Worse cruise I've ever been on!
MSC Armonia Cruise Review to Caribbean - Western
Review summaryWorse experience we have had cruising, out of around 10 cruises. This seemed to be a 'shake-down' cruise, with inexperienced staff, and poor maintenance. Only $100 dollars rebate PER CABIN as given for missing Mexico, which meant we were at sea from Monday evening to Wednesday morning. We had to wear coats in the cabin for the first 3 days and have 2 douvets on the bed as it was so cold due to the uncontrollable a/c. Customer Service desk was overwhelmed with complaints, and I waited there 45 minutes to check my final account.
Food and Dining
Ice Cream Bar
No free ice cream at the buffet, only with meals in the restaurant. What penny-pinching!
La Pergola Restaurant
Dinner had two fixed settings only, no own-time dining which we prefer. Dinner organisation was ok, but breakfast was a shambles, with wrong orders, food delivered out of sequence, toast like leather, eggs going hard due to waiting,
Only poker against the house, not against other players. This means the odds are bad so I did not play. Same with the blackjack, but that is normal.
Service and Staff
Cabin / Stateroom
Ports of call
Ocho Rios, Jamaica Did not visit port
Costa Maya (Mahahual), Mexico Did not visit port