The cruise staff was amazing. The crusts elf was awful. Our itinerary was changed 5 times. Our excursions were canceled. I didn’t pay that kind of money to stay on ship and play board games. Major ports were also cancelled. Very disappointing!!!

Crown Princess Cruise Review to Alaska - Inside Passage

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 24

Overall rating:

3.5 out of 5
Verified Review
Crown Princess

7 Night Inside Passage With Glacier Bay National Park (Seattle Roundtrip)

Sail date: May 07, 2022

Ship: Crown Princess

Cabin type: Balcony

Cabin number: R310

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Very disappointed and hurt after itinerary was changed 5 times before and after we were onboard. Also our best excursions were either changed or canceled altogether. Did not port at Juaneau one of the most important port. Only ported at two out of the four originally set. A lot of mine to stay on ship and eat. We could have done that at a hotel. My lifetime dream of an Alaskan cruise turned into a nightmare!! Never again Princess cruises!!!!

Embarkation

4 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5
Very well kept!

Ship tip

Make sure your itinerary will not change or ports and excursions cancelled

Ports of call

Seattle, Washington

3 out of 5

Juneau, Alaska

1 out of 5
Was cancelled after we got on ship. Did not even stop at this port!!

Skagway, Alaska

3 out of 5
Our excursion was changed. Again very disappointed!!

Cruise Glacier Bay

5 out of 5
It was beautiful. Did not have a choice to leave ship

Icy Strait Point (Hoonah), Alaska

1 out of 5
Was added then cancelled after we got on ship. Very disappointed!

Victoria, British Columbia

1 out of 5
Excursion was cancelled here as well. Very disappointed!!

Disembarkation

4 out of 5
Was this review helpful? 24

8 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise with us.

Muffykins123    2 years ago

I am so sorry that you had that experience. We sailed on Ruby Princess on April 30th through May 10th out of San Francisco to Alaska. The weather was cold but expected & yes Victoria was a short port. But our trip was wonderful.

tamkcomsncom    2 years ago

We had to cancel that with a heavy heart, but now we are sorry for the passengers on the ship and happy that we didn’t have to go through all of that.

Gwbigdog    2 years ago

Thanks for sharing

golfermike    2 years ago

You didn't say why all the changes. Thanks for the review.

Rc45cruise    2 years ago

all those ship need maintenance falling apart is a mess

AuntPinkie    2 years ago

Sorry this cruise didn’t meet your expectations. I think you might try another Alaskan cruise later in the Summer. Appreciate your feedback.

javawoody    2 years ago

Appreciate the review

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