MSC Armonia Reviews

3.6 out of 5

41 reviews

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4.4 out of 5

Mixed Review; Some parts great; a few, not so much. by Oftencruiser

Verified Review
/ Sail Date: / Traveled As: Couple

Ship is very well-run, very clean, and the staff is friendly and helpful. Food is good and the stage shows are outstanding. The ship is heavily Latin-influenced, though, in its music and deck entertainment. I don't blame them, as probably 80% of the passengers are this, and they are just playing to the majority; if you enjoy this music, etc; then you are fine. If you are from the US, just be aware that you are very much in the minority here. Treat this cruise like a visit to a foreign country and you will be fine! By that I mean that the ports ARE all foreign countries, of course, but when you get back on board, it is usually like you are "Back in the States". Here, that is not the case. Bon Voyage!

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2.8 out of 5

Disgusting MSC Cruise by HappyHippieNat

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/ Sail Date: / Traveled As: Family (young children)

I have been in a total of 10 cruises before going on the MSC Armonia. I have been on Norweigan ships, Carnival ships and Royal Carribean ships, I never thought MSC would be this horrible. The only thing holding this cruise up is the crew and the itinerary. We went to Montego Bay, Jamaica; Grand Cayman; Cozumel, Mexico and Havana, Cuba. Other than that, it is my opinion that this ship needs to retire....There is nothing to do on the ship other than the shows. The crew for the kids were amazing, so amazing they were very good considering they had very little tools to work with the kids, 20 stars for the kids crew. I could not take a shower without water falling all over my floor. Everything I needed to wash my feet I needed to open the shower curtain and turn off the water so that I can bend over and clean my feet. The bathroom since day 1 stunk so bad like pee and poop, I am sure that the bathroom had not been thoroughly cleaned in at least 6 months. It is digusting! Please please please, since the ship is already due for retirement, at least keep the rooms clean, I felt so disgusting showering and using that bathroom. My daughter almost threw up a few times. It was not only my cabin we had a big group and out of 5 cabins all were in the same exact terrible condition. YUCK!

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4.3 out of 5

Great cruise to Cuba by lrheeter

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/ Sail Date: / Traveled As: Couple

The crew members,I believe you call animation team, were the best I have ever experienced.Although the cruise and ship was somewhat average,Except the Cuba part ,which was Great, I've never had as much fun as we did with the entertainment team .They were all great but for me Graham and his friend(forgot his name) were unforgettable. This was our 46th cruise and easily the most fun. Thanks

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3 out of 5

Very nice Italian Cruise by Tstaadt

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/ Sail Date: / Traveled As: Couple

Cruising on the MSC Armonia was very comfortable and enjoyable.  Our balcony cabin,#9221, was very spacious and comfortable.  The service was very good.  As non Italian speaking cruisers we found the live entertainment shows and music a little challenging however still entertaining.  

The dining experience in the La Pergola was very good. 

The breakfast buffet on the pool deck was good but average as compared to other cruise lines. 

We had pre ordered a room service breakfast in our cabin and it was excellent. 

We also received a nice fruit bowl delivered to our cabin everyday.  A nice touch. 

The cruise ports were all all very good. However, at some ports the ship arrived in the early afternoon when most of the shops were closed. 

 

Overall we we had a very very nice time and would cruise with MSC in the future. 

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1 out of 5

Worst cruise and cruise line!!! by gordon697

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/ Sail Date: / Traveled As: Couple

This was by far the worst cruise we had ever experienced!!! Not only was the service very poor and unfriendly, the food was very bad and not to mention the people on the cruise had no manners and were very miserable people. The ports were also too short of times and they tried to make extra money out of you at most for shuttles. Unlike other ships you have to pay for room service breakfast. We got on the boat each day just before the 30min before take off and each time were told to be on earlier next time which we have never heard before. Overall, just an awful experience.

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2 out of 5

Wasn't all it cracked up to be. by sharilinton

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/ Sail Date: / Traveled As: Singles/Friends

I've been on much better cruise lines. We had to pay for everything (even water) and the food was subpar. Marseille France and Olbia Sardinia were the worst ports. There was absolutely nothing to do their. Limited entertainment. Average age of guest was 70. Overall, we had to make our own fun (on and off the boat).

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5 Comments
4 out of 5

Wondrfull by FranciscoRivera

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/ Sail Date: / Traveled As: Couple

Thanks to all entretaiment personel. My room service nadan from indonesia my table dinner guys from montecarlos table 46. Ana marcos manuela from entretaiment team we love u guys

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2 Comments
3 out of 5

Old ship, average food, short stops by SergioM

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/ Sail Date: / Traveled As: Couple

The ship was a bit outdated, good size, good amenities. The crew was friendly, except for the excursions crew who were unable to provide a rational explanation on why an excursion couldn't be cancelled

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5 out of 5

amazing, was a wonderful experience. by JimmyG

Verified Review
/ Sail Date: / Traveled As: Family (young children)

my 3 children and i enojoyed the trip very much. everything was perfect. the entertainment was amazing, the shows and food were beyong our expectations.

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5 out of 5

Beautiful cruise by NarimanS

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/ Sail Date: / Traveled As: Family (young children)

beautiful ship nice size and nice service

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5 out of 5

A wonderful cruise by DavidD6

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/ Sail Date: / Traveled As: Couple

Good ship and good places to visit

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3 out of 5

Many great places visited. by DonB4

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/ Sail Date: / Traveled As: Couple

Comfortable, clean and fine entertainment.

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1 out of 5

BEWARE TAKING ANY MSC CRUISES!!!!! by Bryanb11

Verified Review
/ Sail Date: / Traveled As: Couple

The food was the same for breakfast and lunch every day. You can normally never find forks or knifes since they only put out limited supplies at a time. The dishes usually still had food on them and you had to look to find a clean one. It was difficult to find cups for coffee. The only juice they offered was orange juice and it becake more watererd down as the cruiuse continued. You had to pay for any beverage, even water with dinner. We purchased an extra water to take with us off the cruise and room service took it and we couldn't get the front desk to understand what we were talking about. The crew memebers spoke English, but if you had an issue, then they couldn't understand what you needed.

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4 out of 5

Wonderful ports, not the MSC ship board experience we are used too. by tinabk

Sail Date: / Traveled As: Couple

Ship is older and small, food/entertainment ok. We are used to entertainment and food being better. Not the MSC we are used too. Ports were wonderful as well as crew and staff.

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3 out of 5

We had very mixed reactions... by chicruiser18

Sail Date: /

We had very mixed reactions with MSC. Pros were the entertainment (i.e. acrobats in the theater, frequent theme parties, regular pool parties...etc). The food was good also...better than royal or Norwegian. The cons was bad service. MSC wouldn't speak to us about our excursions we pre booked through them...they would only provide info to our travel agent...although we booked directly with them. On the ship, we had to ask for simple things over and over. The bar service was bad, one had to order different drinks since they were out of ingredients...one time 4 times (didn't have ginger beer for a mule...curacao for their drink of the day...and then jack for a simple jack and diet...which they didn't have diet coke...lol). When we raised issues...they spun it to be our fault. They also lie constantly (u don't need to book excursions with msc to get off in Havana...mychoice dining wasn't a choice...the timing at the ports were always changing...to our benefit...but with no advance warning..etc). Ohhh...and the rules (they timed people in the hot tub, you couldn't lean in a chair, you couldn't stand at a gaming table...or sit if no one else was around...etc). The room was dirty and small (first time not having a sofa in the room...although we had a traditional cabin). Overall...MSC had some good basics but miss on execution. Sad.

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3.3 out of 5

Will never sail on MSC again. by Bubbie6

Sail Date: / Traveled As: Couple

Would never sail on MSC again. They need to train their staff better. Some were very rude. Yes we complained.

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4 out of 5

MSC Armonia 12-24-18 Cuba Cruise... by Sascha2

Sail Date: /

MSC Armonia 12-24-18 Cuba Cruise Review The MSC Armonia is an old lady when it comes to cruise ships. Originally from 2001, she was refurbished in 2014. She does not offer the glitz of the new ships, but is in very good shape. Armonia still offers plenty of things to do, including space on the pool deck, even at full capacity. MSC is very popular in the European and Asian markets, so expect the passengers to reflect this mix. Embarkation/Disembarkation: Fast and efficient. It took us about 30 minutes from being dropped off at the port until our first cocktail at the pool bar. We walked off with our luggage and again the entire process took about 30 minutes from ship, through customs, to uber. Cabin We were located on the 9th floor in a forward facing Ocean View cabin, Fantastica Experience. Our cabin was very roomy and clean. There was plenty of storage space. Cabin service was offered twice a day. Our cabin stewart was very friendly and kept our cabin in top shape. We did not care for the very small shower, with clingy shower curtain. Shower gel and shampoo were offered and of nice quality. Note that the higher and forward your cabin is, the more you can feel the ship move. Food & Beverage We enjoyed all our dinners in the Marco Polo Main Dining Room. Our service team was very kind and efficient. Meals were well prepared and seasoned. Some did not look attractive, but had great flavors. It was nice to have meals matched to the ports of call. Choices are geared more towards European clientele. Do not expect traditional cruise fare. MDR Breakfast service was good, but not the always friendly. Again, meals were well prepared. We missed variety on the buffet for breakfast and lunch. All offered items were good, but they repeated every day. Pizza is probably the best at sea. It was always fresh and delicious. Burgers from the Grill were good as well. For one night we treated ourselves to specialty dining at Surf and Turf. The steaks were cooked to perfection. Appetizers, sauces and desserts were wonderful. Sides however lacked flavor. Service was friendly, but could have been more refined for the upcharge. MSC does a wonderful job with cocktails. They are always served in the proper stemware and with the right garnish. Bar service was very friendly. Remember that on MSC you should always order with a bar waiter, not the bartender. Pool cocktail service on the seaday was slow and more staff should have been servicing the area. Bars ran out of certain mixers during the cruise. Maybe the purchasing department is still getting used to the American market. Specialty Coffee is once again best at sea. Cappuccino’s, Lattes etc. are just perfect. Large format still and sparkling water bottles are a refreshing service element as well. Entertainment MSC is known for their lavish Vegas Style revues, and Armonia did not disappoint. There was also a small movie theatre. Live Music is being played in all venues. On this itinerary it was almost exclusive latin and we wished for a little more variety. Kevin and his team of entertainers really made this cruise so much more fun. They were friendly and engaging without being obnoxious. There were games during the day and nightly theme parties with matching décor and dances. The White Party was an absolute highlight for us. I don’t think I can ever dance on a ship in the middle of the ocean without a snow machine ever again. So much fun!!! Christmas on a ship Armonia offered subtle Holiday décor. Nice touches were the Christmas cookies being delivered to our cabin on Christmas eve and the entire staff in Santa hats. Cute. Santa Claus visiting the 500 kids on board and having a lego or chicco gift for each was impressive. The gala dinner in the MDR on Christmas Day offered a champagne toast and upgraded menu and décor. That night a special, very good show, was offered in the theatre. This was our fourth Christmas cruise, first on MSC, and we felt they did a very good job with this special Holiday. Cuba Most cruisers probably choose this ship because of the overnight stay in Havana. MSC arranges the visa for you. Your on board account is billed the appropriate fee. Very convenient. Getting off and on the ship was fast and easy. You can enter and exit as often as you wish. After your passport is stamped the first time the process is even faster. You do NOT need to arrange for a shore excursion through MSC. You also do not need to book a shore excursion for each day in Cuba. Upon entry back in the USA you will need to provide proof of one excursion. This can be a ticket stub, email confirmation number etc. We arranged our excursions through a third party. Havana was an amazing experience and we hope to return some day. Overall We had a wonderful time on Armonia with her global flair. Service was friendly. Food was good. The ship was very clean and entertainment was fun. Think about her as a well lived in resort, not new and shiny, but comfortable. We are looking forward to another adventure with MSC. Actually, we are already booked on the MSC Meraviglia for New Years. Happy cruising everyone!

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4.7 out of 5

Wonderful Christmas Time on the Caribbean by iselzgz

Sail Date: / Traveled As: Family (young children)

It was a wonderful Christmas at the Boat, the staff is really nice and they make our time special. Santa was also there and visit all the children with presents and Cuba was amazing.

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4 out of 5

2nd cruise with MSC. Definitely... by sirrroyston

Sail Date: /

2nd cruise with MSC. Definitely a different experience to the Divina. However the buffet was much more manageable during breakfast, due to half the passengers on this smaller compact ship. Dining was 1st seating for us, 1915hrs. However we are always on Irish time.... So that can vary by an hour... it's grand though. I didn't like the starters most refund so I had two main courses 😁 The service was much the same, as you would expect. Pool bar service can get busy and Heugo works constantly at 100% steam ahead. The guy never stops. The shows, I personally found just ok. Still impressive, a little short and show times where's little late for the 2nd seating. During the day, at sea or at port a lot of the bars and more importantly, the coffee bar was closed. The coffee bar only opened at 1700hrs. Sometimes it seemed that there was too little staff and they were stretched thin. The gym was small but had everything you need to do a session. The pub on the 5th floor probably for me had the best music. Acoustic. The down side is this is the smoking area. Yes! Indoors but open plan. Unfortunately you can smell the stale smoke even out to the reception. To be honest smoking should be in a closed off area with extraction fans etc just like the cigar room is. The room, 8261, 8th floor outside with window was comfortable enough. The worst thing was the toilet needed fixing 5 times on the 2 week cruise and we were without Aircon for 2 days. We were compensated by means of caviare twice, a bottle of prosecco once and chocolate dipped strawberries once. 46°c in the Caribbean with no Aircon at night isn't ideal!!. I think we are finished with MSC now. This was my 12th cruise and 4th liner. I think from now if possible it will be NCL as I still think they are the best company to do with. But each to their own.

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3 out of 5

We have just come back... by lizallison

Sail Date: /

We have just come back from a cruise to cuba on this ship most of the review s where really bad but for the price we paid we thought it was good value. Most of the staff were helpful and friendly the places we went were great the food was not good but you could make a.meal the cabin was one of the smallest I have been in we meet some lovely people and would probably try one of MSC newer ships one day

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