Ships: Freedom of the Seas
Great service from staff from the on-boarding process to the end. Chefs and Main Dining Room management came to our table in the MDR to inquire about the experience and satisfaction. Captain's welcome event in the Safari Room was very special, good music, good communication with passengers, good libation, champagne. We wanted to get a photograph with the Captain, but the line was very long. He is a good successor to the long time RCCL Captain Thor who recently retired. We enjoyed MDR and Windjammer food, but of course the individual preparation of food in Chops and in Giovanni's was well worth the extra fee. Our Giovanni's experience was for the Mystery Dinner theater, and with the wonderful performance and social activity kept up with our very high expectation of this event. We saw management observing and interacting in a helpful way in Windjammer frequently - excellent leadership, not just management from afar - we loved this! We took advantage of the on board movie theater, but it did not have the selections that were available in the Caribbean; not a negative, but we did not catch up on as many new releases as in our previous Jewel of the Seas Cruise. Our room steward Oscar was thorough and once we explained our preferences on embarkation day, he met these with amazing consistency. The Bar staff, Louis, Pedro, and more that we cant remember were friendly, efficient and willing to make each transaction memorable. Finally staff in the Windjammer and MDR; Vincent Verpo, Samvil and Galvin made our meals a reminder of why we enjoy the dining experience on well run cruise ships. The food quality is important, but the service makes the entire experience a lasting good memory.
commented on a Celebrity Equinox cruise review. - "It is always important to check the decks above and below your cabin. Next in cabin selection is what is next door or across the hall although I have..." read more
commented on a Celebrity Equinox cruise review. - "Thank you for the review and the port and precruise information. I especially liked the objective comparisons to specific alternative cruises. Lots of..." read more
commented on a Celebrity Equinox cruise review. - "Thank you for the very informative review on the ship and the excursions. All were loaded with your experience and with hints and tips for those of us..." read more
commented on a Celebrity Equinox cruise review. - "I really appreciate your review and how you separated the negative tendering situation from your enjoyment of the cruise. I saw plan a for a cable car..." read more