Costa Atlantica

the information desk needs new people and maybe management. Had areas roped off to get into line, but the information desk would still help people whom cut in line. I spoke out about it because the people whom waited were getting angry. The lady blew me off and stated that the counter was for everyone, so I asked why they had an area roped off for a line then, I did not get an answer nor help. Also the ports were to short. only a couple of hours in each place, by the time we waited to get off and get back on. They wanted you to be on ship to spend money with them. One excursion was 69 euro a ticket. I took my family of 3 to the same place and back for a 30 euro cab ride. Have more but I am out of time.

The ship was bigger than I thought it would be. Very nice and clean.

amazing ship and has a lot of great features. it serves everyone well and cruises in the ship are great too. amazing ship and has a lot of great features. it serves everyone well and cruises in the ship are great too.

First of all, the ship, stateroom, and itinerary were excellent. However, we found that the Dinner Dining food was either more European than our taste or just not that good. The buffet food was quite limited and usually lukewarm to cold and been prepared too long before serving. But the Hamburger Grill area was excellent. Buffet tables were not promptly cleared and rarely wiped off after a guest left. One area that disturbed us was in the use of tenders for Non-Costa booked tours. We booked our tour via Cheap Tickets (which was excellent as usual). As a non Costa tour, we were held back from the tenders for 1 1/2 hours to allow ALL Costa booked tours to proceed prior to any other passenger, tour or not, to be allowed to leave. We were only delayed 1 1/2 hours because we finally found the english speaking cruise director, explained our situation and that our tour departed from the meeting point on shore in 5 minutes. She escorted us to a tender and ensured that we were not refused the boarding for the 25 minute, 5 mile ride to shore in Belize. The tender was only 75% used by the Costa Tour and the 2 of us. Bottom line is that we made it to the tour, late but OK, but with unneeded stress and a good amount of needing to be over assertive. Others guests had the same problems at other tendered ports with 2 + hour delays in getting off the ship.

Wonderful decor,