Costa Deliziosa

3.2 out of 5

Overview

Costa Deliziosa is a large ship, carrying 2260 passengers and 1050 crew, and sails from Ft. Lauderdale (Port Everglades), Florida and Venice, Italy.

Sails from: Savona (Genoa), Italy, Venice, Italy, Marseille (Provence), France

Cruises to: Europe - Eastern Mediterranean, Caribbean - Western, Scandinavia

Cruises on Costa Deliziosa

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4.2 out of 5

If this was our first cruise, we would never go again. by annsebay2006

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Sail Date: / Traveled As: Couple
If this was our first cruise, we would never go on another. Buffets were the best part of the cruise and these were lousy. Hospital was a terrible experience. Should have meds in different languages. Our meds came with no instructions. We were taking one by mouth that was suppose to be dissolved in water which we found out from another patient. Dr has no bedside manners.

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2.4 out of 5

Costa Deliziosa Jan 13 2018 10 day Caribbean Cruise by Mishelle

Verified Review
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Sail Date: / Traveled As: Couple
We had many customer service issues. None of which should have happened. The great banana hunt! I was getting leg cramps and repeatedly asked buffet, room service and customer service for bananas. They all said they didn’t have bananas. Really? After another agonizing talk with customer service, we got two bananas. Low and behold, on fourth day, buffet had large bowls of bananas! And they were gone at 09:40 – both the bowls and bananas! Three days later, we received 2 more! Desperate times call for desperate measures! I Started each morning with banana coladas (double the bananas NOT the liquor!) The Diario di Bordo. Comes late evenings for next day. Found out what time excursions are at that time. A bit concerning to me as there is no coffee available on board ship before 07:00. Had to call customer service as soon as I realized this and insist on 06:00 coffee service for following morning! Very upsetting to me as I did not expect the timing issue or the reluctance of customer service to help me. I did manage to get this done after raising my voice and insisting. Totally not necessary for them to allow the issue to escalate like that. We later spoke with Ciara during “hospitality time” and she told us that the room service time adjusts depending on ship’s arrival time in port. So if reaching port at 08:00, then room service is available at 07:00. If ship arriving at 07:00 then room service available at 06:00. If arriving at 06:00 then room service at 05:00. HOWEVER, we attempted to get 0600 coffee room service the morning we arrived in Roatan ( 07:00 arrival time). Room service DID NOT deliver until 06:50. Also, we always ordered 2 coffees, 1 hot milk, 2 hot coco packages, 1 OJ and sometimes croissants each morning. They had 9 mornings to get this right and they never did. So my conclusion is that this department is not customer oriented and needs a robust overhaul! (btw, we continued to tip the delivery person each morning in spite of this)

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  • Price: $

  • Size: L

  • Total Passengers: 2260

  • Total Crew: 1050

  • Crew to Passenger Ratio: 2.15

  • Built: Feb 2010

  • Number of Decks: 11

  • Total Cabins: 1130

  • Cabin Categories: 13

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Costa Deliziosa Cruises and Itineraries

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Explore Cabins

Costa Deliziosa has 1130 cabins and 13 cabin categories.

What's on board?

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brfrisoli says ...
Sep 04, 2016

simply go and have fun, be confident it is a success

annsebay2006 says ...
Feb 08, 2018

Very few of the crew speak English so there is a language barrier. Food was lousy at buffet. If you want anything other than water, be sure to purchase a beverage package. Be sure to take out insurance. The hospital is just awful and sure you will need to go back several times. I was at the hospital prior to 11am which is their closing. Because I had to wait for the doctor which brought me 20 min past 11:00, when I left and got charged an extra $60 for overtime which was not my fault. BUY INSURANCE !!

santororosemary says ...
Jan 27, 2018

Enjoy every moment and go to shore and see how others live and have to offer.

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