Costa neoRiviera

3.1 out of 5

Overview

Costa neoRiviera is a large ship, carrying 1600 passengers and crew, and sails from Dubai, U.A.E. and Savona (Genoa), Italy.

Sails from: Port Louis, Mauritius, Marseille (Provence), France, Reunion

Cruises to: Asia & Indian Ocean, Europe - Eastern Mediterranean, Caribbean, Europe

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2 out of 5

My experience with costa by placidourbano

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Sail Date: / Traveled As: Couple

Not competitive as to the most other ships. No coffee. 

Somtimes room. Some unfriendly staff ESPECUALLY

FRONT DESK REGISTRATION.  NEEDS MORE ENGLISH

TRANSLATIONS. BUFFET TABLE TOO SMALL

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3 out of 5

Not a bad 1st Cruise by SometimeCruisin

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Sail Date: / Traveled As: Couple

This was my first cruise, so I have only my experience and the reports of others to go off from. 

 

The staff was friendly, though most assumed we spoke Spanish, and we needed to gently correct them often. Thankfully our waiter and room-keeper figured it out quickly, and spoke English to us when they interacted with us. They were kind, really all the staff seemed kind, even when struggling with English.

 

The food in the shared meal times was mediocre. Certainly edible most of the time, but nothing made me say "wow" or "Yum!" or "that was delicious!". There wasn't much variety day-to-day, and several dishes called by different names were actually the same as other dishes, especially the soups. Perhaps the exclusive additional-fee dinners were better, but we couldn't afford to buy them. We couldn't put our finger on why we didn't care for the food, but we think it might be that the food just didn't seem prepared fresh with fresh ingredients. 

 

Yes, it's true, you can't bring alcohol or some foods on board. We were allowed to bring water and crackers and fruit, but the alcohol they "confiscate" and give back to you at the end of the trip. If you manage to get wine past the x-ray machines, as we met one guest who did, the staff won't have corkscrews to open it. Lunch leftovers were apparently forbidden, they made us leave the ship to throw it away. Yes, at every stop we had to pass ourselves and our baggage through one, often two x-ray machines every time we got on board, (this is where they confiscate the alcohol and record who it belongs to). Though at the end of our trip in Athens they didn't seem to care much, just waved everyone through.

 

The entertainment left much to be desired. Nothing sounded interesting or good, or in some other language. The one time we did see entertainment, it was very weak, but at least we stuck through it to say we saw one.

 

Not surprisingly most everything was expensive, or an added price. One surprise we didn't like was the mandatory 10 euro per person per night tip automatically added every day to our account. We didn't know that was coming, and that really soured our experience. We only found out by accident, and it turned our gratitude into bitterness. There's no heart in a mandatory fee, and since we weren't aware of it, it felt like a sucker punch. We're on our honeymoon on a tight budget, and they secretly add this expensive fee? That sucked. We found out a few days in by accident, but at the end of the trip during a disembarkation meeting in English, the Staff member told us that it had been added to our accounts (only when someone asked about gratuities of course), and based upon the looks of the other English speaking guests, they didn't know it was coming either. Bad form Costa. Maybe it's common, I don't know, but it wasn't a fun way to find out.

 

The bed was okay, not too hard or soft nor scratchy, but as a honeymooning couple, we didn't like the fact that the twin or queen-sized bed was made up of two single mattresses. Left an uncomfortable seam right down the middle of the bed. We needed to tell the front desk when we needed sheets changed, otherwise they don't change them.

 

Lest I be totally negative and neglect the good that was truly there, there were good things we liked. The ship and facilities were always clean and well kept. The staff was kind. The places we visited were good. The Daily update on places, weather, sea weather, excursions were helpful. The international breakfast option was nice to have. The lounge areas looked good for those who wanted to use it, and the pianist/cover artist was pretty good. The front desk staff thankfully spoke good enough English to help us when we had questions. They were accommodating of my wife's gluten-free needs, though the bread wasn't nearly as good of course.

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3 out of 5

Costa neoRiviera Cruise by bhalverson520

Verified Review
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Sail Date: / Traveled As: Couple

Overall the cruise was good. Food was excellent. Itinerary was good. However there was a lack of entertainment in English.  The safety drill was conducted in several languages but English. 

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2 out of 5

Oriental Charm October 2016 by lynnedavis

Verified Review
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Sail Date: / Traveled As: Large Group

I would definitely recommend the cruise to all, food excellent, service good and value for money excellent.  The only thing I would caution new clients is the English speaking  clients are few, therefore not always geared to the expectations of some people. It did affect the availability of some shore excursions for English speaking clients.  Overall a good cruise!

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5 out of 5

Great Ship! by relabel

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Sail Date: / Traveled As: Couple

We loved smaller size of the ship - easy to get around and to get to know the crew.  The ship was clean and updated.  After taking American cruises, it was refreshing not to have the pushy "upselling" of all the extra products and services.  The spa was beautiful, reasonably priced and not crowded.  We made use of the drink package for 30 euros per day - they made money on us, but it was nice not to worry about it.  The crew was so friendly - loved our room steward, waiter and bartenders.  Even though we ended up not being crazy about our stops in Greece, it was no reflection on the ship.  Our only complaints were cold showers, lack of variety for breakfast foods, and it was hard to catch any announcements in English - the ship mostly had cruisers from Spain, so most of the information was given in Spanish.  But they provided an English speaking hospitality host and we were always able to find him for questions.  Overall, we loved the cruise and would go on a Costa again.

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  • Size: L

  • Total Passengers: 1600

  • Built: Nov 2013

  • Number of Decks: 8

  • Total Cabins: 0

  • Cabin Categories: 9

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Costa neoRiviera Cruises and Itineraries

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relabel says ...
Oct 13, 2016

The bar on the 5th floor outside the dining room is the best! We really enjoyed Jhon and his crew.

placidourbano says ...
Nov 11, 2016

The wait staff on the restaurant on the fifth Floor were fantastic

ncvalenzuela says ...
Oct 25, 2016

Your bar assistant manager Allan is very entertaning and very accomodating . He is the best i the ship.

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