A three star experience

Item: MSC Armonia
Rating: 3.4
Author: rpvano

MSC Armonia Cruise Review to Caribbean - Western

rpvano

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 90

Overall rating:

3.4 out of 5

Verified Review

7 Night Western Caribbean (Miami Roundtrip)

Sail date: January 27, 2020

Ship: MSC Armonia

Cabin type: Oceanview

Cabin number: 8212

Traveled as: Couple

Reviewed: 4 years ago

Review summary

A three star experience. This was our first and probably last cruise on MSC.

Embarkation

5 out of 5

First time on MSC and dissappointed

Ship experiences

Food and Dining

2 out of 5

Dinner in the main dining room was the shining star with a very nice selection of food items offered for the evening meal. Our waiter was awesome. The breakfast and lunch food selections in the main dining room were also very good. The service however, during breakfast and lunch, was very slow and the wait staff was unfriendly and at times very rude. The buffet was a big disappointment with limited food item selections. The buns for burgers were very dry and some hot food items were cold. The juice dispensing machine was often out of concentrate and only dispensed water. The drink of the day was supposed to be available at all bars but on two separate days the pool bars weren’t offering the drink of the day. In fact the bartenders didn’t even know what the drink of the day was. A couple of the poolside bar tenders were very slow and rude.

Onboard Activities

5 out of 5

Entertainment

2 out of 5

The music through out the ship was great but the stage shows were a big let down. They were basically the same type of show every night with different costumes and stage sets.

Service and Staff

3 out of 5

Over all the service was very good. Some gave better service than others. The best service was given by our waiter for dinner in the main dining room. He was exceptional!!

Ship Quality

5 out of 5

There was a sewage odor for the entire trip that was strongest near the back of the ship

Cabin / Stateroom

5 out of 5

The cabin was relatively clean except for the glass shelves in the bathroom that were very dirty. The shower is so small the curtain sticks to you as you’re showering. The toilet seat needs to be replaced.