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Ports were great BUT the cruise it self was horrible by lindapoole

Sail date: / Traveled as: Large Group
Ship: Caribbean Princess / Destination: Panama Canal, Central America

We want be taking another cruise with Princes because a few years a go we went through the same thing it had a virus we had to be handed everything then so that does it with us

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5 Comments

Terrible cruise. by masonmcm

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Panama Canal, Central America

The room was too small & cramped for a balcony room at that price. The ship was having to do a deep clean sanitation which is probably why they were late leaving & arriving in the ports. The cleaning process went on for the first few days. Dried spray was all over the store fronts & elevators. We were afraid to touch anything for fear of catching a dreaded disease. They allowed 2 crew to board our ship from another Princess ship carrying Coronavirus & told us nothing about it until we were not allowed to port. They said they would refund our excursions that were missed due to this and the CDC denying us to port. We have not seen any refund for the excursions which were purchased through Princess. The only refund was $75 for our inconvenience. They should have cancelled the cruise & refunded 100% to everyone. That would have been the ethical thing to do.

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6 Comments

Nerve wracking Norovirus & Corona Virus Cruise by arndtbenson

Sail date: / Traveled as: Singles/Friends
Ship: Caribbean Princess / Destination: Panama Canal, Central America

Would not take Princess again. Disappointed with cabin, ship and food.

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Was this review helpful? 10
6 Comments

Wonderful but all that hand washing made it uncomfortable. by garshon

Sail date: / Traveled as: Large Group
Ship: Caribbean Princess / Destination: Caribbean

Unfortunately the norovirus had taken this ship over and many passengers were sick and quaranteed. It made us very uncomfortable and nervous about getting sick. The staff tried their best to keep it clean. When Princess advised us that we were docking a day earlier, we had to make our own hotel reservations for the night we had to spend in Fort Lauderdale before our flight home. They did not help us in any way. I am shocked at the way we were treated. Princess will be hearing from me. I have been on Princess for about 14 cruises and to be treated this way is disgusting.

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5 Comments

Crazy sick vacation by pathbunny

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Caribbean

What began as a great escape from winter/anniversary trip became a disappointment due to illness on the ship, missing many ports and ending with the ship turning around and returning to the home port early. This was totally due to a GI sickness running rampant through the ship, so the right thing was done and the compensation was fair, luckily we were fortunate to not getting sick. We will try this cruise again at another time.

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Was this review helpful? 12
7 Comments

Norovirus Cruise to nowhere by stevemorris1

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Caribbean

Our ship experienced an epidemic of Norovirus affecting guests and crew. We did not get sick ourselves. I felt that Princess went above and beyond to try and make things right for us and will definitely book another with them

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Was this review helpful? 16
6 Comments

Great trip! by ncstp555

Sail date: / Traveled as: Singles/Friends
Ship: Caribbean Princess / Destination: Panama Canal, Central America

Princess is still a favorite with us. This was a fun trip with perfect weather. I would go again.

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Was this review helpful? 22
7 Comments

Great way to experience Panama Canal via cruise. by Cindymarye

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Panama Canal, Central America

We were glad that we had the chance to see and experience the Panama Canal. We are disappointed that so much misinformation is given by both cruise lines and shore excursion companies about how "scary" it is if you dare stray out on your own. In our 15 years of cruising, this was only the second time we did a shore excursion with the ship, and only out of necessity. Princess does a nice job of maintaining their ships. We had a lot of yummy food (but no gelato to be found). All staff was friendly and helpful. Do your research before you go if you want to save a lot of money at the various ports.

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7 Comments

Lacked a WOW Factor by hcrowderjr

Sail date: / Traveled as: Singles/Friends
Ship: Caribbean Princess / Destination: Panama Canal, Central America

Been there, done that. Not enough draw that I feel compelled to go back with exceptions of Costa Rica for more time in rainforest and have a beach experience AND Grand Cayman to snorkel with rays and reef.

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Was this review helpful? 11
2 Comments

Great way to experience Panama Canal via cruise. by cindymarye2020

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Panama Canal, Central America

We were glad that we had the chance to see and experience the Panama Canal. We are disappointed that so much misinformation is given by both cruise lines and shore excursion companies about how "scary" it is if you dare stray out on your own. In our 15 years of cruising, this was only the second time we did a shore excursion with the ship, and only out of necessity. Princess does a nice job of maintaining their ships. We had a lot of yummy food (but no gelato to be found). All staff was friendly and helpful. Do your research before you go if you want to save a lot of money at the various ports.

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5 Comments

Wonderful by dean56672391

Sail date: / Traveled as: Family (older children)
Ship: Caribbean Princess / Destination: Caribbean

It was a very nice trip overall! The ports and the sea days were action packed, we plan on doing another one soon!

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4 Comments

Beautiful ports, Lackluster Ship by sportsguroo

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Caribbean

Incredible ports for sure. Ship was outdated and underperformed in so many ways. Great company and great ports were the only thing to save this trip!

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6 Comments

Fantastic by mchfret

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Panama Canal, Central America

Everything was excellent. Pools on ship could be a little warmer. Is lotus spa free if we have a suite? Still don't know the answer. When I got to spa they said no. When booking it said yes.

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Was this review helpful? 16
3 Comments

An Enjoyable Taste of Latin America by deangrandin50

Sail date: / Traveled as: Singles/Friends
Ship: Caribbean Princess / Destination: Panama Canal, Central America

Overall, the cruise was excellent and can't say enough nice things about the Caribbean Princess and staff. I would say that some of the ports disappointed, but this may may have been more a function of not choosing the best excursions, rather than what the destinations may really have to offer. If Panama is on your bucket list, this cruise may be the one for you!

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1 Comment

Great Visit to Panama Canal by dbellant

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Panama Canal, Central America

Overall, I would recommend this cruise to anyone, but particularly to anyone who is appreciative of great engineering accomplishments, which the Panama Canal certainly is.

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Was this review helpful? 15
4 Comments

Not worth the money by tdhigh

Sail date: / Traveled as: Singles/Friends
Ship: Caribbean Princess / Destination: Caribbean

Would find another ship, this one needs a major overhaul. i was drawn in by the many different ports, but after visited them i would only recommend Barbados, Curacao and Aruba.

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Was this review helpful? 12
6 Comments

Medioker at best by popsp

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Canada, New England, New York

Just not up to par Food, entertainment, cruise director Disappointing cruise was the general opinion of all I talked too

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1 Comment

Good Trip with Issues by hollidaycarey70

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Canada, New England, New York

Given the weather limiting our ports of call and the food being subpar, the trip was enjoyable. I would not take the same trip on the same ship.

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2 Comments

Different Experience by colisnowskier

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Canada, New England, New York

Medallion software needs more testing and lots of fixes. Sometimes it worked, sometimes it didn’t. Something seemed “off” with staff - no energy. Just doing the job.

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1 Comment

Couldn't wait to get home. by unimpressed

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Canada, New England, New York

Turned me off Princess. I would not recommend this ship. The refurbishment was a mistake in the cabins. They made a huge closet in place of a second chair or sofa. Sitting on the squishy bed was very uncomfortable.

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