MY Costa Diadema vacation

Costa Diadema Cruise Review to Europe - Western Mediterranean

maczeene

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 86

Overall rating:

4.5 out of 5

Verified Review

7 Night Marvellous Mediterranean (Barcelona Roundtrip)

Sail date: November 06, 2017

Ship: Costa Diadema

Cabin type: Balcony

Cabin number: GUAR

Traveled as: Couple

Reviewed: 6 years ago

Review summary

Overall we had a great time. Communication was lacking regard all of the events, where the dancing was. We missed our dinner with the captain. I still don't know when that happened. My fancy new dress did not get worn. Dining choices were not clearly defined. We are easy going people and went with the flow and had a great time.

Embarkation

5 out of 5

very easy. we got there early and was able to walk right in, no waiting.

Ship experiences

Food and Dining

3 out of 5

The food was fair to good. No complaints about that. I was very unhappy about not being served with water and coffee with every meal. I had to notify staff that I had the "water package" like I was very special. Coffee served only for breakfast and at 4;00. Even at that you practically had to twist arms to get a full cup of coffee. Very irritating!

Onboard Activities

3 out of 5

I enjoyed the dancing which seemed to be all around the ship. Communication could be better in regards to when and where activities were happening. We missed out on some we wanted to participate in.

Entertainment

4 out of 5

Most was entertaining. Having the wait staff entertain was a bit much, although I wish them well and performing for the public will hopefully increase their job opportunities.

Service and Staff

5 out of 5

All staff were friendly and helpful

Ship Quality

5 out of 5

Everything was cleaned and appeared well maintained. One safety issue occurred. We got on an elevator and my friend slipped and fell. There was quite a bit of water on the floor. He hurt his arm and was a little sore for a few days. We kept the elevator open and did not let others into the elevator. The alarm went off for several minutes but no one came. Eventually the alarm went off. We found the phone near the elevator and called to report the incident.There should be a contact phone number inside of the elevator. Not good.

Cabin / Stateroom

5 out of 5

Clean, comfortable, no problems