Cruise from Hell

Norwegian Spirit Cruise Review to Europe - Northern Europe

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 34

Overall rating:

2.9 out of 5
Verified Review
Norwegian Spirit

14 Night Mystical Fjords (London Roundtrip)

Sail date: September 27, 2019

Ship: Norwegian Spirit

Cabin type: Suite

Cabin number: 10008

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

The Captain put us into harms way. When we arrived at the dock we were informed about a change of port and were going to France instead. We set sail out into very rough water and when we got close to France we were told it was also cancelled. We spent 2 days at sea going to Bergen. After our 3 ports in Norway the ship went around in circles and we went to other port towns , which are suburbs of the other ports. Unfortunately at these ports they were shut down for the Season. Most of trip when we were in very extremely rough water because of the Atlantic Gale Storms. After Flam we were informed we were not going to Iceland because of Hurricane Lorenzo. Hurricane Lorenzo was going to Ireland and nothing to do with Iceland. It arrived as a Tropical storm and only cause some rain in Ireland with no damage. This was a Lie!!!! After Norway the Captain informed us we were going to Greenock. Everyone was dressed and waiting to arrive at the port . The Captain informed us they had to cancel Greenock because of a broken down navy ship . We were informed by out outside tour company that the Navy ship was not broken down but it didn't want to out in the rough water. We were also told that we were not coming, however the ship did not inform us for over an hour. I called guest services after the tour company gave me this information and again we were lied to and told we were still going. Then we spent more time at Sea in Gale winds again. The ship is going into dry dock in January for much needed repairs. One of biggest problems on our tour was the lack of communication and honesty .


1 out of 5
We were the last people on the ship...

Ship experiences

Food and Dining

1 out of 5
The only decent food was in two of the specialty restaurants. I actually lost weight on this cruise.

Onboard Activities

1 out of 5
went to the fitness center and the spa.


4 out of 5
some of it was good

Children's Programs

No children

Service and Staff

3 out of 5
We did like our room steward, our butler and one of the staff in the Specialty restaurants

Ship Quality

1 out of 5
Ship was not well maintained. Broken toilets and problem with ventilation system. I was sick because of it for most of the cruise and had to go on antibiotics.

Cabin / Stateroom

4 out of 5
We enjoyed the extra space

Ship tip

I would tell them never to go on Norwegian Cruise line

Ports of call

Southampton (London), England Did not visit port

we only went to the port to get on the ship

Ijmuiden (Amsterdam), Netherlands Did not visit port

This was cancelled before we even arrived at the port and we were not informed till we arrived at the dock. Someone on Cruise critic mentioned it and no one believed him

Bergen, Norway

4 out of 5
We did a Catamaran trip and went up the Funnicle train

Flaam, Norway

4 out of 5
We did the train excursion

Geiranger, Norway

4 out of 5
We did a bus tour

Akureyri, Iceland Did not visit port

This port was cancelled

Reykjavik, Iceland Did not visit port

This port was also cancelled

Belfast, Northern Ireland

4 out of 5
We did a bus tour to the Causeway and the rope bridge

Dublin, Ireland

3 out of 5
We did a bus tour


1 out of 5
very disorganized.
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