Caribbean Princess Reviews

3.8 out of 5

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3.2 out of 5

Not what we paid for. by mark22157752

Verified Review
/ Sail Date: / Traveled As: Couple

As you can see, I wasn't able to rate most of the planned stops. Our itinerary was changed due to the Hurricane. While this was no doubt unavoidable, we would never have booked this cruise for the stops we did make. Princess should have offered significant refunds for this. Instead, all they offered was a measly 20% of whatever cruise fare you paid as a discount off of a future cruise booked on Princess by Dec. of 2019. This is unacceptable. Given the mediocre food served in the main dining rooms, and otherwise 'same ol' same ol'" we are unlikely to rebook with Princess at all. This was our 19th cruise (3rd with Princess) and it seems evident that the cruise line owners are paring down in many areas to keep their profits high. This is easily seen in everything from poor quality drinks-margaritas made from pre-mixes sold in cartons like milk containers and served in cheap/small plastic cups (for $10!) to the standard wines that are at least double land prices BEFORE they tack on an additional 15% bar tip! Princess is rolling out their "medallion class" service. This is just an RFID token that you wear along with your ship card (transitioning) While this may end up being great idea sometime, it doubled all security scans while embarking/disembarking the ship. All drinks still needed the regular ship card for purchase. About the only feature these offered was that they would usually sense your presence as you approached your cabin door and unlock it for you. This was a nice feature as it required less fumbling at the door, but since it activated from at least 10' away, I could see this as a potential security concern as someone else nearby might have access to your cabin. Definitely try the Crown grill. This type of food and service is probably what used to be the norm for main dining rooms prior to 'up-charging'. Princess and others have substituted quantity for quality these days. People should come home raving about the great cruise foods. While many probably still do, they're probably referring to specialty restaurants. You'll find that most dining room options are little more than what your mother would probably make (if she's a decent cook) when you go home for a visit. Offerings typically have a 'comfort food' ambience and are probably not what you would order when going out to eat (various beef cuts, potatoes/gravy/vegetables-unremarkable salads and appetizers etc.) No matter the fancy descriptions, it's all what you would find at a 50's diner for about $10-12 bucks. Decent, homey, filling, but pretty boring. For all of the touting of 'Master Chefs' etc. I have no idea where this talent might be exhibited-perhaps at 'Captain's Table' offerings? (along with ultra high up-charges) Without exception, all bread EVERYWHERE was exceptionally dry and could not be consumed w/o a lot of beverage. I have no idea how they can accomplish this as it is relatively easy to make fresh moister bread. ALL of Princess' bread seemed days old-always. You choices were limited to plain buns, plain buns with crumbs sprinkled on top, and plain buns with two variants of seeds on top. There were the same offerings occasionally in darker wheat buns. Don't bite into any of these without watching your clothes for the cascading crumbs falling off of these and onto your clothes and table. This should be evidenced by the waiters need to scrape the crumbs off the tables in between dishes. In the buffet, you can load up your plates (again quantity-not quality) with deserts that look tasty, but almost always were a let down. Sandwich offerings were a thing of awe! Imagine you being tantalized by 'red pepper and broccoli' on a bun! Picture nearly meatless sandwiches buried in soggy vegetables! Picture yourself having fun as you wonder 'what the he!!' is that on that bread!?!? Yeech! Of course, incorrectly labeled sandwiches adds to the adventure here! When hotdogs of questionable meat sources appear to be the most appetizing offerings on many days, this should signal someone that these areas are truly in distress. Soups were clearly left overs from the main dining rooms whether unaltered from the night before (and now overcooked) of just made from left overs, weren't necessarily bad (hard to wreck most soups) but they were pretty obviously 'seconds'. "International" offering were both ugly and low end. These must be an insult to those serving them if they are of the featured nationality. I'm no food snob by any means, but when anyone would willing choose McDonald's/Taco John's/Arby's etc. offerings over ANYTHING on the buffet someone should take notice! (Actually, 'branded' foods might be an idea cruise lines should look into-I'd bet guests would overwhelmingly choose these over what they offer.) The results of choices like that would probably shock the ship's 'chefs'. For entertainment the new show "Fantasy Voyage" (or something like that), is not to be missed. Kudos to everyone involved with this production! In all Princess can and should be doing much better. While we will probably give them another chance in the future, I hold low expectations.

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19 Comments
4.1 out of 5

Great Ship , Outstanding Staf , Not So Great Food by servingfood

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/ Sail Date: / Traveled As: Couple

I've sailed the Regal Princess , and Now this ship the Caribbean Princess . The staff aboard both ships were OUTSTANDING . However the food , and specialty food was disappointing here on the Caribbean Princess . Room service food ( Ordered 5 times ) ALWAYS arrived cold , and condiments would be unpredictable. Meaning one day I ordered a hot dog and it came with sides of mayo , mustard, ketchup and relish . The next time I ordered a hot dog it arrived with just mayo and mustard . When I called down I was told that I had to specifically ask cor condiments. Hmmmm , I hadn't before and it came with ketchup. Anyways , besides the food being consistently cold , and the condiment debacle , My last pet peeve was again,,,,,,,,,Room Service . I had ordered a grilled cheese sandwich with fries . When it arrived ( Other than being cold and served on toast, No grilling involved ) I find that it was made with a thin slice of swiss cheese ( a cold cut at that)I call the front desk and inquire about it being swiss and not american cheese . I was informed that grilled cheese sandwiches are made with swiss cheese and not american cheese. Hmmmmmm , And to think that I've been doing it all wrong all these years. Anyways she goes on to tell me that they have no american cheese . I quickly see that this is going nowhere and politely say goodbye . No American cheese huh ? I just had it on my cheeseburger last night , Oh well , you see my point . Other than the food ? I have no complaints . Staff was outstanding and the ship was beautiful.

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4 out of 5

Our first cruise by OksanaCoyne

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/ Sail Date: / Traveled As: Singles/Friends

The only problem that we had was going to excursion for snorkeling to Mayan Key Island , Roatan. It was soooo dangerous. We said that we never done snorkeling and the guy didn’t say anything how to use life jacket or snorkeling mask, I basically was choking because of that jacket and didn’t have fun at all. My mother and my husband injured legs because of corals. It was so unprofessional and dangerous. No one told us that we have to rinse off from the ocean water and apply a bug spray. We were bitten by bugs a lot. I think we have to get our refund.

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3 Comments
4.3 out of 5

Successful First Cruise by Jmcfarland86

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/ Sail Date: / Traveled As: Couple

The cruise was AMAZING!!!! There were a feel hiccups but not enough to make a stink over on the review.

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4 Comments
4.2 out of 5

Newbies on Princess Caribbean by Cruiser55597526

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/ Sail Date: / Traveled As: Couple

We felt safe with this experienced company. Staff was well-trained and courteous. Cruisers in general were smiling and content with the surroundings.

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4 Comments
4.8 out of 5

First Class as always with Princess Cruises! by edna68385865

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/ Sail Date: / Traveled As: Family (older children)

Princess is my cruise company of choice, even though I love Cunard. A little too casual compared to past. I have not cruised in the last five years. The change was a little overwhelming. Formal night was not the same as in the past. Again, not enforcing the dress code in dining room really bothered me. Flip-flops, cargo shorts and shirttails hanging out is not dress code. Atrium entertainment very loud. Switching last formal night to Wednesday instead of Thursday was a real let down. Traditional dining room service and food excellent. Staff excellent. So good I gave extra tip. Entertainment was not Princess quality. Not entertaining as in the past and much too loud.

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3.7 out of 5

Excellent cruise but bad choice if you are strict vegetarian ! by bhamipriya

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/ Sail Date: / Traveled As: Large Group

Vegetarian food was a big problem if you are strict vegetarian ( no meat , no egg, no fish) ! We notified Princess Cruise one month in advance about it. While onboard, We complained to head waitress Mila and her supervisor. We talked to Indian Chef but it did not make much difference. I wish they learn from our experience! We had better experiences with Norwegian and Royal Caribbean Cruises.

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5 out of 5

A great time was had by all! by hillkaylan

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/ Sail Date: / Traveled As: Family (older children)

Every minute of our trip was amazing! Every port of call gave us as much or as little activity as we wanted, with plenty of time to enjoy ourselves. We encountered several people sailing on other ships (both Carnival), who were rushing to get back to port hours before us. Onboard the staff and service couldn't have been better!

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5 Comments
4.8 out of 5

Amazing! by aimeekast

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/ Sail Date: / Traveled As: Couple

We had a fantastic time and cannot wait until our next cruise! Princess was amazing, and we will only be cruising with them!

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4.3 out of 5

Mr. Eduardo and Mr. Cabral (waiter and Junior waiter) made my whole trip wonderful. They gave me the best service and I truly enjoyed the cruise because of them. by MrVegas

Verified Review
/ Sail Date: / Traveled As: Couple

This was an excellent cruise. We liked the idea of a smaller ship. Also, there was always something to do on the ship. The food and waiter service (Eduardo and Cabral) made the cruise a delightful and enjoyable experience.

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5 Comments
4.9 out of 5

Excellent Experience! by odcarolyn

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/ Sail Date: / Traveled As: Family (older children)

Loved the service and the food. I would definitely recommend this ship.

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3 Comments
3 out of 5

Very Unhappy by sal61048

Verified Review
/ Sail Date: / Traveled As: Family (older children)

Have written a complaint about conditions on board ship. as of this date 7/4/18 haven't not had any response. At this point of time I NEVER want to sail on a Princess Ship again.

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6 Comments
3.7 out of 5

Eastern Caribbean by jlucas5414

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/ Sail Date: / Traveled As: Couple

Having cruised with princess many times, I can see many cutbacks. Happy hour was a great gathering point for people traveling with others. That is gone. Pool game favorites are gone. Low budget entertainers. No hot food!

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5 out of 5

Great cruise!!! by lmteti

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/ Sail Date: / Traveled As: Couple

This Princess Cruise was amazingy!! Been to the eastern Caribbean many times, but this cruise was simply the best. Great staff, great passengers! Take this cruise and you won’t be disappointed!

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6 Comments
4.3 out of 5

Great Cruise Great Place thing to aviod on ship and land. GC, Bel,Hon and Coz by nothumn1

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/ Sail Date: / Traveled As: Couple

Fun cruise. First one in a long time. Food not so impressive. Best was Sabatinis by long shot and the Pizza place. Not enough chairs for the movies so plan ahead. DO NOT WASTE YOR TIME on Cruise store promotions. They don't give away anything worth bothering with. If they were serious about this stuff they would put up some cash or $1000 voucher. Especially if they want you to buy stuff in the $10K plus range.

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4.9 out of 5

Amazing cruise. Can't wait to go again by fglinefan

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/ Sail Date: / Traveled As: Singles/Friends

All this good was Amazing except steamers. I paid 44.00 for a meal that was truthfully something I could have gotten at long John silvers. We were very unhappy with this night. But the next night we went to the grill. Our waitress was spectacular. We d definitely come back again

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5 out of 5

First Time on aPrincess by symed1

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/ Sail Date: / Traveled As: Couple

Very happy with the first time experience on Princess.

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4 Comments
3.8 out of 5

Nice change from weeks of business travel by etoddp09

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/ Sail Date: / Traveled As: Couple

This was about our 4th cruise together. We enjoyed the quiet time at sea, made new friends at any-time dining each night, and throughout the cruise. The cabin was very nice for our needs with plenty of hanging space and the on-TV entertainment was up to date and good for our times to escape from the crowds. Disappointed in the meat meals at dinner, fish and poultry were fine. Beverage service at dinner was a bit lacking or hit-and-miss. All in all, we recommend Princess (especially for an Alaskan cruise) and this itinerary.

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4.5 out of 5

Princess Caribbean Review May 26th - June 2nd by hwillgtr

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/ Sail Date: / Traveled As: Couple

Getting on and off the ship was a breeze. For getting off the ship you can carry your own luggage off and they start getting you off at 7:30AM. The dinners were great and the service excellent! I have been on 22 cruises and Princess Caribbean's beds were the most comfortable I have ever experienced. Lido food in the afternoon was ok. Room service was great very fast getting to your room. They offer soda cards $56.00 for each one. The drink cards very expensive I think they were over $400 per card. If you go to Princess Cays bring scuba shoes or rubber shoes because the water when you walk in has rocks not pleasant. Overall the ship and the cruise were great you will have a fun time with Princess Caribbean. If you are thinking about taking a cruise on this ship do it!!

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4.2 out of 5

fair by robertlindsey

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/ Sail Date: / Traveled As: Couple

it was not as good as past cruises the food was fair bar service was very good other services were fair

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