Costa Deliziosa

2.9 out of 5

Overview

Costa Deliziosa is a large ship, carrying 2260 passengers and 1050 crew, and sails from Ft. Lauderdale (Port Everglades), Florida and Venice, Italy.

Sails from: Savona (Genoa), Italy, Venice, Italy, Ft. Lauderdale (Port Everglades), Florida

Cruises to: Europe - Eastern Mediterranean, Caribbean - Western, North America

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Contributor Level: Deck Hand
2 out of 5

You do not get the value for your money

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Sail Date: / Traveled As: Large Group

We overall were very disappointed with this cruise.  Water wasn't provided at dinner unless you have prepaid for it (and I mean, not even tap water).  The tap water access on the 9th floor was even cutoff at 10pm, so you have to order from room service and pay a service fee if you want a cup of TAP WATER.  This cruise advertises themselves as being known for their Italian cuisine which was terrible.  The only food any of our party enjoyed was the desserts.  Food service was promptly cutoff as passengers entered the ship from excursions and was replaced with sandwiches, meat, and cheeses.  We felt nickel and dimed the entire cruise.  There were no towel animals on the bed when we returned from dinner which I thought all cruiselines surprise you with these.  Customer service got rude at times also.  We paid more for this cruise for an interior room than we have ever paid before and were not happy with the overall experience.  The entertainment was not very well thought out either.

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Contributor Level: Deck Hand
1 out of 5

Worst Cruise EVER

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Sail Date: / Traveled As: Couple

After 23 previous cruises, on 5 other Cruise Lines, this Cruise Line is worse than anything I could ever imagine. The food was mostly bad, but did match the service everywhere on the ship! There is vertically no entertainment. Not even movies, except 4 of the 6 straight days at sea when there was no television, then they ran the same movies 24 hours a day. 

Other than the bad food, nothing else is include on this ship. You are charged everything else. 

I will not do Costa again at any price....

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Contributor Level: Deck Hand
3 out of 5

Costa has fallen

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Sail Date: / Traveled As: Couple

Staff was great. Turned off by restaurant and bar packages. Statement drapes torn and had holes, shabby. Big screen on deck was used for ads. No menus until dinner. Normal place for menus outside main restaurant was used for ads for other restaurants you have to pay for. Dinner menu varied every nite but menu did not reflect actual dish. Crepes were thick and served in a soup bowl covered with cheese sauce. The chef cannot make gnocchi . Spanakopita was a spinach pop-tart. Shore time at some ports was 6 hours. Crew was not happy with Costa. Lost one crew member in the middle of the Atlantic .

Surprised

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Was this review helpful? 5
Contributor Level: Deck Hand
5 out of 5

Best spa on the seas

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Sail Date: / Traveled As: Couple

The Costa Deliziosa has the best spa of any cruise ship we have been on.  The cost for the 10 day cruise was only $114 person if you booked it pre-cruise.  When we got onboard they made us a better offer -- $170 for the 10 day use of the spa with a treatment included, I chose the facial, my husband the 60 minute massage.  The treatments were so good we had several other while on ship.  Another offer was a "Relaxing Night" it included a full body exfoliation, body & hair mask, body and hair moisturizer, a tea room experience and they gave a gift of a jar of scrub and pad.  All this for $39 and on top of that, if you booked a treatment they took the $39 off of the treatment fee.  The relaxing night lasted 2 hours and was terrific.

The rest of the cruise was good, as you would expect of a newer ship.

 

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Contributor Level: Purser
1 out of 5

Worst Vacation Ever a nightmare - We want our 10 Days Back! No Magic Here

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Sail Date: / Traveled As: Couple

We are speechless on how awful this trip was. We had traveled with Costa in the past, that experience was amazing like a dream. This was the worst we have ever experienced. The cruise line in the past was like being on a dream vacation. Now not at all. You must pay for everything of any quality, the food was without a doubt the most inedible and disgusting foods ever. I overheard many other guests make similar comments. I even spoke with many crew members who said they would no longer work with them after their current contract expired.We had a running joke each night, we would order several things from each course hoping we would at least get something edible, or even get it at all, The waiter we had for the first night was the worst possible waiter. He even insulted me personally. They even charge for ice cream now, how sad. Breakfast each morning was exactly the same, no change - no special foods. Lunch and dinner buffet was almost exactly the same each day, little change.I can't say enough about how miserable the trip turned out to be, I was at the hospitality desk each night. I cried everyday about how miserable we were. If we could have gotten off and stopped the trip, we would have. I even spoke to the hotel director, who in my opinion barely listened and when he did gave many empty excuses as to why things were the way they were. The food,, service, amenities, and entertainment were awful. This line went from luxury to 8 Days Inn. My opinion, and the opinion of a few other guests we spoke with is this was all due to the company trying to recoup their losses from the Concordia disaster. The majority of the crew below management barely smiles and seemed very unhappy to be there unlike past cruises we have experienced.

It's like finding out there is no Santa Claus any longer, we are devastated over this trip. For the first time I could not wait to leave and get back home. We have never had this kind of experience in the past and traveled many times on several other lines. We used to hold Costa with the highest regard, and truly felt until now they were a true luxury cruise line. We have traveled with , Norwegian, Royal Caribbean, Celebrity, and Carnival. A total refund for this trip would be in order, we have never been so unhappy and miserable in our lives.

I have attached 3 photos of food - they speak for themselves.

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  • Price: $

  • Size: L

  • Total Passengers: 2260

  • Total Crew: 1050

  • Crew to Passenger Ratio: 2.15

  • Built: Feb 2010

  • Number of Decks: 11

  • Total Cabins: 1130

  • Cabin Categories: 13

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Costa Deliziosa Cruises and Itineraries

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brfrisoli
Contributor Level: Purser
Sep 04, 2016

simply go and have fun, be confident it is a success

ClaesL
Contributor Level: Deck Hand
Jul 25, 2017

Be nice and polite towards the staff and you get the same back

Mirek4591433
Contributor Level: Deck Hand
Jun 27, 2017

Enjoy free atmosphere...

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