Great ports, experience ruined by shoddy customer service.

Costa Diadema Cruise Review to Europe - Western Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 83

Overall rating:

3.5 out of 5
Verified Review
Costa Diadema

7 Night Marvellous Mediterranean (Barcelona Roundtrip)

Sail date: October 30, 2017

Ship: Costa Diadema

Cabin type: Balcony

Cabin number: 2125

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Great ports, very nice, well-apportioned room - somewhat ruined by completely incompetent and unhelpful customer service/guest relations and difficulties in the dining room.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

2 out of 5

Entertainment

2 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Barcelona, Spain

4 out of 5

Palma De Mallorca, Balearic Islands

3 out of 5

Civitavecchia (Rome), Italy

4 out of 5

La Spezia, Italy

5 out of 5

Savona (Genoa), Italy

4 out of 5

Marseille (Provence), France

3 out of 5

Disembarkation

4 out of 5
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