Viking Jupiter Cruise Reviews - Reviews

An interesting cruise but several ports were too similar. Ship staff provided excellent service. One suggestion would be 2 days for Venice stop — one half day for Chioggo and a full day for excursions to Venice due to distance from Venice.

This is the best vacation we have ever taken! So easy and luxurious! Being able to see so many wonderful places - some that we would not have known about without taking an excursion with Viking - while staying in such a lovely room with excellent options for dinner. It was like a floating 5 star hotel. Being taken care of meant that both of us were able to truly relax. I can't wait to take another cruise with Viking Ocean.

We were very impressed with the overall service of the Viking crew and staff. A bit disappointed that we visited so many ports on holidays or Sundays when shops are closed. We did not like dealing with the air reservations and having to upgrade our seats after the fact rather than from the outset. Was a bit stressful.

The cruise was an exceptional experience. The ports, excursions, on board life were all excellent. Other than the lost luggage incident, the experience was amazing. We would recommend spending 2 days in Gdańsk as a single day would not allow a full appreciation of a beautiful city.

The ship is great and the service is wonderful! We were fortunate that the weather let us dock in the Falkland Islands and we were able to circumnavigate Cape Horn. The only place we couldn’t go because of winds was Puerto Arenas.

VIKING DID EVERYTHING TO MAKE THE CRUISE FIRST CLASS. AREAS WE VISITED DO NOT COMPARE TO OTHER CRUISE WE HAVE TAKEN WITH VIKING. WILL ONLY CRUISE WITH VIKING.

This itinerary is high in sea days and the ports do not have a lot to see but wildlife. The extension to Iquazu Falls and Rio was the best part. If you book this cruise, book the extension.

On board - outstanding, would do another Viking cruise without hesitation if the only factor. Flights - poorly planned, would never go through their flight planning personnel again. Shore excursions: Included - low quality, bus window views and very heavily dependent upon the guide. Paid - high quality, typically guides were professional and interesting, visited sites were accessible and interesting. In general the on-board Viking experience is outstanding. However, that outstanding level does not carry over to the Viking flight planners and the included excursions.

We were going to book another Viking cruise on board the ship, but chose not to book. Our poor experience on this cruise has made me wonder if Viking is lowering their service levels, but still charging premium price.

Viking offers a wonderful product to see the ancient ruins on multiple continents! We enjoyed the tours, food, and the entertainment was above average but not excellent. We will definitely return for other cruises through Viking.

We greatly enjoyed each day aboard the Jupiter. We tried everything and did whatever was offered in order to experience as much as possible. We will recommend this cruise to everyone we share our story with !

Overall this was an excellent cruise and the experience on the Viking Jupiter ship was perfect. The original itinerary included Tallinn, St. Petersburg and Helsinki and were replaced by smaller places in Norway and the Aland Islands. We would have preferred more time in Berlin and Stockholm, as there were more places to see in these big cities, instead of the 6-8 hours we were given.

Great cruise except for lack of Viking personnel at departing airport

This was one of the top five cruises we’ve taken…and especially exciting to me as I saw the cities in Southern Norway that my mother’s family came from.

Our on board experience was great while on-shore experience before and after the cruise was the worst.

Tgis was our first Viking Oceran Cruise. We have been on 3 River cruises and Viking has aleays cancelled IF they could not provide the top-notch cruise exoerience they are know for. This Viking Jupiter cruise should have been cancelled. It definitely wss NOT worth the money when the top cruise ports were cancelled and the half of the trours we went on were fair/poor. I wish we had cancelled our selves, but with only 3 days notice, we were all packed and had gone through the horiible process to get the Chilean documentation. We also paid for business class for a trip that was very disappointing. The crew did do what they could to try to make on board activities "interesting" but our Viking cruise experince was well below what we expected from Viking,

This cruise itinerary was drastically changed. Instead of round Cape Horn and traveling to the Falklands, Uruguay, and Argentina; we went to Cape Horn and returned to Santiago. Viking made the decision about one week prior to the cruise setting sail. They gave everyone the option to cancel which most people did. Unfortunately, we were already in Chile doing a private pre-cruise excursion when the emailed itinerary change arrived. The trip went from 4 countries to 1 with only 3 port stops outside of embarkation/debarkation. If at home, we would have cancelled. The silver lining was very few passengers on board (123 out of 930 with 450 crew). Kudos to Viking for continuing to run the cruise despite losing revenue to do so. Also, kudos to Viking for their safety protocols. After the first day of quarantine on board the ship, I don't believe there were any additional positive Covid cases. Viking kept us in a bubble which means we were not allowed to visit towns independently, eat outside of a Viking excursion, or shop. This was another disappointment, but it kept all of us healthy. We saw other cruise lines pull into ports and not be allowed to dock because they had so many Covid cases on board. Those passengers were stranded on the ships with nowhere to go. They lingered at anchor for I don't know how many days awaiting to pass quarantine. At present, Viking is the only cruise line still sailing in South America due to all the government restrictions. Despite the disappointing itinerary, Viking did a marvelous job making our sea days interesting and informative.

Viking disembarked us (tested positive upon arrival despite 3 vaccines with the most recent being ~2 weeks ago) and stranded us in Puerto Montt Chile with little to no support. There are 8 Viking guests in a substandard govt provided "hotel". Our emails are being ignored by Viking and we have no idea of timeline. My room does not have AC,heat, hot water, the window is falling off it's hinges. My wife who tested negative is being kept on a floor with COVID positive patients! Why?! Logic says keep all positive on one floor and negative contacts on another. The Chilean health people told me that we "might" get tested which is terribly concerning because we absolutely need a negative results to fly home. There is no reliable system in place to deal effectively with disembarked passengers. The u.s. embassy has advised there is nothing they can do. THIS IS A NIGHTMARE THAT MY WIFE AND I CANNOT ESCAPE FROM.

Viking management was not forthcoming with information from the moment we landed in the airport. Very confusing experience throughout the cruise. They kept the truth from us, very few announcements about what was (NOT) happening and then some were meaningless leading to another trip down to guests services for explanations. So insulting and ridiculous the way Viking treated us. They obliviously don’t know their market. Don’t expect any help to get you home if you booked your own travel arrangements when they strand you in another port/country that was not your ending one It will add cost to a very expensive cruise. Heartbroken.

Enjoyed this our first Viking cruise. would cruise with viking again