a lot of change since last year

Costa Diadema Cruise Review to Europe - Western Mediterranean
Experience: 7+ cruises
Review: 1
Helpful Votes: 10

Overall Rating:

3.2 out of 5
Verified Review
Costa Diadema

7 Night Marvellous Mediterranean (Rome Roundtrip)

Sail Date: March 02, 2018

Ship: Costa Diadema

Cabin Type: Balcony

Cabin Number: 8241

Traveled As: Couple

Reviewed: 1 year ago

Review Summary

This was our 19th cruise and after taking the same ship the year before we were grossly disappointed. Thought some things that were added were cute, but most of what we experienced we were disappointed with. most unfortunate that my husband spent so much time complaining about our cruise when we usually spend that time having fun.

Embarkation

4 out of 5
We got through all the red tape easily. It was a little confusing with regards to the luggage but it all worked out fine and went rather well.

Ship Experiences

Food and Dining

2 out of 5
A big difference from last year. We took this same ship and was in the same dining room. We were frustrated most of the time. Our food was hot maybe 25% of the time, and was not near the quality of last year. I was saddened by the change and my husband said we will not take this line again. These changes did not make it worth wile to us. We also felt it was a lesser variety of food than last year, although most of the desserts were good. We felt the ship worked somewhat to reduce the language barrier, however some of the English translation was awkward and unclear especially on the menu. We were very disappointed.

Onboard Activities

1 out of 5
We found very little to do that was any interest to us.

Entertainment

2 out of 5
We were not impressed by the shoes and choose to do other things instead.

Children's Programs

we did not have any children on board

Service and Staff

4 out of 5
They were pleasant and willing t work with us. Our room steward was great.

Ship Quality

4 out of 5
always cleaning and one day changed a carpet with very little problem for us.

Cabin / Stateroom

5 out of 5
The room was large, it was a clean room, kept well by our room steward. We got a balcony which gave us a wonderful amount of room and comfort.

Ship Tip

don't expect what you use to get in the dining room and while the buffet is often hot, it's not how we like to enjoy our meals.

Ports Of Call

Civitavecchia (Rome), Italy

3 out of 5
beautiful city on the coast and where we got on and got off

Savona (Genoa), Italy

3 out of 5
it was cold but still a wonderful city. not much to do if you did not take an excursion.

Marseille (Provence), France

2 out of 5
Beautiful place but the cost of the shuttle makes it so you have to eat in this town which is also very expensive, just like the shuttle

Barcelona, Spain

3 out of 5
One of our favorite places in all the world but the shuttle price went way up, just another way to grab your money out of your pocket where cruise lines used to be helpful the are no more

Palma De Mallorca, Balearic Islands

3 out of 5
love this place but was disgusted that the shuttle had gone up so much in price since last year.

Palermo, Sicily

4 out of 5
Would like to get to know this place more but liked what we saw

Disembarkation

4 out of 5
It went fairly smooth, although while we were waiting I sat in a seat in the theater where someone had spilled their drink and I spent the day with someone's sticky drink on me. Why no one caught that I do not know.
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