Costa Luminosa

2.9 out of 5

Overview

Costa Luminosa is a large ship, carrying 2260 passengers and 1050 crew, and sails from Venice, Italy and Melbourne, Australia.

Sails from: Trieste, Italy, Venice, Italy, Singapore

Cruises to: Europe - Eastern Mediterranean, Worldwide, Asia & Indian Ocean

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Contributor Level: Purser
3 out of 5

Disappointing Medditerran Cruise

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Sail Date: / Traveled As: Couple
I have been in several cruises: Royal Carribean, NCL, Celebrity, Carnival. This was our 1st European cruise. Overall, we were quite disappointed as the visits to most of the port of calls were short, the excursions catered to people who didn't have mobility problems. It would have been nice to have excursions with little physical activities to accomodate all guests. As an African American couple, we felt disrespected quite often. For example, we walked in one of the shops and the clerks continued to follow me around. I am quite blessed to have the resources to pay for this cruise and I was well able to buy anything in any of the shops. Costa could benefit from cultural diversity training. I do not plan on cruising with Costa in the future and would not recommend this cruise line.

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Contributor Level: Purser
4 out of 5

Great ports of call, but sub par cruise experience

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Sail Date: / Traveled As: Family (older children)
Very disappointed over all. I had high hopes for delicious Italian meals on board, but unfortunately, the food was mediocre at best. That's about a positive a statement I can give. With exception for room stewards, ship Staff treats guests like they're a nuisance. Very discourteous and slow to react to customer basic needs. I sincerely hope that not all Costa ships are like this one, because if they are then it will be my last and will let everyone I know about it. I doubt Costa management cares at all what I or any of their passengers think.

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Contributor Level: Deck Hand
4 out of 5

Great Costa Cruise

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Sail Date: / Traveled As: Family (older children)

I loved the evening dining and the activities. The cruises would have been better if we could have spent more time in the port cities. The hospitality desk did their best to help us know how to get around at the destinations, but they had never been there themselves and knew only what they could pull off the internet. It would be great if the staff had first hand knowledge of the destinations. None of the staff did except the cruise director.

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Contributor Level: Deck Hand
2 out of 5

Costa Cruise lines - they just don't get it.

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Sail Date: / Traveled As: Family (older children)

Nice ship, great ports.  Horrible service.  Costa is far below other major cruise lines.  This is by far the stingyest cruise line when it comes to, well..., everything.   Stingy with the food.  Poor selection and very limited hours to eat.   For example, the dinner buffet only runs from 7:30 to 9:00.  That's a ridiculous hour and a half to eat, of which you'll spend half the time line, 15 minutes trying to find a table, and just a few minutes to eat.  There aren't nearly enough tables to accomodate the passengers.  Coffee is only offered 2 hours a day 7am to 9am.  Then it's piss warm water the rest of the day.  The ice machines were not working most of the time.  Non-Europeans will have to pay for water in the dining room.   There is NO FREE FOOD after 9pm on this ship.   Ports were nice, but shamefully short.  The ships docs from were only 4 and 5 hours, docking at 7 or 8 am.  You know what's open at 7am in a port city?  Nothing.  The ship went to great lengths to make sure they fed you as little as possible and gave you as little for your money as they could.  NOT the cruise for those that enjoy food as one of the best parts of cruising.  Entertainment limited, service was meager.  A somber, unfriendly crew that is unhelpful.   Forget about Costa.  They just don't get why people cruise.   They take your money, have THE WORST port docking times, that convienently make you miss one or two meals since their food service hours are so limited.     NEVER AGAIN with Costa.  Not even an option as a cruise line.  Write them off.  

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Contributor Level: Purser
1 out of 5

NOT COMPARABLE WITH 6 YEARS AGO

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Sail Date: / Traveled As: Family (young children)

1-You will not be told that NOTHING IS FREE AFTER PAYING YOUR TICKET.

pay for juice  , milk for you or your children , ice cream , hamburger , hotdogs ...etc.

Even room service is for 5 $ a person and very limited options.

you will loose the fun of a typical cruse

 

2- unhappy employees , their tips already will be collected by the ship at the end whether they will be nice to you or not . God knows whether they will be given any of it or " included in their salary "

 3- Quality of food was not good , and the same menu every day .

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Was this review helpful? 10
  • Price: $

  • Size: L

  • Total Passengers: 2260

  • Total Crew: 1050

  • Crew to Passenger Ratio: 2.15

  • Built: Apr 2009

  • Number of Decks: 11

  • Total Cabins: 1130

  • Cabin Categories: 13

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Costa Luminosa Cruises and Itineraries

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Costa Luminosa has 1130 cabins and 13 cabin categories.

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cnewton157
Contributor Level: Purser
Jun 18, 2016

If you're an English speaker, just go in with an expectation that there might be a slight language barrier and a different type of service in some situations. It'll help if you've sailed a US flagged boat before.

alizabethramos
Contributor Level: Third Mate
Nov 14, 2014

if internet access is important be careful!! The wifi charges were extremely expensive but the internet service was VERY slow! Not worth the price at all! And the support when I had problems was non-existent! Try an internet cafe at port!

tgladen26
Contributor Level: Purser
Aug 17, 2017

Get a cabin with a balcony.

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