Cruise from Hell
Norwegian Spirit Cruise Review to Europe - Northern Europe
14 Night Mystical Fjords (London Roundtrip)
Sail date: September 27, 2019
Ship: Norwegian Spirit
Cabin type: Suite
Cabin number: 10008
Traveled as: Family (older children)
Reviewed: 5 years ago
Review summary
The Captain put us into harms way. When we arrived at the dock we were informed about a change of port and were going to France instead. We set sail out into very rough water and when we got close to France we were told it was also cancelled. We spent 2 days at sea going to Bergen. After our 3 ports in Norway the ship went around in circles and we went to other port towns , which are suburbs of the other ports. Unfortunately at these ports they were shut down for the Season. Most of trip when we were in very extremely rough water because of the Atlantic Gale Storms. After Flam we were informed we were not going to Iceland because of Hurricane Lorenzo. Hurricane Lorenzo was going to Ireland and nothing to do with Iceland. It arrived as a Tropical storm and only cause some rain in Ireland with no damage. This was a Lie!!!! After Norway the Captain informed us we were going to Greenock. Everyone was dressed and waiting to arrive at the port . The Captain informed us they had to cancel Greenock because of a broken down navy ship . We were informed by out outside tour company that the Navy ship was not broken down but it didn't want to out in the rough water. We were also told that we were not coming, however the ship did not inform us for over an hour. I called guest services after the tour company gave me this information and again we were lied to and told we were still going. Then we spent more time at Sea in Gale winds again. The ship is going into dry dock in January for much needed repairs. One of biggest problems on our tour was the lack of communication and honesty .Embarkation
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Ship tip
I would tell them never to go on Norwegian Cruise line
Ports of call
Southampton (London), England Did not visit port
Ijmuiden (Amsterdam), Netherlands Did not visit port
Akureyri, Iceland Did not visit port
Reykjavik, Iceland Did not visit port