Norwegian Spirit Reviews

1465 reviews




Contributor Level: Purser
5 out of 5

Wonderful Greek Cruise

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Sail Date: / Traveled As: Couple
Great way to get a sense of the Greek Islands in case we decide to fly over and visit them on our own. Ship was great, crew was wonderful, an overall enjoyable trip. All that we wanted from a cruise.

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Contributor Level: Purser
5 out of 5

Bucket List Eastern Mediterranean Cruise

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Sail Date: / Traveled As: Couple
Excellent cruise that we would highly recommend. The evenings were filled with beautiful sunsets. We also had the good fortune to be at sea during a full moon.

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Contributor Level: Purser
4 out of 5

Great cruise with amazing crew members and staff, but not so great cruise port in Civitavecchia...

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Sail Date: / Traveled As: Family (older children)
Over all a great cruise itinerary though I don't need to do a 10-day again (as I was ready to get back on land after all that time haha). The booking experience with and staff onboard the ship were great and we had some really amazing port days. I just highly recommend private tours as opposed to group tours booked through or NCL since you can see so much more and get that better personalized touch in each port on your own.

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Contributor Level: Purser
5 out of 5

A trip with a lifetime of memories

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Sail Date: / Traveled As: Family (older children)
thanks for the memories. The ship was mainly a place to stay and eat. With 9 cities we were constantly on the go. Eating breakfast and dinner on the ship. We were impressed with all the staff. generally The food was average except for the specialty restaurants, they had the better food. Cruises in the past had better types of food in the main dinning areas, there was not a need to go to the specialty restaurants. Only one of the ports was a tender operation. 2 or 3 of the ports required you to be bussed from the ship to the main gate, this was slow.

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Contributor Level: Purser
5 out of 5

Fantastic vacation! The weather just perfect, and beautiful ports to explore the past history.

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Sail Date: / Traveled As: Large Group
I'm not one a lot of words, but it was a great experience. The ship was well staffed and organized something very important for a cruise that long. The staff was very helpful, and had many activities available for us.The port excursions were fantastic. We are thankful to gone on this vacation. Thank you for your support groups on board.

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Contributor Level: Purser
5 out of 5

Amazing Cruise

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Sail Date: / Traveled As: Couple
Great cruise, excellent value and I would love to cruise with Norwegian again. The food was delicious! Overall the crowd was pretty mellow. It was nice for couples, families and singles. There was a good mix of everything.

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Contributor Level: Deck Hand
4 out of 5

Amazing Cruise Itinerary

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Sail Date: / Traveled As: Couple
incredible itinerary , very pleasant and efficient staff , very presentable ship. Disappointing Buffet restaurant and limited choice of other casual dining venues for example when returning from shore excursions

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Contributor Level: Purser
3 out of 5

Wonderful ports terrible stateroom

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Sail Date: / Traveled As: Couple
Felt like we needed more time in each port, except Naples. Always felt rushed. The price of your bottled water is ridiculous!! $5 per bottle or $53 for a case...come on that alone leaves a bad taste in your mouth. Then to add insult to injury it said if you purchase the water before the cruise it would be cheaper....NOT TRUE!! You were discounting the water for a case to $49 plus adding a bottle holder at a nominal price. No one would even address that situation with me. So although the steward, and wait staff is excellent...your customer service is poor. I know that isn't much of a difference...it is just the point of it all. You can't say one thing and then do another. Or show one photo and have it not be the same. Loved Italy and Greece, NCL not so much!! That is the only reason overall rating is 2.8 because of the Ports of Call.

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Contributor Level: Purser
4 out of 5

Great First Cruise!

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Sail Date: / Traveled As: Couple
Great first cruise with beautiful ports, plus we enjoyed Rome before and after the cruise. We learned a lot of little things that will make any future cruise experiences even more enjoyable.

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Contributor Level: Purser
4 out of 5

Great Vacation on a very good ship

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Sail Date: / Traveled As: Couple

First I have to state that the cruise met just about every expectation I had based on prior experience and reviews. The ship was not huge. I thought that would pose an issue with me but in retrospect was a distinct advantage. The CROWD SCEENS were minimal at the restaurants, by the pool and most importantly at the gangways. Given that these cruises visit so many ports, it was wonderful that we never waited more then a few minutes to get off the ship. The process was professional and very organized. The itinerary was perfect and the 2 days in Venice were the best. The food on board was great too. Probably too good. We didn't book a specialty restaurant and as it turned out we didn't need to. Windows and The Gardens were the go to places along with Shogun for a change in pace. The main Buffet on the 12th deck was pretty good too. I will advise that this is not a great ship for Kids and should never be confused with a Carnival ship. Especially in Europe. No rock walls, flo riders or skating rinks. For us, we don't use them so they were not missed. The shows were pretty good, especially on the last couple nights. The pool side entertainment was NOT great. The DJ knew and played the same 5 songs every day. He could have and should have played a mix tape and gone for a swim. They had a band one day that was plain BAD and a guitar player that also played the same 4 songs each day he played. Not a good guitar player at all.  Bottom line, I would cruise with NCL and on Spirit again. If I could have given a 4.5 stars I would.

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Contributor Level: Purser
5 out of 5

Great cruise

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Sail Date: / Traveled As: Family (young children)

I would recommend this cruise to someone.  The food, staff, shows were all great.  There was a good age mix from teens for our kids to adults for us.  We had one bad excursion in Malta but already provided feedback on the ship for that (Golden Beach was not good at all).  

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Contributor Level: Purser
5 out of 5

Very good cruise line.

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Sail Date: / Traveled As: Couple

Nice ship! Very good food! Cruise director is very good and professional! Good ports! Excellent service! Vry good shows! I highly recommend this cruise line to all my friends and family!  Thank you so much for the excellent service!!!

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Contributor Level: Purser
4 out of 5

Very nice cruise, really enjoyed it!

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Sail Date: / Traveled As: Family (young children)

We are a family with two kids and we loved it! There some things you should know about the cruise. First, there are free shuttle in most of the cities, no matter what the cruise line says. We paid $50,- (4 Persons) to take the NCL shuttle into Marseille, an we asked before about free transportation...the answer was "no". However, a couple of 100ft away there is a free shuttle we found out later from passengers from another cruise ship. This was a bit "anoying". If you like to save money, check the ports, most of the rental car stations deliver to the port. So do your own shore excursion...super easy in Europe and safe!

We took the cruise in June, be aware that it can be really hot outside this time of the year (90F/35C+), means: If you like to visit historical sides like Pompeji-there is no shade! The destinations are great, Europe light but plenty to see.

Overall, we cruised a lot before with NCL and other cruise lines. If you´re used to it, you know what to expect!

NCL: The cabins are overhauledHappy and the food was excellent. By the way, you´re visiting Italy, France and Spain- go local!!! Great restaurants and bars-use this opportunityYummyWink

Overall I can recommend this cruise, no matter if you´re with a family, single or with friends.

One more: There is a train going to Civitaveccia from Rome City for 15 Euros p.P. (taxi and cruise line ask 50 Euros p.P.). Easy travel, if you plan to stay in Rome before/after the cruise. If you travel direkt to/from the airport Rome (FCO) to Civitaveccia, you have to take an additional train for 10 euros and swith trains at Roma Triento (central station) which is easy.

Have a wonderful cruise and enjoy western Europe!

 

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Contributor Level: Purser
3 out of 5

Terrible food and terrible service

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Sail Date: / Traveled As: Large Group
I won't book another Norigean cruise again. I have booked a Royal Caribean cruise for 2018 for 14 nights. I love cruising but this was by far the worst customer service I have experienced on a cruise.

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Contributor Level: Purser
5 out of 5

Greek Isles and Mediterranean

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Sail Date: / Traveled As: Couple

Excellent cruise, fun ports!  Buffet food is a little above average, specialty restaurants were excellent.  Entertainment was better than we expected.  This was our 3rd Norwegian Cruise Line cruise and we would not hesitate to go on another

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Was this review helpful? 10
Contributor Level: Purser
5 out of 5

Wonderful!

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Sail Date: / Traveled As: Couple

Great itinerary with sea days right when you need a rest!  Fantastic food and happy, accommodating cruise staff!  Italian singer was the best of all the entertainment!  Wow! 

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Contributor Level: Deck Hand
1 out of 5

Horrible ship and staff

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Sail Date: / Traveled As: Singles/Friends

The food was very bad in the free restaurants, which seems to be the norm on NCL, which forces you to eat at the specialty restaurants.  Everything is a NO when you ask for it, including doneness of steak and believe it or not mayonnaise.  My particular cabin had black mold in the bathroom and shower.  Carpets very dirty, automatic doors worked when they wanted, lack of upkeep and very little amount of overworked crew members for the amount of passengers onboard.  You get what you pay for and for a little more money I'd rather go on a real cruise next time that doesn't cater to a mass market like Oceania.  I'll never sail on NCL ever again.  This was my third and final cruise.  I've tried to like them but it all feels so cheap.  The nickel and dime game is horrible.  $10 for an after dinner coffee.  Drinks are expensive, etc.  Drink package alcohol is cheap stuff and bad food quality.  Shore Excursions are way over priced, sometimes double.  Meatballs and lasagna are the same food served at the buffet on Italian night so don't pay extra for the Italian Restaurant.  It's not a fine dining authentic Italian restaurant but more of an American-Stye Italian in the buffet area with a rope to block it off from the rest of the buffet line.  Tacky.  You end up paying overinflated prices for so much onboard that you end up paying more than if you were to have gone on Celebrity which is much better quality.  Spend your money wisely and do not purchase a cruise based on price alone.  You'll end up with a ship full of cheap people and a lackluster experience and will ultimately spend more money.  I wish I could get my money back and I've never said that about a cruise ever.  Don't do it!  Ports were fabulous, again they would take off early so they could open the casino and shops and bars to make money.  Oceania would have stayed over night, I'm just saying again - you get what you pay for.  Buyer beware.

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Contributor Level: Deck Hand
2 out of 5

Never again with Norwegian.....

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Sail Date: / Traveled As: Family (older children)

The only nice thing I have to say about this cruise is the staff were friendly. The room was like every other boat which was not bad. I have sailed on 12 cruises and this line is horrible. I thought the activities were blah and the food was not good. Hardly a good selection of food in Buffet. 

I found their excursions to be very expensive for what you get. 

Never again will I cruise a Norwegian Line!

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Contributor Level: Deck Hand
2 out of 5

Itinerary is great- ship and food and Norwegian staff was not great

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Sail Date: / Traveled As: Couple

The food was mediocre at best- edible but tasteless.  The Norwegian team was clearly not well trained or experienced in their positions in the buffet area.  Dirty dishes stayed on tables on the pool and bar decks for half of the day before the tables were cleaned.  Three times I saw employees be scolded harshly and rudely in front of passengers in the buffet area.  Drink machines were broken frequently.  Desserts were least impressive and lacked any creativity or flavor.

Our room was clean and daily service in our room was prompt and adequate.  The chair in our room was so old the leather had cracked open.  The exterior Plexiglass half-wall on our deck stayed filthy the entire cruise. 

The activities on board were outdated and stale.

The Excursions team was very professional, well trained and knowledgeable.

I won't cruise with Norwegian again- my previous experiences with Royal Carribbean and Celebrity were both much better.

 

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