Norwegian Gem Cruise Review to Panama Canal, Central America

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 35

Overall rating:

4.8 out of 5
Norwegian Gem

18 Night Panama Canal (New York To Los Angeles)

Sail date: January 04, 2020

Ship: Norwegian Gem

Cabin type: Suite

Cabin number: 10166

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

One of the best cruises I have taken and most have been great. Highly recommend this cruise and I am thinking of doing this again in 2021.


3 out of 5
NYC Port employees are very rude and nasty. They also don't know their job very well and had me in the wrong line etc..Then despite NCL knowing she had a passport card never said it was unnacceptable and she has cruised all the time with it.Once that fiasco was ended and I was able to board quickly and efficiently.

Ship experiences

Food and Dining

5 out of 5
Great food in all restaurants that I frequented.

Onboard Activities

5 out of 5
Pool, hot tubs, spa and gym


5 out of 5
Enjoyed nightly music in Magnum's, the Atrium and went to Theater show nightly.

Service and Staff

5 out of 5
The staff on the Norwegian Gem were amazing. Any questions were answered and if you needed something they were always thereto help.

Ship Quality

5 out of 5
Love the layout of the Jewel Class much more than the larger ships.

Cabin / Stateroom

5 out of 5
Very comfortable and steward kept it very clean. Large balcony and very large room.

Ship tip

Enjoy all that is there.

Ports of call

Kralendijk, Bonaire

5 out of 5
Beautiful island. I did an excursion that I would rate as fair.

Oranjestad, Aruba

5 out of 5
Beautiful area and excellent Excursion.

Cartagena, Colombia

3 out of 5
Nice area but the vendors are way too pushy.

Panama Canal Transit

5 out of 5
Very interesting trip through the locks.

Puntarenas, Costa Rica

5 out of 5
Did an excursion here that was excellent but didn't walk around the port.

Puerto Corinto, Nicaragua Did not visit port

no excursions planned so just stayed on ship and went to the spa

Puerto Quetzal, Guatemala Did not visit port

no excursions planned so just stayed on ship to use the pool

Zihuatanejo/Ixtapa, Mexico Did not visit port

not highly recommended and it was a tender port so just stayed on ship

Puerto Vallarta, Mexico

5 out of 5
Loved this area and the whale watching excursion was wonderful

Cabo San Lucas, Mexico

5 out of 5
Wonderful port and beach/pool resort was wonderful but should have been longer.

San Pedro (Los Angeles), California

4 out of 5
busy city but liked the tour through the city.

Santa Barbara, California

4 out of 5
No excursion here but walked around main area.

San Francisco, California Did not visit port

after leaving ship I had a flight to catch.


5 out of 5
Wonderful-San Francisco port employees are much nicer and more polite than in NYC.
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