Costa Magica

3.1 out of 5

Overview

Costa Magica is a large ship, carrying 2720 passengers and 1068 crew, and sails from Savona (Genoa), Italy and Bremerhaven, Germany.

Sails from: Stockholm, Sweden, Barcelona, Spain, Pointe-A-Pitre, Guadeloupe

Cruises to: Canaries, Europe, Caribbean

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2 out of 5

Good Itinerary but Service Needs Improvement by blilian75

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Sail Date: / Traveled As: Couple

We booked because we liked the itinerary. The ship was nice but the free beverage included only water and tea/coffee in the morning, while other cruise ships offered free ice tea, flavored water and coffee/tea all day. Using hand sanitizers is not mandatory like in other cruise ships, increasing the risk of contracting illness. The main dining restaurant offered only Italian menu throughout the cruise and the servings are small. The shows are good. The customer service of the staff could use some improvements, like smiling at customers. There were no toiletries at all in our bathroom, like soap and lotion. We had to ask for soap and when we asked for lotion, the cabin steward told us that lotions are not provided, unless we are gold members. I think this penny pinching will hurt this cruise lines business. We have used Royal Carribean, Norwegian and Princess and the service there are a lot better and they all provide soap, lotion and more selections of free drinks.

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4 out of 5

Cruise with Costa Magica by pete2828

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Sail Date: / Traveled As: Couple

this is my first time cruising with Costa,the impression is not that great to compare with Norwegian Cruise( my frequent cruise liner ). It's hard to understand why they don't serve coffee or tea after dinner,and coffee is available only on certain hours.

English is not the major language on the ship, I guess they cater mostly to the EU people, food is not that great neither, but, as the old saying said,you are paying what you get,so, can't complain too much about it,because the price is really reasonable, I give it a 4 star, because I found it was a quite enjoyable trip.

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4 out of 5

Costa Magica by denise909

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Sail Date: / Traveled As: Couple

We were somewhat apprehensive about this cruise.  Reports of mobs not queuing at the lido, too many announcements in several languages did not come true.  Passengers were all respectful of each other.  Many italian families enjoying a muti-generational holiday.  The service by all the staff was excellent, our room steward supplying us with extras on request, and the wait staff always remembering our favorite beverages. We purchased the beverage package and were very pleased with that, had no difficulty getting drinks of any kind at any venue. We did pay for a dinner called "dining under the stars", which was not up to any cruise line standard. Our impression was that this was a new addition and was horribly disorganized, orders not placed correctly and wait staff tripping over themselves. This was the only negative of the trip. The dining room food was not to our tastes, but it appeared that most other cruisers enjoyed it.  We felt it lacked flavor.  We did purchases 2 ship excursions and were pleased with both.  One was a walking tour of Cadiz, the other bus transport to Rome.  Both were very well organized and we felt well taken care of.  Embarkment and disembarkment were a breeze.  The one thing that did catch us off guard is that they do take your passports at embarkment and returning the morning of disembarkation-we were caught unaware on this.  They did provide a copy of our passport delivered to the room-to be used when leaving the ship. We did attend some of the evening shows and they were good.  There were lots of opportunites for dancing, always classes, and big group dancing.  The Italians love to dance, young and old alike.  I had need to visit the ship doctor on two occasions and was treated professionally and received the care and prescriptions needed.  We were on board on the 4th of July, the ship gave a small party for the American citizens with cake, live music and a visit with the ship caption and all the officers.  The extra effort was appreciated. 

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2 out of 5

Over-priced, sub-standard food, unfriendly crew, few fluent English speakers by billwichterman

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Sail Date: / Traveled As: Family (older children)

This cruise was several steps below a Carnival cruise.  The food was typically not good.  We looked forward to eating ashore.  The crew (other than a few crew members) were not friendly and seemed annoyed to be asked questions (especially at the customer service desk).  There were few fluent English speakers, and the excursions were sometimes cancelled for want of sufficient English-speaking passengers.  The ship itself was in great condition.  Oddly, the pools all shut down at 10 pm, and the slide was only open four hours per day, meaning it had long lines during those hours.  Unfortunately, the cost of the cruise was high, making our experience all the more disappointing.  Find another cruise line.

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3 out of 5

Cruise review by janseng58

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Sail Date: / Traveled As: Singles/Friends

Too many people for my taste but nice cruise anyway.  Expected an upgrade with my "upgradable single room" for more than $2,000 but did not get a balcony.  Cannot understand why the crew puts loungers away so early - they should be available (at least some of them) all night.  Also, definitely do not understand the strict limitation on the times that the waterslide is open.  

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Was this review helpful? 8
  • Price: $

  • Size: L

  • Total Passengers: 2720

  • Total Crew: 1068

  • Crew to Passenger Ratio: 2.55

  • Built: Dec 2004

  • Number of Decks: 13

  • Total Cabins: 1358

  • Cabin Categories: 11

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Costa Magica Cruises and Itineraries

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Costa Magica has 1358 cabins and 11 cabin categories.

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janseng58 says ...
Jul 07, 2014

Great mojitos!

ProfessorM says ...
Sep 16, 2013

You need to search for the Omelet station at breakfast and carving station at lunch. The all inclusive drink package is worth it.

LovedCorfu says ...
May 24, 2013

Lido is the only place on the ship that you can get breakfast that is similar to what we eat for breakfast in the US.

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