Caribbean warm weather

Norwegian Epic Cruise Review to Caribbean - Southern

hrnc

Contributor Level: Purser

Cruises: 4-6 cruises

Reviews: 2

Helpful Votes: 93

Overall rating:

4.6 out of 5

Verified Review

10 Night Southern Caribbean (San Juan Roundtrip)

Sail date: January 16, 2020

Ship: Norwegian Epic

Cabin type: Suite

Cabin number: 9096

Traveled as: Couple

Reviewed: 4 years ago

Review summary

* The disembarkation sheets had contradictory info on them regarding the "self-assist" pink tag process. Had different times in 3 places on sheet. Needs better proofing. * Non-smoking poorly enforced on deck #7 shuffle board that was supposed to be non-smoking. * ventilation in and around casino was poor, smoke smell was pervasive elsewhere * numerous metal divider panels on balconies were loose enough to clang on and on and on, needs to be part of steward daily check as well as moving chairs away from metal balcony divider since many chairs get blown into dividers and make noise all night long * is a challenge to address all cultures on a ship, however, NCL could develop a info sheet of "How to be a good neighbor cruiser" with info like, DO the washy-washy (saw lots of people skipping it), follow no smoking rules with smoking only in the following areas of x, y, z (NCL never lists the exact locations on the freestyle daily); be aware your voice carries when on room balcony * excursion desk seemed not to be linked to Latitudes info to give excursion discount, noticed it on TV account and went back to get it fixed twice * need to have an Atrium TV channel that shows what is happening live with sound in the Atrium * info on ship channel of weather, location, etc. needs an IT upgrade. Appears to be an old IT package for the display

Embarkation

5 out of 5

fastest ever of our 5 cruises

Ship experiences

Food and Dining

5 out of 5

Excellent... but service in main dining rooms is getting too slow to do a 530pm seating and comfortably make the 7:00 or 7:30pm show. Needs to speed up by about 20 minutes.

Onboard Activities

4 out of 5

Entertainment

5 out of 5

pool band not as good as in past; Epic Theater shows very good, Epic Beatles superb

Children's Programs

no kids on cruise

Service and Staff

5 out of 5

excellent, waiters were great but in 1 case

Ship Quality

3 out of 5

round beds horrible and too short for tall people; all in al a clean ship

Cabin / Stateroom

4 out of 5

round bed horrible; designer of storage made it in little bits and pieces everywhere with little depth to shelves... but finally figured out how to use it the most efficiently; very high entry into tub