Cruising on the MSC Armonia was very comfortable and enjoyable. Our balcony cabin,#9221, was very spacious and comfortable. The service was very good. As non Italian speaking cruisers we found the live entertainment shows and music a little challenging however still entertaining.
The dining experience in the La Pergola was very good.
The breakfast buffet on the pool deck was good but average as compared to other cruise lines.
We had pre ordered a room service breakfast in our cabin and it was excellent.
We also received a nice fruit bowl delivered to our cabin everyday. A nice touch.
The cruise ports were all all very good. However, at some ports the ship arrived in the early afternoon when most of the shops were closed.
Overall we we had a very very nice time and would cruise with MSC in the future.
This was by far the worst cruise we had ever experienced!!! Not only was the service very poor and unfriendly, the food was very bad and not to mention the people on the cruise had no manners and were very miserable people. The ports were also too short of times and they tried to make extra money out of you at most for shuttles. Unlike other ships you have to pay for room service breakfast. We got on the boat each day just before the 30min before take off and each time were told to be on earlier next time which we have never heard before. Overall, just an awful experience.
I've been on much better cruise lines. We had to pay for everything (even water) and the food was subpar. Marseille France and Olbia Sardinia were the worst ports. There was absolutely nothing to do their. Limited entertainment. Average age of guest was 70. Overall, we had to make our own fun (on and off the boat).
The ship was a bit outdated, good size, good amenities. The crew was friendly, except for the excursions crew who were unable to provide a rational explanation on why an excursion couldn't be cancelled
The food was the same for breakfast and lunch every day. You can normally never find forks or knifes since they only put out limited supplies at a time. The dishes usually still had food on them and you had to look to find a clean one. It was difficult to find cups for coffee. The only juice they offered was orange juice and it becake more watererd down as the cruiuse continued. You had to pay for any beverage, even water with dinner. We purchased an extra water to take with us off the cruise and room service took it and we couldn't get the front desk to understand what we were talking about. The crew memebers spoke English, but if you had an issue, then they couldn't understand what you needed.
Just back from fabulous med cruise. Not sure why people give staff bad reviews. We found staff friendly, helpful and attentive. They took time to get to know us and our preferences and took pleasure in providing us with what we wanted whether it be meals, drinks, photographs or information. We even met a crew member who was on one of our previous cruises on Magnifica. This was our first time on a smaller ship and prefer the mid size, but based on our experience we wouldn't hesitate to book Armonia again.
had a great time met some other English speaking people as the majority of passengers were Italian,French and German,when we docked at Malta we wasted an hour trying to get across to Valetta as another MSC cruise docked there also,be prepared not to dock at Valetta,it was school holidays so a lot of children on board also running up and down corridors,food was great,we only bought the water and wine pack as my husband doesn't drink and was cheaper for me to buy cocktails when I wanted 1 as everyone in cabin has to buy same drink pack and during the day your off the ship at ports anyway,would we do another MSC cruise...definitely :)....was great when leaving ports and they played "time to say goodbye"
just back from cruise first April till eighth.food was good but better to get room service for breakfast as there is not enough room in buffet .we booked a room on deck nine but moved to a room at back corner on deck seven. very noisy from drive motors and lots of vibration. I managed to get all noises away so next passengers in room 7173 will have a quieter cruise. next time I am taking a tool kit with tube of silicone.we did complane about room move and they say that they can move you if required..lots of children on this cruise with parents that sat at bar and ignored there running about and noise. we went to nice places.
I am from Switzerland and I moved to Brazil a year ago. My fiancee and I had booked this cruise several months before in order to show a little bit of Brazil to my family (coming from Switzerland to visit me).
When we arrived, we were offered a "welcome lunch" for which we had to wait 20 minutes in a queue to put food in our dirty plastic plates. Then, it was hardly possible to find a table to seat and in addition, the food was awful...
I took an hamburger at the buffet and the meat was literally green. At the beginning, there was no descent food for my fiancee who's vegetarian. Just a few waiters understood Portuguese and it wasn't better for English.
My family had already been on an 6 days MSC cruise in the United Arab Emirates (MSC Lirica) and my fiancee to a 5 days MSC cruise in South America (MSC Orchestra) so they expected a certain quality. Unfortunately, everyone was shocked by the service and, mostly, the food... It was eatable but not any special. It seemed that the crew didn't like brazilian guests so we began to speak in english and they were suddenly extremely kind with us. We later spoke about the food with the Food & Beverage Manager (who was vegetarian as well) and he took special care of my fiancee and things got a tiny bit better.
The trips offered were EXTREMELY EXPENSIVE!!! $60+ for a trip operated by MSC while you find the same trip on shore for less than a 90 réais (+/- $20). (prices per person)
It was a 4 days (3 nights) cruise but in fact, it was a 2.5 days cruise because we had to LEAVE the cabin at 7.00 AM and leave the ship at about 9.00 AM.
We expected to relax and rest on this ship, instead, we disembarked more exhausted than when we embarked.
CONCLUSION: your experience on this ship might be better in a cruise out of Brazil but I don't recommend you the MSC Armonia because there wasn't too much things to do onboard. I also recommend you to choose longer cruises (5 nights minimum) even if the price will be a little higher, I believe that the number of night has a lot of influence on the quality experienced onboard. (more night = better experience, less nights = stressful and no time to rest).
I hope my review will be useful. Feel free to ask me questions.
The food is not good, it was very disappointing. I have been to 7 other cruises so feel I am qualified to judge. The entertainment was laughable, basically the same routine with different costumes. The dancers were terrible.
They make it very obvious that they just want your money for everything. If you enquire what to do at a port of call all they will suggest is to book an excursion. Other cruises I have been to have a much greater variety of food choices such as Mexican bar, sushi, unlimited ice cream, etc. Armonia you have to pay for ice cream, the juices dispenser is only available in the morning afterwards it is shut off and covered, the coffee at the pool cafeteria is horrible (probably to make you go to the cafes and pay for coffee), they do not offer coffee at dinner. Trying to eat at the cafeteria is very difficult since people are everywhere and then there is no place to sit. Not many activities onboard either and most are by the pool so you have to compete for a seat with all the pool goers. The ship is way too small and you are always bumping into people, waiting in line or looking for a place to sit. My cabin was not great either and was not well serviced. The hand soap dispenser did not work and even after mentioning to room steward he only replied he had already told his supervisor (seemed it had been that way for a while), he never filled the tissue dispenser, I had to go search for toilet paper several times because he did not change it, and the list goes on. They do not post anywhere where they are and what is around. We passed several islands that I would have loved to know what they were. I asked for an itinerary to know when we would arrive and leave each port and was given the run-around until another staff member showed up with the paper.
Will not be choosing MSC again will stick with bigger ships too and newer ones.
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