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Crown was a major disappointment, go to Alaska, just not this broken ship!

Crown Princess Cruise Review to Alaska - Inside Passage

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 23

Overall rating:

2.9 out of 5
Verified Review
Crown Princess

7 Night Inside Passage With Glacier Bay National Park (Seattle Roundtrip)

Sail date: May 07, 2022

Ship: Crown Princess

Cabin type: Balcony

Cabin number: B326

Traveled as: Couple

Reviewed: 2 years ago

Review summary

We received an email 8 days before departure that the ship had major mechanical problems and could only go half speed. This changed everything. Long times at sea and very short time in ports. When we got to our room there was a notice that we would not go Juneau or Icy Strait. They gave us $100 and 20% FCC. Alaska is beautiful. Avoid the Crown!

Embarkation

3 out of 5
No "group" boarding, just a line.

Ship experiences

Food and Dining

3 out of 5
I enjoyed the food.

Onboard Activities

3 out of 5
No comment.

Entertainment

3 out of 5
Enjoyed the Disco show.

Service and Staff

5 out of 5
Perfect!

Ship Quality

3 out of 5
The staff was cleaning constantly, wiping handrails, etc.

Cabin / Stateroom

3 out of 5
The cabin was nice.

Ship tip

Get another ship! Going a half speed messed up everything.

Thumbs up

Ports of call

Juneau, Alaska

1 out of 5
Due to broken ship, Juneau was cancelled.
Thumbs Up

Skagway, Alaska

1 out of 5
Due broken ship, train ride was short and did not go to White Pass or Yukon, we did get a partial refund. Most excursions were cancelled due to short time in port.
Thumbs Up

Cruise Glacier Bay

5 out of 5
Amazing! We had clear blue skies. Best part of the trip.
Thumbs Up

Icy Strait Point (Hoonah), Alaska

1 out of 5
Due to broken ship this port was cancelled.
Thumbs Up

Victoria, British Columbia

1 out of 5
Due to broken ship, it was 9:30 PM when we got off the ship. We had about one hour to walk around downtown in the dark.
Thumbs Up

Disembarkation

3 out of 5
Well organized.
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Other reviews of this sailing

Total disaster
Pros and Cons
The cruise staff was amazing. The crusts elf was awful. Our itinerary was changed 5 times. Our excursions were canceled. I didn’t pay that kind of money to stay on ship and play board games. Major ports were also cancelled. Very disappointing!!!