Costa Diadema Cruise Reviews - Reviews

This was my first cruise and a good experience overall. Considering what we paid for the week-long cruise, it was a great deal when you lump transportation, lodging, and food into one price. The entertainment options were excellent; the performers were so talented. One downside of the cruise was that the hot tubs were covered at 8pm, so we weren't able to enjoy them after dinner and a long day of hiking. The other main downside was getting food poisoning on the ship (we didn't eat anything on land) and the staff not showing any concern. I can only hope that no one else got sick. To end this review on a positive note, the stops in Norway and on-land excursions made for a memorable experience.

Overall - excellent experience! Would definitely choose costa again.

The cruise w over size shipas just excellent, the only thing I didn't like was the crowded

It was a Great Experience Traveling with the Europeans on the ship. It was fun meeting so many people from so many different countries. It was the most enjoyable experience. Every American should try this Wonderful Experience. Quite different and fun.

I transit the ship seemed shakey and unstable, quality and taste of food was poor, quality of stateroom and stateroom staff was good, entertainment was poor

Great Cruise 😎, looking forward to next cruise vacation.

Lots of families with small children. Crew was not attentive. Incorrect billing on statement

Traveled with Costa before and we were VERY pleased. It was very frustrating that so many children controlled the pools without being corrected and they were permitted in the clubs until the wee hours.

There are kids in every corner of the ship, including the adult only areas. The Italian staff LOVE to use the overhead speakers. There is an announcement every 15 minutes (very annoying)

The cruise ship is very clean and well maintained. The ports were exciting and the ship arrived early and stayed late, giving us maximum time to enjoy the port. The staff was helpful and gracious. Overall we had a wonderful time.

OK experience but next time I'll probably use another cruise line.

This cruise is tailored to Italian tastes, so if are expecting a Royal Carribean type of all-inclusive food and entertainment, you will not see it here. The staff was generally friendly and eager to help.

This was our 19th cruise and after taking the same ship the year before we were grossly disappointed. Thought some things that were added were cute, but most of what we experienced we were disappointed with. most unfortunate that my husband spent so much time complaining about our cruise when we usually spend that time having fun.

The overall cruise experience was very good. However, we were late returning from an excursion in Palma due to some transportation issues and missed the ship departure. This was a terrible experience which cost me over $1000 in flight, lodging, etc,(We had to take a flight from Palma to Barcelona, and stay overnight in Barcelona. Then we flew to Palermo and spent a night there). This meant that, for 2 days, we were not on the ship. I don't blame Costa for us missing the ship. However, when we returned to the ship in Palermo, Italy and cruised to Rome, I saw that Costa had originally removed the service fees from my bill for the 2 days we weren't on the ship. But then they returned those fees, although we received no service, our stateroom was locked and received no cleaning for those 2 days, we consumed no meals, nor used any of the facilities during this period. I spoke with the cruise's on board customer representative to plead my case, and asked that those charges be removed,only to be told, very rudely, "Sir...That's NOT going to happen!". I should not have been charged for services I did not receive.

The ship was beautiful, the overall experience was good we were just very distinct the food options and how Early it all shut down. 9pm for included food is really unacceptable. The ship all 7 Days was very warm, especially in them he dining areas, pretty uncomfortable. Otherwise we were happy with the trip.

Overall nice cruise. The ship always seemed overcrowded especially the buffet area. Always a struggle to find a table. Why was pool closed on the only day spent at sea?

Overall we had a great time. Communication was lacking regard all of the events, where the dancing was. We missed our dinner with the captain. I still don't know when that happened. My fancy new dress did not get worn. Dining choices were not clearly defined. We are easy going people and went with the flow and had a great time.

Great ports, very nice, well-apportioned room - somewhat ruined by completely incompetent and unhelpful customer service/guest relations and difficulties in the dining room.

For me and my wife, the best part of this cruise was our stateroom. The size of the room, the comfortable bed and a good size bathroom with two separate sinks made our trip very pleasant. Greatly appreciated the complementary upgrade.

Todo el personal muy amable y colaborador especialmente la Srta. Laura Balladares quien nos trato con mucho cariño y amabilidad, tambien muchas felicidades a los musicos de la banda sobre todo a Calogero Clemente y todos los musicos a su direccion.