A good trip, but with some rough edges.

Crown Princess Cruise Review to Transatlantic

Cruises: 7+ cruises
Reviews: 5
Helpful Votes: 114

Overall rating:

4.1 out of 5
Verified Review
Crown Princess

16 Night Western Europe Passage (London To Ft. Lauderdale)

Sail date: September 22, 2019

Ship: Crown Princess

Cabin type: Suite

Cabin number: D118

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Not quite the experience that we expected, but still enjoyed the cruise. The stops at Bruges and Bilbao were particularly good.

Embarkation

5 out of 5
The Medallion made embarkation very fast.

Ship experiences

Food and Dining

4 out of 5
Food in the main dining room was good. Sabatini's was excellent. The Crown Room was not at all worth the additional charge.

Onboard Activities

3 out of 5
There were plenty of activities, but not tailored towards the passenger demographics. The films shown were for adolescents, but the vast majority of passengers were 70+. Many of the activities were also for a younger crowd. The fitness center was never crowded and seemed to have plenty of exercise machines for the most part, but could have used more cycles.

Entertainment

4 out of 5
It was nice to have some good visiting performers on a ship. Too many ships seem to rely on their ensembles almost exclusively. The comedians were quite funny. The mentalist put on a good show. The Enrichment lecturer was quite interesting. I would have liked to see additional lecturers for this cross-Atlantic trip. On a previous trip we took, there were three Enrichment series.

Service and Staff

4 out of 5
Our room steward was excellent. The waiters were generally quite good. There was a bit of a disinterested and occasionally hostile attitude from some of the staff.

Ship Quality

4 out of 5
In general, the ship design is good, but Princess ships tend to have bottlenecks in their design. The ship was clean, but some areas seemed a bit worn.

Cabin / Stateroom

4 out of 5
"Mini-Suites" are barely bigger than regular cabins. We did appreciate the little bit of extra room. Having a larger shower (tub with shower) was definitely a benefit.

Ports of call

Southampton (London), England

4 out of 5
Having never been to Southampton, we enjoyed arriving a day early and walking about the city.

Zeebrugge (Bruges), Belgium

5 out of 5
Very enjoyable stop. A great, unique city to visit. We visited on our own.

Portland (Weymouth), England, Uk Did not visit port

Ship bypassed due to wind and weather

Le Verdon-Sur-Mer (Bordeaux), France

4 out of 5
We took the ship excursion bus to the city of Bordeaux. It is a 2 hour trip each way. Having never been there, we enjoyed our walkabout, but don't feel the need to return. There was an ugly incident with the local guide who lost her temper at a guest who did not pick up a map on the bus.

Bilbao, Spain

5 out of 5
The museum itself was amazing and worth the trip. Some of the collections were interesting, but not up to the level of other major modern art museums. The Old Town section was vibrant. We took the shuttle into town. Word of warning- the shuttle line gets very long in the early afternoon.

Lisbon, Portugal

4 out of 5
We toured Lisbon on our own as we have been there a couple of times before. The trip to Castelo de S. Jorge was well worth the hike- interesting to see and a great overlook of the city. The sidewalks and building mosaics are something you don't see anywhere else.

Ponta Delgada, Azores Did not visit port

Ft. Lauderdale (Port Everglades), Florida

4 out of 5
Much prefer the Fort Lauderdale port to Miami.

Disembarkation

4 out of 5
Not the fault of Princess, but the Immigration lines were outrageous. Although we applied for Global Entry renewal months ago, our renewal had not been approved yet. Didn't really matter as the Global Entry line also backed up. Don't waste time and on the Princess transfers. We waited almost 40 minutes for the transfer. The taxi and Uber waits were much shorter.
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