Norwegian Spirit Cruise Reviews - Reviews

This itinerary was great because it alternates port days with at sea days. We had days to adventure and days to relax.

If you're looking to just check Alaska off your list and not actually explore the state this cruise if for you. It was only one stop in Ketchikan and it is a very small town and not a ton of things to do. Cute downtown area but you can walk it in about an hour. You wont be the gorgeous mountain ranges and glaciers that you might expect for Alaska. Note: this ship does NOT have a kids club so I don't recommend brining kids as there isn't much for them to do.

this was their 2nd time out most workers were being trained, food was not up to Norwegian's standards, airline tickets were sent to us 3 weeks before not allowing changes or upgrades we had asked for 2 days in tahiti & we were booked to returned the same night the ship docked we arrived at 8 pm had a flight a 11 with no changes not allowing us to see tahiti and we were a group of 6 people one was 80 she will NEVER get another chance to see tahiti

I always like cruise with Norwegian. The ships and service onboard is excellent.

We've always preferred Norwegian as our favorite cruise line. But after this cruise I'm so sad to say that's no longer the case. What could have been an incredible experience with our entire family, they cancelled our final port, and they not only offered no compensation or help changing our plans, but they couldn't be bothered to offer their regrets. Instead they acted like we should be happy they docked in Civitavecchia rather than doing donuts in the water for a day.

This was our 2nd and will be our last cruise with NCL. We did not enjoy our Alaska Cruise with them but thought we should give them another shot; that was a mistake. NCL has managed to take the joy out of cruising and make it entirely about squeezing every penny from its customers while spending the bare minimum on food and entertainment.

Overall it was a great cruise! Cruising In November meant that we had cool weather and NO CROWDS!

Worse cruise ever. Captain Teo Radun made decisions way in advance to cancel ports of Iceland which was the whole featured destination of this cruise. In addition weather reports did not support his reason for cancelling these ports. Everyone we talked to on ship was very disappointed and agreed that Iceland destination was the only reason they were on this cruise. Iceland cruises are also higher cost than other cruises because of this destination and passengers were given a 'discount' of a whole $60 for missing these two ports. Also they gave us a promise of 25% off a future cruise which is ridiculous. We should not have to cruise with them again to get this discount. It should be refunded on the amount we paid for this cruise. Actually a rating of 3.9 is higher than I would ever give to this cruise. This is Captains fault not the crew though.

I cannot emphasize how much I appreciated Captain Teo's decision to cancel certain stops and made every effort to add different ports to our itinerary due to nature's challenges--high winds--that we encountered for several days. He is to be commended for his caring thoughts/actions and concern for our safety. I thoroughly enjoyed the cruise because every Norwegian city was absolutely stunning, and the fjords are spectacular. What a lovely way to view nature's beauty! I look forward to more Norwegian cruises in the future.

The ship that we sailed on obviously wasn’t equipped to handle the seas that they were navigating on they had skipped three different ports due to weather and seem completely content to keep us on board spending money with the cruise line overall experience was very poor. Look up NCL spirit riot .

The Captain put us into harms way. When we arrived at the dock we were informed about a change of port and were going to France instead. We set sail out into very rough water and when we got close to France we were told it was also cancelled. We spent 2 days at sea going to Bergen. After our 3 ports in Norway the ship went around in circles and we went to other port towns , which are suburbs of the other ports. Unfortunately at these ports they were shut down for the Season. Most of trip when we were in very extremely rough water because of the Atlantic Gale Storms. After Flam we were informed we were not going to Iceland because of Hurricane Lorenzo. Hurricane Lorenzo was going to Ireland and nothing to do with Iceland. It arrived as a Tropical storm and only cause some rain in Ireland with no damage. This was a Lie!!!! After Norway the Captain informed us we were going to Greenock. Everyone was dressed and waiting to arrive at the port . The Captain informed us they had to cancel Greenock because of a broken down navy ship . We were informed by out outside tour company that the Navy ship was not broken down but it didn't want to out in the rough water. We were also told that we were not coming, however the ship did not inform us for over an hour. I called guest services after the tour company gave me this information and again we were lied to and told we were still going. Then we spent more time at Sea in Gale winds again. The ship is going into dry dock in January for much needed repairs. One of biggest problems on our tour was the lack of communication and honesty .

CRUISE WAS TOTAL WASTE OF MONEY & A NIGHTMARE! WE WILL NEVER SAIL ON NCL AGAIN.

Overall cruise was a good value though the ship was older and less to do on other larger and newer ships. Definitely recommend looking at private or alternative tour options as the cruise ship clientele on this itinerary was a bit older and slower and bussing just takes up a long time with short port times. Felt like time in ports was more limiting then it needed to be, particularly since the ports themselves were all very close together. Would have liked to have more time (as in 12 hours versus the 4-5 or 6-8 we had in some ports), the Dublin overnight was convenient.

This was our second Norwegian cruise and will be our last on this line. 1) The ship was clean and well-appointed, but the food on the buffet was terrible and served in an unsanitary manner. As a result, the two main dining rooms were always packed and hard to get into. The second night, a staff member tried to shoo everyone away to the larger dining room (which was also packed). We were not dressed in the required code for the larger restaurant. Beepers were available, but not used. Complaining to Guest Services assured us of a reservation every night at 6:30, but other guests continued to experience the inconvenience. Guess they didn't know how to complain effectively? 2) There were not enough tenders to get everyone on shore in time for their excursions in Orkney. This resulted in angry passengers, especially since we were not informed ahead of time of the (2 hour) delay. Coming back from Orkney, I saw the reason for not enough tenders in the morning - NCL Spirit was using its own tenders by then, all of which were belching black smoke and making horrendous engine noises. They obviously were long overdue for maintenance. I prayed for safety as we were ferried back to the ship. Fortunately, this was the only port requiring tenders. 3) Policies and procedures were either not clearly stated, not followed, or both. I found out at some point that the dress code in the larger main dining room was not enforced, undoubtedly due to the fact that the smaller dining room couldn't service the demand. We also did not have our liquor confiscated after our distillery tour, even though the couple ahead of us did have their merchandise confiscated. I have no idea why, since we had as much liquor as they did. 4) "Anything to make a buck" seems to be the overwhelming business model of NCL. Drinks were way overpriced; Laundry cost was much more than it would cost to have the same items dry cleaned in the States; I couldn't get a refund for post cruise transfers to LHR I purchased prior to the cruise and didn't (because we changed our travel plans); excursions were pushed and little to no information was given about the port itself. However, the itinerary was great, as was the service. Great staff, hard-working and polite. My spouse purchased spa treatments and used the nail salon several times, and enjoyed those experiences thoroughly.

Gave a nice overview of Scotland and Ireland but the ports with Tenders were a problem that should be addressed.

Rare combination of multiple ports and few sea days allowed us to enjoy a larger variety of experiences. Only downside was three tender ports

This was our 50th anniversary celebration and it didn't disappoint! We really like the freedom of Norwegian cruises to dress and eat as you choose! We enjoyed each port, as you have seen, some more than the others, but all in all, a most wonderful trip. Had fun playing the trivia and other games on sea days. The only thing I can say to the negative, is the dining room needs to change up their menus a bit more. That's it. All was good.

Will never take this trip again. Was not worth the money we spent.

Would have like a newer/better ship but ports were awesome! Hit every country on the Baltic Sea and more. Great bucket list checking :)

Most of the tours spent a lot of time on a bus. I needed to be older and less mobile for this cruise. I'm glad I did it and do not need to do it again. I like a more active cruise that has more exertion in the ports. As always NCL personnel is terrific. The Spirit is a small ship and has less to do than most other ships. That matters on a 12 day cruise.