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One thing off my bucket list but would not recommend this cruise line

Norwegian Gem Cruise Review to Panama Canal, Central America

Cruises: 7+ cruises
Review: 1
Helpful Votes: 8

Overall rating:

2.1 out of 5
Norwegian Gem

18 Night Panama Canal Westbound (New York To Los Angeles)

Sail date: January 02, 2019

Ship: Norwegian Gem

Cabin type: Balcony

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Probably will not go back due to the food and the short times set that we had to be off the island each excursion

Embarkation

2 out of 5
Not Very good

Ship experiences

Food and Dining

1 out of 5
Buffets was terrible, no shrimp lobster crab just chicken turkey and some roast ,The specialty restaurants were quite good they had a decent menu

Onboard Activities

3 out of 5
Rockwall ever seen anybody about it, the pool was OK and Hot Tub fit the seller was very good.

Entertainment

2 out of 5
Stage shows were OK comedian was very funny

Children's Programs

1 out of 5
Didn’t see very many children did not experience anything with the clubs

Service and Staff

1 out of 5
Room Stuart was not very good kept forgetting things a lot of them could not speak very good English

Ship Quality

2 out of 5
Did not find it very clean a lot of paint missing my balcony was missing paint everywhere and rust was showing up everywhere

Cabin / Stateroom

2 out of 5

Ship tip

Don’t go food was not except a bowl for what you pay

Thumbs up

Ports of call

New York, New York Did not visit port

I have been there previously
Thumbs Up

Willemstad, Curacao

3 out of 5
I went on a bus tour and it was excellent very clean city
Thumbs Up

Oranjestad, Aruba

4 out of 5
Very nice port also very clean would love to go there to visit and stay longer
Thumbs Up

Santa Marta, Colombia

1 out of 5
It’s not like sewer when we got off the boat and the people would not leave us alone
Thumbs Up

Cartagena, Colombia

2 out of 5
Once again the people would that leave us alone even after you said no 10 times
Thumbs Up

Panama Canal Transit

4 out of 5
Did not go and stop wish we would’ve but the experience going through the canal was very nice
Thumbs Up

Puntarenas, Costa Rica

3 out of 5
Did our own excursion and it was very nice we had a nice gentleman taking us
Thumbs Up

Puerto Corinto, Nicaragua

3 out of 5
Had a nice time on another tour bus
Thumbs Up

Puerto Quetzal, Guatemala

2 out of 5
Had a nice time on another tour bus
Thumbs Up

Manzanillo, Mexico

3 out of 5
When another bus tour was OK never been to this place seem very clean for Mexico
Thumbs Up

Puerto Vallarta, Mexico

3 out of 5
We’re on the bus tour nice viewing sites was it the port too short of a time
Thumbs Up

Cabo San Lucas, Mexico

4 out of 5
Paid too much went fishing did not catch anything was it the port too short of a timeBut the sites are beautiful
Thumbs Up

San Pedro (Los Angeles), California

5 out of 5
Got on the plane and went home
Thumbs Up

Disembarkation

1 out of 5
Just a little lineup for about an hour and 45 minutes kick this out of the room at 8:30 did not get off the boat till about 930 had to wait in the hallway
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1 Comment

BillTeg    5 years ago

English is a second language to much of the staff on a non-US flagged ship... Please find an English speaking only cruise of that's what you want. I certainly don't expect lobster at a buffet.. Seems like you should look to a higher price cruise line to meet your demands. Why are you giving one star ratings to programs you didn't attend? The time in Port and for each ship excursion is clearly explained needs you buy. People have to set reasonable expectations before going on a cruise.
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