Costa Diadema Cruise Reviews - Reviews

Overall we enjoyed the stops on this cruise, but the ship ended up just being a means to get us to each one. Normally we love our ship time too, to relax and explore the different areas on board, but not with this one. The on board experience was lacking and we would probably not book with Costa again, when there are others that offer so much more.

Un viaggio per il Mediterraneo molte miglia e tappe suggestive, una nave moderna e comoda, ottima la formula all inclusive.

Overall - excellent experience! Would definitely choose costa again.

I am simply aghast. I gifted my son & new daughter-in-law, thru my travel agent, a Honeymoon cruise on the same ship I was on previously, Costa Diadema, because I loved it. BUT I am beyond sick to my stomach after hearing from them on Monday, June 5, 2023. Instead of walking into a cabin with a queen/king size bed, they got to their room and found themselves with what apparently is a sofa couch AND a twin bed!! Apparently these rooms can't be made up into KING SIZE beds. (After speaking to my travel agent, even they were shocked! The info available to them, says two twins convertible into king!) My son & DIL immediately went to Guest Services, FIVE HOURS BEFORE LEAVING DOCK, even spoke to a Supervisor, as I did here in America, they were told there was nothing they could do; BUT they could move them IF they paid €400/pp. (€800) to upgrade, only then could they have a room where two twins would be pushed together to make 1 king size bed. UTTERLY RIDICULOUS! Where is the compassion, consideration & understanding to a once in a lifetime (HONEYMOON) event?! This cabin is advertised as convertible beds, like 99% of the cabins onboard!!! I'm sooo disappointed, I could cry! This isn't what I paid for! They're in a GUARANTEED room! It should, at the very least, have a KING SIZE BED for a newlywed couple! THIS is INSANITY! I have to believe there had to be ONE cabin on the ship that is EMPTY so they can share the same bed! (Tho LOGIC tells me there is - for €800!) Who can't see how cruel & ridiculous this horrendous treatment is?! SOOO now my son & his beautiful new wife are on their honeymoon, sleeping in twin beds across the room from each other... Unbelievable!! Talk about ruining a special couple's honeymoon trip! What was meant to be an extraordinary memory has turned into a nightmare!!! Costa Cruises NEEDS to make this right!!! Ruining a once in a lifetime honeymoon feels so heartless and cruel.

The cruise w over size shipas just excellent, the only thing I didn't like was the crowded

It was a Great Experience Traveling with the Europeans on the ship. It was fun meeting so many people from so many different countries. It was the most enjoyable experience. Every American should try this Wonderful Experience. Quite different and fun.

Would not go on a Costa Cruise again. Ports were fun, would visit them w/o a cruise.

I transit the ship seemed shakey and unstable, quality and taste of food was poor, quality of stateroom and stateroom staff was good, entertainment was poor

My first and last time cruising with Costa. Where to start...the service was so poor, wondering whether this is because you have to pay 10 euros service charge definitely per day so they dont feel like they need to make any effort?! Didn't meet our cabin steward until day 5 (previous 2 cruises have met them within minutes of arriving on board and they couldn't do enough) only encountered one friendly staff who was our waiter at meal times. Even at meal times there was occasion where i waited 45 mins for a drink to arrive. Also had one day where our dirty towels were left out on the floor and were not replaced and also had to remove the soap dispenser in the shower ourselves after two days of it being empty to give them a hint it needed refilling. The bar staff regularly got our drink order wrong (if they could even understand our request for two large beers!), the entertainment was so dated and mostly cringy and the organisation of bar opening times was stupid. They regularly closed the main bars with outside decks for sail offs for things like mass service...surely they could have done it before or after sail off so people could enjoy the sail off with a drink? Not sure whether its just Costa or the fact that i recently went on a Royal Caribbean cruise where the service and everything else was outstanding. I know this post makes me sound miserable but it is my honest opinion. I love cruising and just felt this really lacked! On the plus the port stops were brill and had so much fun exploring 😁

This cruise is a very port intensive cruise, yet, every bit of the experience was worth it! From the moment we stepped in the ship, we were greeted with a glass of bubbles. The rooms didn't take that long for them to be ready and we were enjoying our time around the ship in no time. The food at the buffet was great! If you're into pasta and seafood dishes, OMG, they did pretty good preparing these dishes. I loved every dish. In fact, I didn't have time to venture at any of their specialty dining restaurants. No need, because I have enjoyed the food since day 1. Their service everywhere that I have experienced was excellent. Very friendly staff and accommodating. The bed in our balcony cabin was very comfortable. I will definitely sail with them again.

Great Cruise 😎, looking forward to next cruise vacation.

Une première croisière et pas regretter ce choix du Diadema passé une semaine fanstisque découvert des pays et de belle rencontre.

Ship announcements need to be improved. They do not need to be every 5 minutes and they need to be in English also. 1/2 of the announcements that were given were in other languages so it was hard to understand what was said.

Lots of families with small children. Crew was not attentive. Incorrect billing on statement

Traveled with Costa before and we were VERY pleased. It was very frustrating that so many children controlled the pools without being corrected and they were permitted in the clubs until the wee hours.

There are kids in every corner of the ship, including the adult only areas. The Italian staff LOVE to use the overhead speakers. There is an announcement every 15 minutes (very annoying)

The cruise ship is very clean and well maintained. The ports were exciting and the ship arrived early and stayed late, giving us maximum time to enjoy the port. The staff was helpful and gracious. Overall we had a wonderful time.

OK experience but next time I'll probably use another cruise line.

This cruise is tailored to Italian tastes, so if are expecting a Royal Carribean type of all-inclusive food and entertainment, you will not see it here. The staff was generally friendly and eager to help.

Loved the cruise - wish for more variety in buffet of deck 10 but enjoyed the restaurant when we had time for it. Coffee was not always available! Add iced tea to menu! Shows were great and the staff was always polite and helpful.