Carnival Vista - Reviews

Carnival needs to work on the areas of their hotel management. The beds and bedding need to go back to the days when you could sink into that cold comfort after laying out on deck all day. This ship isn't that old, but it could use a good thorough cleaning. The Havana portion is a waste of ship space for those of us that want the old Serenity Adult Only pool experience.

We had a marvelous time on the ship though kids and grown ups did not know how to sleep. Noisy going up and down the hall just shameful and the slamming of the doors no manners at all just wild dogs on a ship.

Beautiful ship with amazing artwork. Overworked staff who do their best but are just too overwhelmed to provide outstanding service. The main dining room meals were terribly slow and we walked out without dessert a few times because it was taking too long. The Cruise Director, Kindell, went on the intercom system nightly around 9pm, which is very loud in the cabin hallways, for her announcement which woke up the toddler in the cabin next to ours and sent it into loud crying fits for a minimum of 30 minutes each night. There were even a few random announcements after 10pm on the in cabin speaker system about a medical emergency in the casino and such. There was no reason for this to be in the cabins and waking people up. I felt horrible for the toddler next to our room (and us because we had to listen to her whaling!) The new sea day brunch menu is outstanding and still has our favorite go to items. The buffet staff was very patient and nice and went above and beyond to get drink refills and the like for passengers. And of course, Guy's Burgers and the Seafood Shack are both highlights of the Carnival food scene!

I am still really upset we chose this cruise. We chose this ship because we wanted to do the sky ride, and they had it closed down. next time I think we will book with someone else so hopefully we get to do what is marketed to us.

We really enjoyed our vacation but we really did not enjoy Costa Maya. We paid for a taste of costa maya with open bar and beach break but there was no open bar and the only thing we saw was a lighthouse. I also had an issue because we were told by several people that they only paid between 50-300 for the cruise and we paid well over 2000. While we appreciate the onboard credit of 200 as well as the 50% off future cruise it would have been nice to pay less for this change

It was great! Food good ice cream & burger bar the best. Loved our steward room serve crew Jomar was the best. The room was great. Loved Bingo

I was very let down with my onboard experience with the room steward and waitress staff. Not to mention that some things cheap cruises told us was not true like we were told the prepaid gratuity was included and then on our 5th day my parents account was hit with $700 of gratuity charges.

Overall, great 1st cruise experience. Good excursions, nice weather, ship needs to keep adult bars open till 1:00 a.m. Dislike the casino bar - way too smoky for late night beverage. Breakfast in the dinning room was always great. Every one of the specialty dinning venues was 5 star.

This cruise did not meet our expectations and the Ship was in desperate need of maintenance!

It was wonderful. Something for everyone. We had a party of 9.

Overall it was great! After the first day with the threatening security guard interrogation by Nevil ) who also refused to show us supposed tapes he had) then the wrong excursion in the caymans with the rude worker named Kate at the desk who basically said it was our fault when clearly it was a glitch in the link and we didn’t realize until we were ON the excursion. Plus everyone else on the boat thought we were going to starfish island as well . This proving it was a glitch in the link through carnivals shore excursions....We missed out on that and a lunch and an extra hour.🤬 After that, all was good. This trip was a gift to our cousins and their family who have never been on a cruise and I was a little embarrassed at the two mishaps. *OVERALL BEST CRUISE DIRECTOR MATT!!! I have been on 16 cruises and by far he is the best on the 7 seas!!

Best cruise ever, can not wait until the next one, next year, booked and ready to go.

Way too many unsupervised young children on this vessel. Myself & other passengers expressed constant concerns about their safety. Some kids were rude & played pranks, especially with the elevators. Carnival should have a curfew in place & kids under a certain age must be with a guardian at all times unless they are enrolled in Camp Carnival. If a young child is alone on the ship, a staff member should be able to ask where their guardian is, call the stateroom, etc. There are security cameras & personnel so I wonder how things got so out of control. So sad.

Dinio was wonderful steward. He took special care of us. Slaven did a great job in the restaurant. Matt was fantastic cruise director.

I really enjoyed this cruise. I'm planning the next one already. The staff did an excellent job. Matt, the Cruise Director, is very funny and personable. The ship was too big for me but still enjoyable.

A let down after 18 cruises on "beautiful" ships! Wouldn't sail on it again!

Overall a great trip. My husband and I have been before, but we took 3 of our adult children for their first cruise and they had a wonderful time. They stayed in a room with the big window but want a balcony the next time. We stayed across the hall. Staff was great, food was great. Ready for another one.

We probably will not go out of Galveston again. We had to wait over 2 hours in line in the rain to board the ship do to some problem with the gangplank. We were never informed of what the problem was. I called Carnival customer service after standing in line forever and they did not know anything but they did put me on hold and check to see what the issue was. That is when I was informed about the gangplank People had not eaten lunch with the plan of eating once the had boarded so everyone was thirsty and starving. The vending machines were running out of snacks and people were ordering food from Waiter.com and having it delivered to them while the waited in line.

We went for our honeymoon, we stayed busy from breakfast til like 2 am every day! I wasn't ready to get off the ship and return to "regular life!"

Suppose to have 1400 staff on ship and had a staff member indicate that there were only about 1100 staff on ship.. They were 300 short for the cruise, makes sense after the service for the bar areas where typically staffed only by 1 bartender for the Havana bar which has a inside and outside bar area, when out of Miami there did not seem to be that issue again it seems to be a decline in service for Carnival(money, money, money!)... Always had to find the bartender to get a drink...