Below expectations

Norwegian Sun Cruise Review to Europe - Western Mediterranean

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 16

Overall rating:

3.2 out of 5
Verified Review
Norwegian Sun

10 Night Europe: Spain Gibraltar & Canary Islands (Lisbon Roundtrip)

Sail date: January 26, 2023

Ship: Norwegian Sun

Cabin type: Balcony

Cabin number: 8066

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

Don’t waste your money on this cruise. There is much better out there.

Embarkation

5 out of 5
It was smooth

Ship experiences

Food and Dining

4 out of 5
Except for Moderno Churrascaría every restaurant was good. Don’t waste one of your dining credits on that place.

Onboard Activities

1 out of 5
Didn’t participate because there was nothing available really. I went to the spa and the prices were insane for low quality service

Entertainment

1 out of 5
There was one show recycled under different names. It was low quality and not worth going to. No comedy club. Events being held in common areas due to size of the ship not being able to accommodate events.

Children's Programs

No kids

Service and Staff

1 out of 5
The girls at Starbucks were amazing. They remembered my name and my drink from the first time I ordered and always greeted me with a huge smile. The people at the service desk and at the excursion desk were simply the worst. Uncaring, unprofessional and dismissive. The room steward was awesome.

Ship Quality

2 out of 5
Although well maintained, this ship is old and tiny compared to other cruise ships. It made it feel crowded and not as appealing.

Cabin / Stateroom

4 out of 5
The door to the balcony was almost impossible to get open and when I did, it was almost impossible to close. The room was tiny even by cruise ship standards.

Ship tip

Book on a different ship

Ports of call

Lisbon, Portugal

1 out of 5
Shore excursion was canceled and had to go sit at the airport for 10+ hours

Funchal, Madeira

4 out of 5

Santa Cruz De Tenerife, Canary Islands

5 out of 5

Las Palmas, Gran Canaria, Canary Islands

5 out of 5

Arrecife, Lanzarote, Canary Islands

5 out of 5

Gibraltar (U.K.)

5 out of 5
Great but short excursion

Malaga, Spain

5 out of 5

Cadiz (Seville), Spain

5 out of 5

Disembarkation

2 out of 5
Was given a color bag tag and told to get off the ship. There was a board in the main lobby with times for the different colors and mine said 9 AM. I was sitting around at Starbucks having a cup of coffee waiting to be called around 8:30 when I heard an announcement telling all passengers that it was the final call to disembark. They obviously don’t even follow their own protocol
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