Norwegian Sun Cruise Reviews - Reviews

I can't say enough wonderful things about the ship and crew. Was my third time cruising with Norwegian and it's always a great experience. Every staff member is so friendly and efficient. Food and drinks are delicious.

Great time but need to add more standard restaurants - Chinese with no charge and Pub type with fish and chips. Buffet food was flavorless.

Alaska is not to be missed. I highly recommend finding some way to get there. However, I will not travel on such an old NCL ship again. The smells, the tight room, the inadequate bathroom, the lack of entertainment options, the sad buffet - not again. Thanks.

The cruise was decent and always nice having drink package. The food quality has declined especially in the main dining room. Sports bar is great for late night food, but pizza is only available early afternoon. The weather wasn't very good which dampend the port visits. The entertainment was okay but nothing special. Do not stay on Deck 4 as it isn't laid out very well. Probably our least favorite of the 4 Norweigen cruises we have been on.

Overall great. Bathroom cleanliness and odor effected the ladt few days.

The staff was awesome. everyone was very friendly and made me feel appreciated. The loud speaker announcements were useless. Could not understand anything they were saying. Could be because english was their second language.

Older ship which has been refurbished. Food was the main disappointment. It was only mediocre at best. Fish overcooked. Beef & chicken dry and flavorless. Specialty restaurants barely acceptable. Do not recommend NCL Sun for Alaskan cruise. Excursions were great. We used and Viator for excursions. Do not recommend NCL excursion bus tour for Victoria, B.C.

Flight cancellations to Seattle started the cruise off poorly. Norwegian’s travel desk was no help. Told us to contact airline ourselves and find a way to Seattle. Took several hours to finely get Delta to tell us they had no alternative. Norwegian travel desk then tells us to find another airline option. What is the travel service for if they are not going to assist with travel disruptions on travel they booked? Very Disappointed

Overall we had a wonderful cruise………………………………………….

If you are looking for a casual yet service oriented cruise, I would absolutely recommend this cruise on the Norwegian Sun.

Pretty good cruise over all and planning to take another Alaska cruise soon!

Ship was great, food was great, staff was great, ports were great. Would probably cruise during a different time of the year if I did it again, as we literally saw 0 wildlife during the entire cruise. Would have liked more indoor activities during ship days, and missed having dress up nights.

If you have not go to Alaska cruise, I would recommended go one in your life time, to know the beauty of Alaska

The ship was ok at best but Alaska was something to see.

Had wonderful/weather. This being our first cruise we had a learning curve of things. Being an Alaskan cruise the balcony was not used.

Customer service is almost non-existent on Norwegian Sun. We had an issue with water flooding our stateroom. We went to the customer service desk five times before actually getting to speak to someone that was helpful. We spent an extra day in Cartagena because the ship lost power. There was no air. That was the day our room flooded. Because of the extra day in Cartagena, they canceled our stop in Costa Rica, instead sending us to Colon, Panama. They kept El Savador on the itinerary, which was a terrible port, dirty and scary. We didn’t understand why they would choose this less-desirable port over Costa Rica.

The Sun is an older, smaller ship, but that is no disappointment, Meals are always hot and pleasing, characteristic of NCL. Be sure to be insistant on day one if you have Sapphire or above perks. I suggest you reconfirm on day two and be specific. Although we stopped at the Cruise Next desk with inquiries and requests, we were somehow omitted from Wines Around the World and Officers dinner. Cruise Next Manaager, Silvio, treated these ommissions as trivial. Still, as Sapphire guests who purchase wine by the bottle every night (16ct), we were disappointed. Still hoping to see my Delta Sky Miles bonus post. Perks matter.

We were with a group of 10. We all had a lot of fun together. Sumedh went above and beyond to help arranging what we would do each day. We cannot say enough about how great he was! The entire crew were always friendly and tried their best, we just felt like they might be overworked due to current lack of help. On the other hand, the ship nichols and dimes you to death. A lot of restrictions on the “free packages “. Also internet is extremely hard to access. If you are expecting Vegas style entertainment, don’t take this cruise. It was fun, but not our best NCL experience

I love the shows but there were basically only 4 shows, the magician had 4 shows. The crew were the best. Loved the Bistro for dinner on Valentine’s Day. But had I not brought decorations for my door and candy for the crew, you would not have known it’s Valentine’s Day Tips went up to $20 a day pp Was not made aware and the mandala spa increased their prices. Basic 50 min massage was $199 plus 20 % gratuity All in all. We met nice people.

Don’t waste your money on this cruise. There is much better out there.