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211 MSC Armonia Reviews

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Had a wonderful time. Entertainment crew was excellent. Food was not great but ok. Room was spacious compared to others. Loved the smaller ship. by Cruiser10254978

Sail date: / Traveled as: Couple

Would definitely go on armonia again. LOVED the entertainment crew. Very friendly and entertaining ...even when they didn't necessarily have to be.

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6 Comments

Western Cruise by cash70

Sail date: / Traveled as: Family (young children)

Nice older ship. Staff very friendly. Shows good. Better kids clubs on other MSC ships.

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Was this review helpful? 10
2 Comments

Great Winter Getaway by Pburgcruisers

Sail date: / Traveled as: Couple

It was a very affordable winter getaway. Booked three weeks before cruising. Being a smaller ship without all the fancy stuff it wasn't overwhelming. Nice ports, good food. Just simply relaxing.

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Bas customer service by jerryli46

Sail date: / Traveled as: Couple

The customer service is very bad, they charge 180 dollars for a few pills for tooth pain. This absolute acceptable. They are so rude and don't care what happen for their guest.

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A total nightmare!!!!!!!!!!!!!!!!!!!! by pjbuttons

Sail date: / Traveled as: Couple

I and a few other people were not allowed to get on the cruise ship. Although it was 4:45pm, the ship was scheduled to leave at 6pm, we were told it was too late to embark. We were then told that we had the option of meeting the cruise ship in Falmouth, Jamaica which we agreed to. However when we arrived at the terminal in Falmouth, we were told that the cruise was cancelled. I spoke to an MSC agent in Jamaica who was not helpful; we were stranded in Jamaica. There was no sort of communication, I did not receive a courtesy email or phone call from the cruise line. We had to return home. So much for a vacation!!!

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Was this review helpful? 4
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Disappointing Basic Cruise - will not bother again by belleb86

Sail date: / Traveled as: Couple

Overall we will not return to or recommend the cruise line based off of the poor planning and the little attempt to recover. It is at mediocre experience sailing with MSC. I had not even bothered yelling at anyone but I kept getting your survey emails. A decent company would now at last offer something to save face but I doubt it will happen. A swindle of a cruise line offering "European excellence" that did not exist during our trip. Terribly, Terribly disappointed that I chose your line over another when I have so little chance to vacation.

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Small Ship, Big Benefits... by commissionerluz

Sail date: / Traveled as: Family (older children)

MSC Armonia is a nice, small ship for a week cruise in the Caribbean. All the staff, except for Customer Service Desk staff, are super friendly and welcoming. Stick to the buffet for food, and definitely visit The Pizza Bar (WOW), and of course the Gelato Bar - neither disappoints. Too many days at sea though if you skip a port, which is very tough on a smaller ship, but we made to. $2200 for two on a balcony suite is totally steep compared to other companies, but this Italian ship is good for traveling Italians. Their private island, Ocean Cay, truly is THE BEST PRIVATE ISLAND IN THE BAHAMAS! Small ship, big benefits!

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Was this review helpful? 10
4 Comments

Our first cruise was great! by sandyussia303

Sail date: / Traveled as: Couple

This was our first cruise, and we didn't really expect to like this sort of vacation. But we actually found that we did like the relaxed pace, and the fact that it seemed more European.

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Was this review helpful? 7
5 Comments

Not the best curse We have had by dketchel313

Sail date: / Traveled as: Couple

If you only speak English I would not take this curse.

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Horrific and would never travel on this cruise line again. I wouldn’t recommend this to my enemy and I am being so serious. by RickyG7026

Sail date: / Traveled as: Large Group

My experience is 1 that I don’t want to think about. I actually think that MSC staff spoilt my cruise experience. I think the island was great and I enjoyed it, but I didn’t want to get back onto the ship because I was upset by the staff attitude, behaviour and unwillingness. I would also like to add that MSc doesn’t offer you a good WiFi connection in your room and argues that being UNLIMITED data has a restriction according to Guest service worker (Mr Williams) In regards to the dinner service that was overall a 2 out of 10. I suggest this ship get pulled of the market and a serious review be done.

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MSC Armonia Cruise by melissadkbrown

Sail date: / Traveled as: Family (older children)

I will never take this Cruise ever again. This was the worst Cruise I've ever been on.

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Good cruise overall by aravindndeepa

Sail date: / Traveled as: Family (young children)

what we liked about cruise 1.Shows were awesome. The entertainment team or the dream team was really good as well. Liked that different dance lessons were made available and taught by a very good team 2.Kids club(mini and junior) worked well. Love the fact they are open later compared to some other cruiselines. Like the fact that we could leave the kids in Kids club and take an excursion with a peace of mind. 3.Ocean cay was nice. Liked that the Kids Club team were also planning some activities for the kids on the beach. We ate from the food trucks and omg! The burgers were simply awesome. 4.Service at marco polo dining room was really nice- Lewis Ricky brought special indian food from kitchen without even asking. He very quickly understood what we wanted and needed and provided it to us which made us order from indian menu next few days. Goan fish curry from indian menu was awesome. The Indian Appetizers were really good. 5.Santa coming and giving presents to each and every kid was a nice gesture. 6. Our rooms & bathroom gets cleaned so fast that we simply love coming back to a nicely made room. Great thanks to Edwin Moreira. 7. Pillows and mattress were really comfortable. Sheets are soft and clean. What we didnt like 1.Buffet was repetitive. Breakfast buffet was the same every day. No variety at all. Omelette station never added salt and didn't add salt even on request. There were only 1 waffle machine which made 4 waffles. Waffle is a favorite among kids and adults. It would be great if there were more waffle machines. The food did not get replenish fast enough, and tables did not get cleaned fast enough to make them available. We always struggled to find seating in buffet area. Looks like ship was not used to running full capacity, because we did not experience this in other cruise line. 2.Italian food in dining room like pasta lacked salt and seasoning on multiple occasions. 3. Last day was open seating in the restaurants. Our new waiter was no even aware of the separate Indian menu available. That got me thinking, if we got this waiter for the duration, would we have enjoyed the awesome indian food? We may not know there were any available. Aren't all your waiters briefed on what's available? 4.Timing in cayman island didn't work.When you are going to use tender boat, where we wasted so much time waiting for our turn to get on and transported, and especially when we did not dock in George town, now travel time to the 7 mile beach was much longer. you need to spend longer time on that island compared to others but ship spent longer time on other islands and cayman was too short. I felt so rushed and my wife didn't even bother to swim because it's all so rush and as soon as we get in, we would need to get out to head back to the ship. What's the point of going to one of the best beaches and not able to enjoy it? 5.Bathroom in my oceanview cabin looked smaller than some of the interior bathrooms i have seen in some other cruiselines. The shower curtain sticks to us while in the shower and it is suck a yucky feeling. 6. We always had to ask for pool/beach towels.It never got refilled on time since they were always running short of those.We heard multiple complaints about this and we too complained. .We were told by the steward it was like "Gold" .Again it looked like ship was not equipped to run full capacity. 7.There should be a common / shared drier or ironing area like some other cruise lines. Last day on Ocean Cay and not enough time to dry our swimming clothes we had to pack our wet clothes and by the time we got home it was nasty. 8. I understand Ocean Cay is new. But people who worked there seems uptight, irritable, impatient and rude with an attitude especially the drivers of the buggy that took us. We were at the presentation of Ocean Cay by our cruise director the day before we arrived and i think more information should have been informed to us. (For example, from where to where the buggy picks up and drops when we asked, the driver seemed irritated. We just let him take us and got off) Ocean Cay is very windy. Maybe better planning with plates and cutlery could be planned as the light paper plates i was carry got flipped and food on the ground in seconds.

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Great cruise by kre8ive2

Sail date: / Traveled as: Singles/Friends

Weather prevented the Georgetown stop otherwise a great cruise, food was subpar but manageable

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Worse cruise I've ever been on! by alanjsenior

Sail date: / Traveled as: Couple

Worse experience we have had cruising, out of around 10 cruises. This seemed to be a 'shake-down' cruise, with inexperienced staff, and poor maintenance. Only $100 dollars rebate PER CABIN as given for missing Mexico, which meant we were at sea from Monday evening to Wednesday morning. We had to wear coats in the cabin for the first 3 days and have 2 douvets on the bed as it was so cold due to the uncontrollable a/c. Customer Service desk was overwhelmed with complaints, and I waited there 45 minutes to check my final account.

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Disappointing From Stepping Onto the Ship to End by alan90025

Sail date: / Traveled as: Singles/Friends

My title "Disappointing From Stepping Onto the Ship to End" 1. After leaving port in Miami, the Captain announced we were not going to Ocho Rios as planned, but instead to Montego Bay. He described it as "administrative necessity." 2. We were to arrive in Montego Bay at 1:00pm. However, not until approximately 11:30am on the day of arrival to Montego Bay, the Captain announced that during the night, the ship had maintenance issues which slowed the ship speed. As a result, we would not arrive to Montego Bay until 11:00pm, where we would dock for the night. Additionally, because of this maintenance issue, the port of Costa Maya was now cancelled. To further point out the unprofessional communication, I had purchased an excursion from the ship excursion desk at approx 10:30am. They never mentioned that we would not be at the port that day yet sold me an excursion and the announcement was made approximately 15 minutes after my purchase. We did arrive to Montego Bay the next day and they honored the excursion purchase. This biggest issue with the changing and canceling of ports for me was the fact I had booked excursions at each location through outside vendors. Thus, I had to deal with the notifications and cancellations to each vendor to get refunds and reschedule where possible. While I understand there can be issues, it was just too much and my biggest complaint was the poor communication from the Captain. I found it to be very unprofessional. For this reason, I would not recommend sailing on the MSC Armonia. 3.

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will never sail MSC again by 4thcruise

Sail date: / Traveled as: Couple

activities crew-excellent night shows-excellent food-terrible keeping passengers updated on delays-not good

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Delightful Cruise! by gboyd89

Sail date: / Traveled as: Singles/Friends

Overall I liked the cruise. The staff was great and very friendly. This ship is getting old and the service and food, especially in the main dining room need to improve.

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MSC Experiment was a bittersweet. But I’ll call it successful. by PatCroisieres

Sail date: / Traveled as: Couple

If it wasn’t for the services and crews onboard I would have felt disappointed. The main dining and breakfast decks weren’t necessarily pleasing. But I appreciate the effort putting forth by MSC Armonia. Cruise was a success... thank you !

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Relaxing by felbar

Sail date: / Traveled as: Couple

It was a great vacation. Small ship, with great staff.

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Armonia Caribbean cruise by ewarynia

Sail date: / Traveled as: Singles/Friends

Very disappointed with size of my room, not good for 3 adult.

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