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100 MSC Armonia Reviews

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Worst cruise ever! by EyeDoc98

Sail Date: / Traveled As: Singles/Friends

Let’s begin by expressing it is not their fault that Donald Trump cancelled the trips to Cuba but there are unacceptable things that happened in the cruise. First of all, our room was double booked, so we had to change rooms.How is it possible? Your system? Someone didn’t do their job! In addition, our friends couldn’t sleep! Room 7069 sucked! The air conditioner didn’t work, not to mention the plumbling! You had to flush the toilet several times! The 4th of July party sucked as well, no fireworks,just the same performers doing the same crappy routines, you have got to be ashamed of yourselves! We are not coming back ever again! We are world travelers, used to high quality customer service and on this ship noone wants to take responsibility for the bad quality service.J”Only two persons know their job and about quality customer service: Romnick Malagay and Tri,they’re excellent workers.

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Never again! by honeymoonercru

Sail Date: / Traveled As: Couple

This was our honeymoon cruise and we only booked it because we were going to Cuba. No one contacted us about our itinerary change so we finally called and they told us we would not be getting a full refund only 25% Back, but could change to another cruise. We asked about the two other cruises around our dates and they told us that was possible, then they said both were sold out. We had no other option but to go. Also they changed our Cuba itinerary to Key West which was a bummer. You would think they would change a country with another country, not an American port 3 and a half hours away from our original port. Also, when we signed up they said they would give us $100 onboard credit, do not believe this. They do this for you to book with them and then hope you forget about it. The staff were really friendly and nice, the best part about the cruise. 42 of us on board we’re getting rashes and decided to figure out what was going on. The water coming out of our sinks and bathtubs were dirty. Sadly we found this out at the end of our cruise, I had taken 3-4 baths in this dirty water not knowing about it. I would not recommend this cruise line to anyone.

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Great cruise by rmello85

Sail Date: / Traveled As: Couple

We chose this cruise and cruise company solely for the opportunity to go to Cuba. We were switched to Key West instead, which was great but we were very much looking forward to Cuba. I think this cruise should definitely put more effort into live music or music playing throughout the ship because it was lacking. Regardless the ship was comfortable, had plenty of food/bars, and the ports we stopped at were incredible.

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Awesome Caribbean Cruise by YaiMom

Sail Date: / Traveled As: Family (young children)

Everything from the actual ship to the staff to the entertainment and all of the many excursions that were offered was all top notch! I would definitely book again with MSC!

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Get Price Alert

bad cruise experience by macizocruiser

Sail Date: / Traveled As: Couple

needs better shows ,comedy, refurbished boat, have more food variety.

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It was an ok trip. by cassandravelez8

Sail Date: / Traveled As: Couple

It was an ok cruise. Not impressed but not 100 % disappointed. I am very upset about my cabin situation and that makes me not want to cruise with MSC again. I feel that there was almost no where to escape from the heat and what was worse was that no one did anything to make the situation better or fix it. We even requested a fan if they had one. That's how bad it was.

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Terrible by crockeac

Sail Date: / Traveled As: Singles/Friends

The food was terrible, staff miserable, they were overwhelmed and overworked and were very vocal about it

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Good crusie by stephschmidt72

Sail Date: / Traveled As: Family (older children)

We had a great experience with MSC. The Armonia feels a bit outdated and common areas are too small. The pool area was the biggest disappointment and the dining areas did not have enough spaces to sit.

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Great friendly Cruise on MSC Armonia by luvmycruzin

Sail Date: / Traveled As: Couple

The cruise line and crew were so apologetic for what the President did They were great from the cruise line. Captain, Cruise director, dining room staff, entertainment and stateroom staff

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3 Comments

Low Key Caribean Cruise by robynemestel

Sail Date: / Traveled As: Family (young children)

Overall, our experience was very positive on the MSC Armonia. One of the reasons I chose it was that it was very competitively priced, however the trade off was their response to not being able to go to Cuba. Larger, more established cruise lines were able to compensate their passengers much more fairly than the MSC could (or chose to). That said the service, food, and cabins are excellent.

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Decent Cruise to Western Caribbean by Illinois1

Sail Date: / Traveled As: Couple

The cruise ship staff did an excellent job for the curve ball they were handed. We had fun but just don't think the decision to only get a $400 credit per room was fair for not going to the main trip destination. It especially wasn't fair for people that booked suites and spent $4000+.

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6 Comments

It was just okay. by ehk

Sail Date: / Traveled As: Large Group

The service at the restaurant was terrible. The entertainment was great. Overall the experience wasn't what we expected.

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Overall Great Trip/Cruise by maximisacd

Sail Date: / Traveled As: Couple

Overall, we enjoyed the Armonia staff and food. Very well organized. Website is poor and gives misinformation as do the customer service people we called. Only need one excursion in Cuba to get off the boat. After that you could follow a tour guide and do the old city yourself.

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Terrible Internet Services by slin20042000

Sail Date: / Traveled As: Couple

Havana is a great city. All interested places are in walking distance. Don't order Historical Architectures tour and Vintage cars tour. You can walk by yourself around those historical city site. Vintage cars are everywhere. You pay less and get better ride on shore by yourself.

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Extremely disappointed by dixiedi51

Sail Date: / Traveled As: Couple

I would definitely not cruise with MSC again. Poor steward service, food not every good, and balcony stateroom very small. Had two small pools and one was always closed. I was suppose to get a $100 on board credit. I did not receive it. Only thing was I enjoyed going to Cuba. Glad while we could still go there.

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MSC Cuba cruise: very good port itinerary, disappointing execution. by lutzgelfman

Sail Date: / Traveled As: Couple

As mentioned on other sites (Cruise Critic, Trip Advisor, etc.), nobody seems to be taking this cruise for a "grand cruise experience"- let's be real- It's the itinerary. In that regard, it measures up. And let's be honest, with these ports of call, especially if you're travelling with friends, even a mediocre cruise experience can still be a good , memorable adventure.

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BEWARE!! Massive scam!! by daniellefarideh

Sail Date: / Traveled As: Couple

Pick literally any other cruiseline! Awful service and terrible experience!!

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4 Comments

Great cruise with MSC by DariaL

Sail Date: / Traveled As: Couple

In overall I'm very happy about my cruise. Price was very good and I revived great service. Ship was clean, food delicious and plenty of things to do on board. However there was few things I didn't like: A lot of activities like "free hairdresser consultation" are just about selling you stuff. It was really annoying. I was very unhappy about my excursion to Xcaret Eco park, in your offer you say it takes about 45 minutes to get there when in fact it was almost 2 hours. I didn't have enough time to enjoy. If I know before that it will take so long to get there I would chose different excursion. Shows could be better. More interaction with guests. Despite of this 3 points above I would take this cruise again.

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Havana! by ghicks897

Sail Date: / Traveled As: Couple

We enjoyed this cruise a lot and plan to do it again.

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Great Itinerary, Ship Could Be Better by rshaffer64

Sail Date: / Traveled As: Couple

Overall we had a great itinerary, but the ship could have been better, and I recommend buying your excursions from MSC not American Airlines. You can buy them at a discount from the carrier if you buy them earlier

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