MSC Meraviglia Cruise Reviews - Reviews

Very nice cruise, gorgeous itinerary with a spotless ship. Sadly we could not go to Ocean Cay. It was replaced by Ocho Rios. Every Cabin got a 100$ onboard credit immediately and a 20% Future cruise credit. So well done eventually

It was wonderful from start to finish , the ports were excellent the ship is big but does not feel crowded and I enjoyed every minute of my experience on Meraviglia

Horrible from start to finish! MSC still trying to figure things out. Cheaper than most but you get what you pay for. The ship is new and pretty and they have some good entertainment but everything else really bad. Too top it off...they don't care! A vacation is supposed to be a great memory, this was totally opposite. DON'T cruise MSC!

One of the most beautiful ships we’ve been on. The Yacht Club experience made it exceptional and well worth the extra cost.

Disappointing Yacht Club restaurant unfortunately

We really enjoyed our cruise. I’m so glad we did the yacht club as I don’t think I would like being in the regular parts of the ship with 5000 other people. We never did feel crowded in any part of the ship and everything was beautifully appointed

So disappointed with MSC. Too many upsetting occurrence’s to mention. Will never sail with MSC again.

El barco es hermoso. Super grande, con distintos espacios para sentarse y pasarla bien. La shows buenísimos al igual q las actividades de todas las noches. Los empleados super amables y muchos hablan español. La comida del Buffet muy buena, me gustó mas q la del restaurante.

Beautiful ship .Slim possibility I will travel again on this ship. Asked for a table for two and we got a table for four with two numbers Menu needs update and an American touch for the western customers

There were multiple problems with this cruise. So much so the Captain refunded $300 to every cabin. They honestly tried to compensate us which I am grateful for. A cruise is what you make it, I enjoy the sea.

Extremely disappointing, MSC shops have glitz and glamour but underneath all that they don't really care. They distressed and endangered passengers on this cruise with there incompetence to manage the Customs situation. They do get some aspects right, this was a glitzy beautiful ship, but a little less glitter and focus of its passengers not just the Yacht clubbers, and would be a better if not as profitable route to take.

We had rough sea, but were lucky to have nice weather in the ports. Ship is too big for us, embarkation and disembarkation takes too long.

25 cruises later, worse experience ever on board the very underwhelming MSC Meravilgia. Where do we start? We stayed in the Royal Suite, one of two on the ship, in the Yacht Club, $18K USD for a 17-day Transatlantic cruise. It was myself and my 26-year-old son. From a negative embarkation experience with an argumentative and unprofessional cabin steward, it basically went downhill from there. No working A/C and our deck hot tub was cold (for the entire trip, save for technician after technician coming and them giving us so many stories, we couldn’t keep them straight). Many days of voicing concerns got us nowhere. That’s just two issues out of the dozens we experienced with service. Most staff pays lip service and doesn’t follow up. My son couldn’t even get real cream for his coffee. We went to port and got it ourselves. As I write this, room service has taken 75 minutes, service for two... one person makes four trips because they can't carry everything (takes over 20 minutes from her first entrance to last). and remember, this is in the Yacht Club! Room service, total false advertising. Nothing hot except pizza. Terrible menu… and mediocre food everywhere else to boot. Buffet has the same food day after day and minimal choices. 17 days of agony. Not even proper vegetables except for a few same salad items. No gluten-free options on board whatsoever, and the sugar-free option was vanilla ice cream, more or less. Dining room was much better than the buffet. We honestly had hard time eating, and you definitely cannot eat healthy while onboard or have variety. Things to Note: - They nickel and dime you for everything. Be prepared! Even shuttles to get to ports once you get off the ship cost. The cash grabs are offensive to many guests. You want a good steak, you pay, even in the dining room. Don’t have one otherwise. They’re not good! Don't even talk about lobster. - 1500 staff to over almost 5200 guests, and half the staff were new to this itinerary. The overall service was simply awful, even in the Yacht Club. In fact, we dined in the main dining room because of it. The staff in the main dining room were fabulous! There were a few gems on board, which really helped. - Entertainment sucked, except for Cirque, which you had to pay for. Don’t bother going to the theatre at night. You will be disappointed. - Nothing to do on board unless you want to take dance lessons, do crafts, or aerobics. Didn’t even have a yoga class offered. - The loud speakers on board the ship are soooo loud, they’re deafening. AND in six languages. So be prepared many times throughout the day for 20 minutes of announcements where you cannot talk and feel like plugging your ears because it’s unbearably loud. There was nowhere to run! - The drink packages! Buyer beware. They sell you a pkg where they cap the drink price, and then the drinks are 50 cents over that limit. But you don’t pay the 50 cents; you pay the entire drink amount! We had the premium pkg that came with the Yacht Club, and we don’t drink much at all, so we weren't bothered, but guests were not happy at all. And it’s 55Euro/day for the premium plus one. Cheers! - And many staff on board are frazzled. After speaking to certain of them, they feel controlled, unempowered, and are unhappy. It shows to the guests. We felt bad for them. After finally having an hour-long meeting with the Yacht Club Director and the Butler Manager, in which we gave them an opportunity to make things right before we left a scathing review, voicing our concerns about service basically (which they were already totally aware of), the next day we got a note to go see the concierge where they offered a 30-minute massage to compensate us for our troubles! Talk about adding insult to injury. Not even a follow-up of any sort from the Director. We paid for service we never got, valid complaints about the A/C, heat, cold hottub, and many other things were not addressed or taken seriously, never mind the whole ship experience with subpar food and service. We will look forward to be off this ship. Along with our amazing new British mates, dining in the Panorama was one of the highlights of the ship for us. The amazing crew should have been performing in the theatre! A big shout out to them. All that being said, we can’t really lay blame at the feet of the workers per se, save for the Yacht Club Director, who had the power to make a difference and chose not to. Staff are mostly doing their best within restrictions and things out of their control. This cruise line and ship needs a serious overall. Book something else! They do not value their guests or their concerns. First and last time we would ever travel on this cruise line again.

The worst cruise we have ever been on, everything costs extra old movies at £7.00 . Between U.K. and Iceland we got bbc news, after that nothing no daily headlines news , every day when asked it was tomorrow, not enough seating in the main parts of the ship, library is a joke around 50 books but nothing much in English, the only free entertainment during the day was dance lessons for the fit people or craft classes, never sen so many people buying packs of cards at the Casino.

Ports of call were nice, the ship is all glitz and little substance. Not impressed with MSC.

The ship is beautifull with a modern decor inside but is much too big for us. No free shuttle buses in Belfast or Reykavik. The Thermal spa is "Inside" and without a nice sea view. It also lacks body lotions. The public areas for relaxation inside with a view was to few.

The ship is stunning and the itinerary was great. MSC is a cruise line that is missing key ingredients in the activities department with it catering in the main for those wanting to dance. It also lacked ability in creating an atmosphere of fun. It was value for money (cruise itself) and we added the premium plus drinks package which we also got our value from. We loved our excursions (booked separately and not with MSC) and are cruising with MSC again in March around carribean on the Preziosa (was already booked before we did this cruise) so hoping that the sun will make a difference and give MSC another chance to wow us. But so far that's not been the case, although we did have a great time overall.

It is a big ship, one of the newest from MSC, with a bis Led-Sky and 100 meters Shopping mall. So it not a traditional cruise ship, it’s a ship to have fun, meets people in the mall and to test some new restaurants in the mall on two decks.

Although just a short 3 night cruise it was great value - especially being a solo traveller. Great port of call in Copenhagen and then a relaxing but active sea day becore arriving in Southampton

Cruise was great, weather a little chilly. Ship is very beautiful that I wish we could have enjoyed the outer spaces better. Staff overall really nice, met several bartenders that were really friendly. Wasnt super crazy about MDR dining choices. Some nights menu just didnt seem all that great.