WE ARE STUCK IN PUERTO MONTT CHILE RIGHT NOW.

Viking Jupiter Cruise Review to South America

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 28

Overall rating:

1 out of 5
Verified Review
Viking Jupiter

17 Night South America & Chilean Fjords (Santiago To Buenos Aires)

Sail date: December 22, 2021

Ship: Viking Jupiter

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Viking disembarked us (tested positive upon arrival despite 3 vaccines with the most recent being ~2 weeks ago) and stranded us in Puerto Montt Chile with little to no support. There are 8 Viking guests in a substandard govt provided "hotel". Our emails are being ignored by Viking and we have no idea of timeline. My room does not have AC,heat, hot water, the window is falling off it's hinges. My wife who tested negative is being kept on a floor with COVID positive patients! Why?! Logic says keep all positive on one floor and negative contacts on another. The Chilean health people told me that we "might" get tested which is terribly concerning because we absolutely need a negative results to fly home. There is no reliable system in place to deal effectively with disembarked passengers. The u.s. embassy has advised there is nothing they can do. THIS IS A NIGHTMARE THAT MY WIFE AND I CANNOT ESCAPE FROM.

Embarkation

1 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Ship tip

Do not get on board.

Ports of call

Valparaiso (Santiago), Chile

1 out of 5

Puerto Montt, Chile

1 out of 5

Cruise Chilean Fjords

1 out of 5

Cruise Amalia Glacier

1 out of 5

Punta Arenas, Chile

1 out of 5

Ushuaia, Tierra Del Fuego, Argentina

1 out of 5

Cruise Cape Horn

1 out of 5

Port Stanley, Falkland Islands

1 out of 5

Puerto Madryn, Argentina

1 out of 5

Montevideo, Uruguay

1 out of 5

Buenos Aires, Argentina

1 out of 5

Disembarkation

1 out of 5
Was this review helpful? 28

10 Comments