Norwegian Sky Cruise Reviews - Reviews

 This was our first cruise trip and we had some concerns about it ( how the disembarkation of 2000 people will be or how busy the restaurants will be...). Fortunately everything was great about the cruise, the food and the drinks (yes it was included and we loved it!) and the shows... We already started to plan a new cruise trip for next year. 

My family and I have been on two cruises with other cruise lines, and we can truly say that Norwegian was definitely superior. Had it not been for that one incident with Guest Services, I would've given 5 stars for my review! My main complaint with Norwegian was with the Guest Services male employees who had no empathy or even concern for the well-being of my niece who had developed an allergic reaction to being stung by sea urchins while she was at a beach in Nassau. After getting out about 15-20 stingers out of both her feet, we returned to the ship. As we entered the line for customs, we noticed that her eyes had started to swell. We immediately headed to the Medical Center, which was closed. We then proceeded to Guest Services to seek further help, and to our dismay, the gentleman there told us we couldn't get any Benadryl because the gift shop was closed and wouldn't open for another 2 hours. I then asked to speak with a supervisor in hopes that the supervisor could figure out who could open the store to allow us to purchase some Benadryl. I expressed to them how angry I was that they had an area where people could purchase condoms, yet something as crucial as Benadryl, where anyone who could've had an allergic reaction to something they possibly ate on the boat, was not available. I showed the guest services gentleman and his "supervisor" how my niece's eye continued to swell and that I was afraid her throat could start closing up soon. Their only response was, "If you'd like, we can call the on-call doctor, but you have to pay $180!" This response was not the type of response I was expecting. They showed no sympathy, and luckily, a guest, YES A GUEST, happened to be passing by and heard my complaint and gave me some Benadryl. This situation definitely needs to be addressed. The outcome could've been fatal. 

We loved the ship. It was just the right size. We were impressed with the bar service, the ease of getting drinks and the quality of the alcohol offered in the package. We were very pleased with the service and food at Cagney's and Le Bistro.  The food in the Italian Restaurant was average.  We would probably not go back to that restaurant on our next Sky cruise. The ease of getting on and off of the ship was impressive and appreciated.

Good Things

1. Bar, rooms, Nassau and Grand Stirrup cay (private island of this cruise line) was awesome.

Cons

1. Staff and hospitality ( mainly at the restaurants crossings and Palace )

2. Room service needs some improvement

The food was horrible and on the last night my NEWLY wed wife and I were both assaulted by another passenger. I ended up in the ship hospital for 4 hours and was then charged $1100 for injuries I suffered on THEIR SHIP. Never, ever, never, ever will I ever sail on Norwegian again, even for $1.00

Wow the room attendant organized and did our he'd around 2-3 times a day and night. Great food, can't beat the unlimited alcohol, however I think they water them down. I never felt like drunk, which I think is a good thing since if there's an emergency you really don't want drunk people dealing w it or to deal with. Lots of kids activities, we spent around $450 after paying the cruise. This is including one a la carte restaurant which was around $77, dry cleaning $20, one shore excursion, cruise daily fees per person so be aware of that is around $14 per day per each person. I don't know if it includes kids tho. It was just myself and my hubby. Now I think they need to do better on their beds, they are kinda hard, good pillows tho. 

We had a great experience, everyone was personable and ensured we had a good time.  The bartenders were most efficient and drinks were consistent. Food was reasonable and little to no wait at the restaurants.     

this is my first time in Norwegian but my 5th cruise, and I will not go back to the other cruise lines, great ship, service and price. I will definitely recommend NCL

I must say that this was an experience however the cruise was good.  I would like to see more kid friendly activities, more live shows, more activities for adults, etc.  The food was amazing and the crew was great.  I do not like the fact that you can not put a limit on how much your children can spend on their sail card and did not like that the person booking the cruise did not make me aware of the $13.50 gratuity per day per person in the stateroom.  

My wife and I typically cruise Carnival cruise lines but thought we would try Norwegian. Overall we were disappointed. The room was a bit small, but we could live with that. The food, at best was OK. My wife was very disappointed in the desert options. We traveled on the Norwegian Sky, which did offer no charge alcoholic drinks. While we are not heavy drinkers, that was a cost savings. Where the disappointment really kicked in was the lack of communication between the entertainment staff and the passengers. Other than the printed material that you did receive the night before, there was very in the way of announcements to remind you of upcoming events. We did attend a couple of gaming events, but again, the instructions on how to play were not made very clear. We heard this complaint from other guests as well. 

Signage to exit the ship was poor at best, and the staff was not available to help in finding our way out.

Going forward we will go back to Carnival. Enough said.

The food on the cruise was terrible! The only thing I kept going back for was the fries. The food may have tasted better if the cooks had better attitudes and actually looked like they wanted to serve. There was barely a variety because they had the same food in the buffet everyday. The alcohol is free but the bartenders had some of the NASTIEST attitudes that I have ever experienced. The drinks were watered down but I probably would have had a better experience if the bartenders had customer service skills. Out of the hundreds of employees that work for the ship the ONLY bartender that had customer service skills was MICHAEL. He was so nice and he actually looked like he enjoyed his job. Everyone else seemed as if they HATED THEIR JOB and HATED EVERYONE on the ship. That is the vibe I received. There is a $13.50 service charge PER PERSON in your party that you are charged EVERYDAY that no ones tells you about, but they need your credit card on file so they can charge away! I probably wouldn't have been as upset if 1)They told me at the time of booking and 2)IF I ACTUALLY RECIEVED customer service. The only thing I enjoyed was looking at the pretty water because it took me away from the harsh reality of the bad experience I received on the ship. This was by far the WORST EXPERIENCE EVER. I actually appreciated the fact that they had people that clean up vomit right away and they have hand sanitizer everywhere. All of the destinations seemed pointless because the beaches were far away except for the last island that Norweigan owns. I was annoyed by the cranes and construction everywhere. My advice is SAVE YOUR MONEY or just take your money and fly to the carribean. 

This is my girlfriend (27F) and I's (29M) second cruise. The first one being a carnival cruise (imagination?).  I've seen incredible value on both cruises so far, but especially on the Norwegian Sky. The ship is a little bit older and lacked a few selling points that other ships may have (water slides, rock climbing walls, etc.) However, you get what you pay for and it's again a great value for $279. They do have a basketball court, ping pong tables, shuffle board, etc. Also, since this is a short cruise AND includes unlimited drinks you'll see many more young people than other cruises. There were a few kids on the ship, but definitely much less that other cruises. There is a teen room with arcade games for kids which is nice if you do have them. The unlimited drinks surpassed my expectations. Not many lines or limitations. There were bars on the private beach which you could walk right up and grab a drink from for free. One of the best parts!

The food - The buffet's offer a pretty good selection of food. The food isn't AMAZING. However, it's nice that you get to try so many different things without worrying about wasting money if you don't like something. Definitely take the time to try some of the sit down restaurants too. There's a couple that are included at no extra cost . They're really nice and the food is a little bit better.

The entertainment - What I love most about cruises is the wide selection of entertainment that's available. There were a few house bands that played many different types of shows (beatles tribute, bob marley hour) and weren't too bad. They also had DJ's and parties on the pool deck. The Deal or No Deal game was pretty fun. The house comedian (Troy Tridgill?) was actually really funny! One of the highlights for me. It's nice to be able to walk to different shows and events and check them all out. There's always something going on and there's something for everyone.

The cruise itself was very organized.  The Sky was all inclusive drinks which definetly makes it a party boat and difficult to sleep since people are making noise at all hours of the night.  Great Stirrup Cay beach had these huge rocks that made it difficult to walk or swim in and the water was muddy and could not see to the bottom.  Parasailing was great and I found it at a great price at 95.00 per person.  Nassua was not my cup of tea, dirty and people harrasing you each step of the way. Señor Frogs was fun andthe tortuga cake factory a ripoff. The food was not the best premade and frozen items but all in all not to bad for the price. 

Had a great experience on the Norwegian Sky. Will travel again. 

Our cruise was amazing everyone went above and beyond to make sure you had best stay !! Very impressed with how clean everything was.  Couldn't have asked for better Honeymoon :) Will Def be back on the Norwegian sky and will definitely tell everyone about it !!!!

Spirit Airline delayed our plane 8 times. Causing us to arrive at the port of Miami 15 mins before the ship's departure. When we arrived they refused to allow us to board the ship. The ship sat at port for another 30 minutes then sailed away without us. We lost over 1,500 dollars each. Then had to sleep in the airport overnight to fly back home the next morning. Worst experience of my life. 

Good cruise, good service the people was really friendly. Food and drinks really good and a lot of variety. The activities were fun and I love the private island

The best part of the cruise was the beverage package.  The food lacked flavor and, I enjoyed the buffet rather then the sit down which I typically prefer on other ships I have been on. The service was as expected. The worst part of the cruise was the entertainment. The welcome aboard show was horrible. The comedian was ok but could have been way better. I was expecting Norwegian to be a step above the rest but I preferred carnival as did my entire party. We are planning to take a cruise next year but it will not be with Norwegian 

this was my first cruise and everything i experienced was amazing, the room was great and the free drinks and food were also amazing. the staff was great and accommodating.

This was great cruise. It was my first and I enjoyed it thoroughly. Can't wait until the next one.

From beginning to end everyone was nice and the experience was lovely.