped a lot. The Butler, house cleaning staff, attendants were fantastic. The concierge was somewhat disappointing. The stops were all very nice but Russia was disappointing due to lack of interaction with locals.


4 out of 5
Good - Haven class boarded early

Ship experiences

Food and Dining

4 out of 5
Food and drink were good

Onboard Activities

4 out of 5
Activities were nice: Whiskey/beer pairing, margarita tasting, Spa, etc


4 out of 5
Very good and professional casts

Children's Programs

No children

Service and Staff

4 out of 5
Staff was fantastic, except the concierge. The concierge was average. We saw the concierge for almost 2 weeks, yet on disembarkation, he look at us like he didn't know wh we were. Very strange. Info from the concierge on ports was confusing, especially Russia, and Canada. He took away from a 5 star rating.

Ship Quality

5 out of 5
The staff did a great job

Cabin / Stateroom

5 out of 5
Nice suite with plenty of room.

Ports of call

Yokohama (Tokyo), Japan

5 out of 5

Otaru (Sapporo), Japan

5 out of 5

Petropavlovsk, Russian Federation

4 out of 5
The excursions were limited. Last minute changes to disembark without an excursion. Te excursion did not allow us inter-mix with locals

Cross International Dateline

5 out of 5
An extra day......

Seward (Anchorage), Alaska

5 out of 5
Fjord cruise was nice

Cruise Hubbard Glacier

5 out of 5
Beautiful and exciting

Juneau, Alaska

5 out of 5

Icy Strait Point (Hoonah), Alaska

4 out of 5
Not much there and some excursions were cancelled

Ketchikan, Alaska

4 out of 5
Nice port, but too many shops pushing goods

Cruise Inside Passage, Alaska

5 out of 5

Vancouver (Canada Place), British Columbia

5 out of 5


4 out of 5
A little confusing with the concierge. Luggage was not all together. Took 15 minutes to find the last bag after the others were found. luggage.
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