NCL has taken cruising to a new level; unfortunately that level is the basement

Norwegian Spirit Cruise Review to Europe - Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 24

Overall rating:

2.8 out of 5
Verified Review
Norwegian Spirit

14 Night Mediterranean Delights (Rome Roundtrip)

Sail date: November 07, 2019

Ship: Norwegian Spirit

Cabin type: Balcony

Cabin number: 9022

Traveled as: Couple

Reviewed: 1 year ago

Review summary

This was our 2nd and will be our last cruise with NCL. We did not enjoy our Alaska Cruise with them but thought we should give them another shot; that was a mistake. NCL has managed to take the joy out of cruising and make it entirely about squeezing every penny from its customers while spending the bare minimum on food and entertainment.

Embarkation

3 out of 5
Painless enough, just a lot of waiting between steps.

Ship experiences

Food and Dining

2 out of 5
Ate at the main dinning and buffet, no specialty restaurants. I don't think I ate a hot meal the entire cruise, everything except eggs cooked to order is served luke warm. I watched in the main dinning room where our meals set for 15 minutes at the bussing station before being delivered to our table. I think NCL may be reducing the quality of "complimentary" food to push you into the overpriced specialty restaurants.

Onboard Activities

3 out of 5
The pool was only about half full the entire trip and the fitness centers although small it had adequate equipment

Entertainment

2 out of 5
The shows aspire to become "B" rated, they kept repeating the same performers "by popular demand". No one I talked to wanted to see them again.

Service and Staff

2 out of 5
I think the problem here is the mandatory tipping of NCL. The workers are going to get their 20% tip no matter the quality of service. I do wonder how much of the "tips" are kept by NCL as a profit center.

Ship Quality

2 out of 5
Older ship and need to be updated but generally clean.

Cabin / Stateroom

3 out of 5
smaller than other balcony cabins we have stayed in.

Ship tip

Don't, find another carrier.

Ports of call

Civitavecchia (Rome), Italy

5 out of 5
We arrive a few days prior and really enjoyed Rome.

Santorini, Greece

3 out of 5
The views from up top were real nice, looking back I wish we had rode the donkeys back down instead of the trolly. the ship discouraged using the donkeys.

Piraeus (Athens), Greece

4 out of 5
fascinating place with lots of history

Mykonos, Greece

2 out of 5
not really anything here except a hot meal for lunch

Argostoli, Kefalonia, Greece Did not visit port

The ship skipped this port due to weather.

Dubrovnik, Croatia

3 out of 5
What can I say it is "Kings landing" the shops here are way overpriced. Many "fake" items being sold as genuine buyer beware.

Venice, Italy Did not visit port

Huge disappointment the overnight stay in Venice was the reason we selected this cruise, but due to flooding we never even entered the port. The best thing about the alternate port was you could connect to the ports free Wi-Fi from within the ship.

Kotor, Montenegro

3 out of 5
Interesting place

Corfu, Greece

3 out of 5
Just went into town for a hot meal.

Messina, Sicily

3 out of 5
it was ok, good pizza

Naples, Italy

4 out of 5
Enjoyed going to Pompeii to bad our overpriced excursion didn't even include admission.

Livorno (Florence & Pisa), Italy

4 out of 5
Did city tours of both Florence and Pisa, these are one and done cities.

Disembarkation

5 out of 5
May be the best disembarkation we have done, good service to the airport.
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