Bas customer service

Item: MSC Armonia
Rating: 3.8
Author: jerryli46

MSC Armonia Cruise Review to Caribbean - Western

jerryli46

Contributor Level: Purser

Cruises: 4-6 cruises

Reviews: 2

Helpful Votes: 22

Overall rating:

3.8 out of 5

Verified Review

7 Night Western Caribbean (Miami Roundtrip)

Sail date: January 13, 2020

Ship: MSC Armonia

Cabin type: Oceanview

Cabin number: 8080

Traveled as: Couple

Reviewed: 4 years ago

Review summary

The customer service is very bad, they charge 180 dollars for a few pills for tooth pain. This absolute acceptable. They are so rude and don't care what happen for their guest.

Embarkation

2 out of 5

Ship experiences

Food and Dining

2 out of 5

Food is too hard to chow.

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Miami, Florida

4 out of 5

George Town, Grand Cayman

5 out of 5

Costa Maya (Mahahual), Mexico

5 out of 5

Ocean Cay MSC Marine Reserve, Bahamas

5 out of 5

Disembarkation

1 out of 5

1 Comment

cruisereckoning 4 years ago

So sorry for your disappointment, maybe try a different cruise line for your next cruise.

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Other reviews of this sailing

Fantastic ship and crew!

Sub-par Cruise

A total nightmare!!!!!!!!!!!!!!!!!!!!