Crown Princess Cruise Reviews - Reviews

Unfortunately, there were a lot of problems with the ship from engine failure which caused the ship to limp at half speed and had several port changes as a result which was disappointing. Also, there were plumbing problems. It was a very old crowd. There was not a lot to do on the ship and with the cold weather, couldn't use the pool or lay out on deck plus most of the on-deck activities were down or not useable due to the weather. Overall, it was ok. I wouldn't do an Alaska cruise again for another 10 or 15 years since I prefer the sun and beach plus the newer ships are a lot nicer. The cruise industry should build ships specifically for cold weather tours instead of using a ship designed for hot weather in cold weather environments.

The ship was not ready for sailing but Princess sailed anyway

We received an email 8 days before departure that the ship had major mechanical problems and could only go half speed. This changed everything. Long times at sea and very short time in ports. When we got to our room there was a notice that we would not go Juneau or Icy Strait. They gave us $100 and 20% FCC. Alaska is beautiful. Avoid the Crown!

Very disappointed and hurt after itinerary was changed 5 times before and after we were onboard. Also our best excursions were either changed or canceled altogether. Did not port at Juaneau one of the most important port. Only ported at two out of the four originally set. A lot of mine to stay on ship and eat. We could have done that at a hotel. My lifetime dream of an Alaskan cruise turned into a nightmare!! Never again Princess cruises!!!!

Our cruise on the Crown Princess was just phenomenal and the staff was excellent!

Pluses: Quiet and very nice fellow travelers. Excellent connectivity tech with the Medallion. Nice ports of call. Comfortable ship--decent size--not too small or too big. Very comfortable and quiet mini suite with the exception of the mattress. Satisfactory onboard activities ( the usual you find on most cruise ships). Generally friendly and capable staff. Satisfactory food but we rate it below some of the other cruise lines but this is a matter of personal taste. Great embarkation and debarkation process. Minuses: General level of communication from the Officer staff--Captain, Cruise Director, Maitre D, much lower ( muted) than the competition. This may be intentional but we missed the 'energy" one typically finds from many of these individuals. The food choices could have been better but we recognize that this is a First-world "problem". The party scene ( discos, deck part etc) was very low energy. The angry Head waiter, Emil, was an issue and the Captain should seriously investigate this individual's conduct since I otherwise can see some very irate passengers creating legal issues for Princess.

Nice ship. Love Club Class Dining. Food in DaVinci dining room was the Best we have had in a long time on a cruise ship.

A+, also, our travel agent, Kevin Davis, was helpful and cooperative.

This was our first cruise on Princess and probably will be our last.

We had so many other people sitting around us that felt like we did. This was our first Princess and our last Princess cruise.

Not quite the experience that we expected, but still enjoyed the cruise. The stops at Bruges and Bilbao were particularly good.

Princess does their best to provide 5 star service. My only problem was with the internet, partly due to Hotmail trying to text me a code while I am at sea...so I could get on the internet but not Hotmail. Gmail worked fine. Facebook worked too. You know the Internet service is slow when even the comedian puts it into his act for laughs. Granted, we were at sea for over a week so we had to rely on Satellites from sea... a bit tedious. However, everything else was pleasant and well organized.

We booked the cruise because of the itinerary. We do not and did not like the large ship. We prefer smaller ships +/- 1000. Princess overcharges for excursions and nickel and dimes you to death with incidentals. We will never book a Princess - or any Carnival owned cruise - again.

Prior research and planning paid off handsomely. Also take advantage of shipboard previews the previous evening if possible to get the most out of your tours.

We will NOT go on a Crown Princess again. What a shame. Problems w/Blarney Castle. As advertised long lines may be expected but line was over 2.5 hrs to get to castle entrance. Therefore, we did not get to see castle. False advertising. We should be refunded our excursion fee.

Our only issue & this is a major issue. We paid for the transfer from the airport to the hotel. We booked a pre-cruise 3 days in London before boarding the ship. We arrived at 5:30 am and there was no one to collect us. It took 3 hours and the help of a Princess Rep, who was there to collect passengers for another cruise, to get us a car to get to the hotel. This was 3 hours of London time that was lost. It was no way to start a vacation.

See previous comments at each port and evaluations of staff and services. Outstanding vacation!

Best cruise and port cities!!! Full days touring so not able to spend evenings seeing entertainment. Also missed our early dining several times due to tours coming in very late to ship.

This cruise was well worth the investment. We went to several new locations.

Disappointed compared to previous. Still had fun and relaxed. We had perfect weather and calm seas. Want to try a different cruiseline next time (this was our third cruise, all on Princess)