A total nightmare!!!!!!!!!!!!!!!!!!!!

MSC Armonia Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 4

Overall rating:

1 out of 5
Verified Review
MSC Armonia

7 Night Western Caribbean (Miami Roundtrip)

Sail date: January 13, 2020

Ship: MSC Armonia

Cabin type: Oceanview

Cabin number: 9264

Traveled as: Couple

Reviewed: 2 months ago

Review summary

I and a few other people were not allowed to get on the cruise ship. Although it was 4:45pm, the ship was scheduled to leave at 6pm, we were told it was too late to embark. We were then told that we had the option of meeting the cruise ship in Falmouth, Jamaica which we agreed to. However when we arrived at the terminal in Falmouth, we were told that the cruise was cancelled. I spoke to an MSC agent in Jamaica who was not helpful; we were stranded in Jamaica. There was no sort of communication, I did not receive a courtesy email or phone call from the cruise line. We had to return home. So much for a vacation!!!

Embarkation

1 out of 5
My embarkation experience was horrible/terrible. We were not allowed to embark.

Ship experiences

Food and Dining

1 out of 5
We did not have a ship experience.

Onboard Activities

1 out of 5
N/A

Entertainment

We weren't on the cruise ship.

Children's Programs

We weren't on the cruise ship

Service and Staff

1 out of 5
N/A - can't say, we weren't on the ship

Ship Quality

1 out of 5
N/A - can't say, we weren't on the ship

Cabin / Stateroom

1 out of 5
N/A - can't say, we weren't on the ship

Ports of call

Miami, Florida Did not visit port

Port of embarkation.

Falmouth, Jamaica

1 out of 5
No, cruise was cancelled!!!

Disembarkation

1 out of 5
N/A - DIDN'T EVEN EMBARK ON THE SHIP!!!!
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