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57 Costa Diadema Reviews

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One of the Best Cruises Experience we all Enjoyed. by Cruiser34336791

Sail Date: / Traveled As: Singles/Friends

It was a Great Experience Traveling with the Europeans on the ship. It was fun meeting so many people from so many different countries. It was the most enjoyable experience. Every American should try this Wonderful Experience. Quite different and fun.

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The ports we went to we awesome, I think costa cruise lines needs some upgrades by kt29592959

Sail Date: / Traveled As: Couple

I transit the ship seemed shakey and unstable, quality and taste of food was poor, quality of stateroom and stateroom staff was good, entertainment was poor

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Was this review helpful? 6

Excellent Europe trip!!! by helenpee

Sail Date: / Traveled As: Couple

Great Cruise ūüėé, looking forward to next cruise vacation.

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Was this review helpful? 4

Service needs refinement by hananpalz

Sail Date: / Traveled As: Family (older children)

Lots of families with small children. Crew was not attentive. Incorrect billing on statement

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Was this review helpful? 9

Beautiful ship, lovely crew children permitted to take over the pools and night clubs !! by strobino

Sail Date: / Traveled As: Couple

Traveled with Costa before and we were VERY pleased. It was very frustrating that so many children controlled the pools without being corrected and they were permitted in the clubs until the wee hours.

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Was this review helpful? 10
3 Comments

Stick to American cruise companies by alelulla

Sail Date: / Traveled As: Couple

There are kids in every corner of the ship, including the adult only areas. The Italian staff LOVE to use the overhead speakers. There is an announcement every 15 minutes (very annoying)

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Was this review helpful? 10

Clean ship. Policies were not traveler friendly. We kicked out of public places we were playing cards. They were public places to gather, but when it became time to turn off lights, arivederchi. Food was good but not 24 hours. Only water to drink. by wayne92399

Sail Date: / Traveled As: Large Group

OK experience but next time I'll probably use another cruise line.

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Was this review helpful? 13
1 Comment

Wonderful trip! by dmassey92399

Sail Date: / Traveled As: Couple

The cruise ship is very clean and well maintained. The ports were exciting and the ship arrived early and stayed late, giving us maximum time to enjoy the port. The staff was helpful and gracious. Overall we had a wonderful time.

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Was this review helpful? 9

Mid quality cruise experience by jerrylegg

Sail Date: / Traveled As: Couple

This cruise is tailored to Italian tastes, so if are expecting a Royal Carribean type of all-inclusive food and entertainment, you will not see it here. The staff was generally friendly and eager to help.

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Was this review helpful? 7

a lot of change since last year by suzettelambert

Sail Date: / Traveled As: Couple

This was our 19th cruise and after taking the same ship the year before we were grossly disappointed. Thought some things that were added were cute, but most of what we experienced we were disappointed with. most unfortunate that my husband spent so much time complaining about our cruise when we usually spend that time having fun.

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Was this review helpful? 8
3 Comments

While this trip provided us an opportunity to explore several countries through a unique experience, certain factors made the overall experience only average. by MLarry

Sail Date: / Traveled As: Couple

The overall cruise experience was very good. However, we were late returning from an excursion in Palma due to some transportation issues and missed the ship departure. This was a terrible experience which cost me over $1000 in flight, lodging, etc,(We had to take a flight from Palma to Barcelona, and stay overnight in Barcelona. Then we flew to Palermo and spent a night there). This meant that, for 2 days, we were not on the ship. I don't blame Costa for us missing the ship. However, when we returned to the ship in Palermo, Italy and cruised to Rome, I saw that Costa had originally removed the service fees from my bill for the 2 days we weren't on the ship. But then they returned those fees, although we received no service, our stateroom was locked and received no cleaning for those 2 days, we consumed no meals, nor used any of the facilities during this period. I spoke with the cruise's on board customer representative to plead my case, and asked that those charges be removed,only to be told, very rudely, "Sir...That's NOT going to happen!". I should not have been charged for services I did not receive.

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Was this review helpful? 16
5 Comments

Great experience. by kwitts06

Sail Date: / Traveled As: Family (young children)

The ship was beautiful, the overall experience was good we were just very distinct the food options and how Early it all shut down. 9pm for included food is really unacceptable. The ship all 7 Days was very warm, especially in them he dining areas, pretty uncomfortable. Otherwise we were happy with the trip.

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Was this review helpful? 7
1 Comment

Marvellous Mediterranean indeed! by SMR55

Sail Date: / Traveled As: Couple

Overall nice cruise. The ship always seemed overcrowded especially the buffet area. Always a struggle to find a table. Why was pool closed on the only day spent at sea?

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Was this review helpful? 5

MY Costa Diadema vacation by maczeene

Sail Date: / Traveled As: Couple

Overall we had a great time. Communication was lacking regard all of the events, where the dancing was. We missed our dinner with the captain. I still don't know when that happened. My fancy new dress did not get worn. Dining choices were not clearly defined. We are easy going people and went with the flow and had a great time.

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Was this review helpful? 5

Great ports, experience ruined by shoddy customer service. by kevinmalecek

Sail Date: / Traveled As: Couple

Great ports, very nice, well-apportioned room - somewhat ruined by completely incompetent and unhelpful customer service/guest relations and difficulties in the dining room.

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Was this review helpful? 6

Delightful seven days cruise by manukakar8

Sail Date: / Traveled As: Couple

For me and my wife, the best part of this cruise was our stateroom. The size of the room, the comfortable bed and a good size bathroom with two separate sinks made our trip very pleasant. Greatly appreciated the complementary upgrade.

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Was this review helpful? 14

Wonderful by LuisGonzalez

Sail Date: / Traveled As: Couple

Todo el personal muy amable y colaborador especialmente la Srta. Laura Balladares quien nos trato con mucho cari√Īo y amabilidad, tambien muchas felicidades a los musicos de la banda sobre todo a Calogero Clemente y todos los musicos a su direccion.

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Was this review helpful? 8

Lonely American on Costa by dickwoodall

Sail Date: / Traveled As: Couple

The locations of destinations was fantastic but the food and overall interaction with other English speaking guests was not good. The food was a very big disappointment, types of food was limited, locations available for meals was limited and quality was VERY POOR.  Mostly frozen meats, no real fresh quality at all.  No true 24-hour pizzeria (without paying an additional amount), which you would expect on a cruise and it seemed they were pushing the "paid" restaurants versus the other food options. Will not take another Costa cruise.

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Was this review helpful? 15
1 Comment

Costa Diadema by batouta8780

Sail Date: / Traveled As: Couple

The cruise over all was a good experience. The staff needs more training on customer service. but the over all was not bad. some ports need to be replaced with more fun ones. 

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Was this review helpful? 7

Awesome by marilyn75brown

Sail Date: / Traveled As: Singles/Friends

My favorite part was eating all those unusual meals, such a choice.  Happy Everybody was so courteous and went out of their way to help us at all times. I was impressed with the children's programs.  The tenor singer was the best I have every heard, Fran Cobos.  

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Was this review helpful? 15

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