Norwegian Bliss Cruise Reviews - Reviews

We really enjoyed this cruise, great ship and Glacier Bay is so Beautiful!

We always had to send back food, especially red meat because of the wrong cooking temp. Every meal from all restaurants we would order a Diet Coke and a Sprite, each time the order was wrong, it was a simple order. Food was cold from The main dining rooms, were not allowed to take food back to the cabin, not even our anniversary cake. Seafood was undercooked every time even though I filled out the allergy form stating I could not have undercooked seafood, chicken, eggs, or red meat due to just having a liver transplant and I am immunocompromised as well as my allergies to melon and tree nuts. However, I was given food 3 times that had coconut in or on it that the was not on item menu description. Most wait staff could not understand English, I asked to speak to a dining room manager once and after 3 attempts of asking the waitress said "manager ok" and then proceeded to walk around the dining room clearing tables. She either did not understand or did not care. I will say that we had exceptional service at the Ocean Blue restaurant even though their food was undercooked and cold, not to mention the mix up with the sodas. We never had a good meal aboard the ship even Carnival's food was superior to the NCL Bliss. We may never sail with NCL again since the food is a big part of the cruise. Maybe we will just skip the Bliss from now on and give another NCL ship a chance.

Booking was TERRIBLE....our original booking was cancelled for no reason, without any communication. Alaska is a beautiful and wonderful place.....but I don't think we will be using Norwegian again. The logistics of the cruise were not there....and the early cruise dates I think were the problem. No one had the logistics worked out yet. The excursions were great, if not cancelled unexpectedly.

We will NEVER go on Norwegian again. This is the first time we tried Norwegian and will never go again.

We plan on using NCL again. The crew was phenomenal

The cruise ship is beautiful! Staff is phenomenal! Food mediocre. Drinks were good. Can't have canned soda unless you pay for it or they open it. The coffee is terrible! The balconies & views are great. Port times were horrible. Need more time for a ship that big. It's not fair to the customer to pay thousands of dollars and not get to enjoy anything because it's all booked up. They need to work on a few things. We are very disappointed.

Disaster from day one. NCL left me feeling like they really do not prioritize guest satisfaction. This cruise was an epic failure both ship and crew grossly unprepared. Guests misled and unhappy. I shared my experiences with a few officers on board. They were not too concerned. Worst vacation ever. Literally. Not enough room to continue with all the unbelievably poor service etc.

I chose this trip specifically for the days at sea to do a little work and a lot of relaxing. The plan would have worked better if I'd known that their Wi-Fi does NOT cover calling or texting, which I needed to log into my computer! Beyond that, nice trip. The shows were the high point.

It was our first cruise ever. It was an amazing trip. There are so many things to do and the ship is absolutely beautiful! The food is great (which I didn’t expect) and the drinks from the bar are top notch. All employees are helpful and attentive as well. We really enjoyed this vacation and will be coming back. We were impressed.

We have taken probably over 20 cruises.  This was the worst experience we had.  We could not wait to get off the ship; and that has never happened before.  We even skipped the free dinner on the ship before leaving because we wanted to eat real food off the ship.  We will not be taken NCL in the future.

We were very excited to be on a new super ship, and chose a balcony upgrade, and the premium package. We were still constantly pestered to pay extra for things, and to tip at every turn. It was very disturbing. The room is incredibly small, with no drawers. Be prepared to live out of your suitcase. The beds are roll away cot quality, and you’re not going to sleep well. Most people spend most of their time ashore or enjoying the ship, so this may not matter to you. The ship itself is super loud, over crowded, understaffed, and every show and specialty restaurant will likely sell out before you get on the ship. Be sure to do as much and arrange as you can online before you start. The art and some of the food is very impressive. Most staff was efficient and friendly. The ships tech is decent. But, given a choice, I would not return to the Bliss.

Everything turned out good, no issues. All was good.

Liked the length and destinations. Liked the ship, no surprises with Cruise line

We've been on many NCL cruises and this wasn't one of the top ones. Was disappointed with may factors of the cruise. Too many people, and it just didn't seem up to par as the ones taken prior to Covid.

Apparently I was on a different ship to most people writing crappy reviews! I am extremely picky and hard to please, but I went with a "Lowered Expectations" attitude and was amazed how different our experience was to some of the reviews. Most people say they will not go back, however I will and I hope that if you are going on the Bliss you read this review and take all the reviews with a grain of salt.

Not the best choice for older, less active people. Spa was way too expensive.

Royal Caribbean is a much better cruise line. I even rated Carnival better than this. Maybe it was just a bad week to be on this ship but even many of the employees were frustrated that they were on the ship way past their time they were supposed to be on here. Many were promised to get off on a certain week and due to shortages they could not go home when planned. After 9 months of working all day, every day, I could see this being terrible. Maybe my bad luck but many customers on board during conversations stated that this cruise was not very good. This has nothing to do with how I feel about , they are a great booking company and Becca has always done us right. This was just on Norwegian and on my part for wanting to try something different. Now I know lol. Stay with what you like.

If you’re looking for a family friendly cruise, this is a good option. However, just know that going in that Norwegian still gets some of the folks you’d likely only seen on a carnival cruise. That was surprising to us. We purposely avoided carnival for that very reason. We will likely explore other cruise lines in the future, but we would not rule out booking with NCL again. Also, NCL has tons of fees and it will end up costing you quite a bit extra. Again, not necessarily a dealbreaker, but know that going in.

Boat is nice but low ceilings . Did not have grand atrium ; speciality dining almost impossible to get reservations. Not enough music in evenings with all the spaces they have in boat. Piano bar is only thing available after 11pm and the bar is a horrible set up like someone’s basement . Dining room nice in back of the boat . Wait times vary for seating. Very long time to get on the ship (2hours ) , getting off the ship was super quick . Cruise director is rarely seen and doesn’t host anything Later in evening like marriage show. Band outside by pool is good. Only later night food is local bar which you have to wait in line and dine in . Not reasonable for people who just want a piece of pizza or snack. They do not have pizza there. This is only place to get food after 3 pm as well if you are coming back from shore. They should have a burger place or pizza place or Mexican place or sandwiches available as alternative for thousands of people coming back on boat at 3 pm when in port,

An excellent cruise that would benefit from more interesting ports.